Patrick De Grandi
Geelong,VIC
Summary
Driven and dependable, I excel in my role at Hewlett Packard Enterprise, showcasing exceptional problem-solving and communication skills. Known for a positive attitude and collaborative spirit, I consistently delivered results, enhancing team efficiency and client satisfaction. My adaptability and critical thinking underpin my professional approach, in which I am ready to tackle new challenges and contribute meaningfully.
Overview
6
6
years of professional experience
Work History
Strategy and Planning / Administration / Sales
Hewlett Packard Enterprise
02.2023 - Current
- Accepted and completed a business related graduate position from February 2023 through to February 2024.
- Undertook a range of tasks in relation to business analysis, account management and project management.
- Received a permanent position at completion where I now manage commercial accounts, undertake commercial strategy and planning, and assist in business administration.
- Involved in reporting, through both partner performance and overall general sales performance
- I am responsible for administration related activities that involve planning and scheduling partner events and meetings, maintaining accurate business records, and cross collaborating with different departments to create key strategical decisions.
- Furthermore I conduct market research and competitor analysis to identify potential opportunities for business growth and assist in the development of account plans and strategies to analyse where further advancements can be made for continual business unit improvement.
- In constant dialogue with customers and partners surrounding their desired outcomes.
- Work towards monthly KPI's and targets.
Sports Customer Service / Administration
De Grandi Cycle And Sport
01.2020 - 01.2023
- Assisting customers with their queries and questions over products and services.
- Communicating with schools surrounding products, sport budgets, promotions and events.
- Managing a high volume of inbound calls while maintaining a professional demeanour under pressure.
- Streamlined communication processes for increased efficiency in addressing customer inquiries.
- Liaising with relevant parties to collate and distribute information regarding suppliers and partners.
- Displaying service oriented approach purely focused on the interests of the customer.
Distribution Manager
Cotton On Group
Geelong, VIC
07.2018 - 07.2021
- Sorting and distributing products via categories, such as wholesale, VM and standard retail.
- General distribution tasks such as sorting boxes, loading vehicles and ensuring that all products are safely and accurately placed to where they need to go.
- Stocking and counting products within the warehouse.
Education
Bachelor - Business
Deakin University
Geelong, VIC10.2022
High School Diploma -
St Josephs College
Geelong12.2018
Skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Flexible and Adaptable
- Problem Resolution
- Excellent Communication
- Critical Thinking
- Active Listening
- Dependable and Responsible
Timeline
Strategy and Planning / Administration / Sales
Hewlett Packard Enterprise
02.2023 - Current
Sports Customer Service / Administration
De Grandi Cycle And Sport
01.2020 - 01.2023
Distribution Manager
Cotton On Group
07.2018 - 07.2021
Bachelor - Business
Deakin University
High School Diploma -
St Josephs College
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