Patrick Del Rosario
Sydney West Hoxton,NSW
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Phlebotomist
Med Lab
Sydney Liverpool
02.2020 - 04.2022
- Ensured compliance with federal regulations governing laboratory procedures.
- Prepared specimens for transport to external laboratories.
- Compiled and submitted data for demographic research.
- Responded quickly and effectively to emergency situations.
- Collected specimens from pediatric, adult, geriatric, and special needs patients.
Medical Laboratory Technician
JB Medical
Sydney Liverpool
12.2017 - 01.2019
- Calibrated and performed routine maintenance to keep laboratory equipment in satisfactory condition.
- Collaborated with other healthcare professionals when needed to provide optimal patient care.
- Completed day-to-day duties accurately and efficiently.
- Worked with cross-functional teams to achieve goals.
- Prioritized and organized tasks to efficiently accomplish service goals.
Hardware Technician
Telstra Australia
Sydney Prestons
02.2014 - 12.2017
- Provided technical support for hardware and software issues, troubleshooting any problems that arose.
- Diagnosed hardware-related problems using various diagnostic tools such as multimeters or oscilloscopes.
- Provided remote support to customers over the phone or via online chat services.
- Tested system performance to ensure proper functioning of all equipment.
- Researched, documented and escalated support cases to higher levels of support when unable to resolve issues using available resources.
Postal Delivery Officer
Australia Post
Sydney City
10.2009 - 01.2014
- Contributed ideas towards improving operational efficiencies within the organization.
- Obtained signed receipts for registered, certified and insured mail, collecting associated charges and completing necessary paperwork.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Maintained updated knowledge through continuing education and advanced training.
- Completed day-to-day duties accurately and efficiently.
Supervisor of Operations
Sodexho Australia
Sydney Olympic Park
01.2003 - 01.2012
- Oversaw daily operations of the department, including personnel management, budgeting and scheduling.
- Coordinated with other departments to ensure smooth flow of work processes and communication.
- Monitored employee productivity levels to identify areas for improvement or additional resources needed.
- Reviewed reports on employee attendance, productivity and effectiveness to evaluate performance.
- Researched and prepared reports required by management or governmental agencies.
District Manager
Quix
Sydney Western Sydney
03.2007 - 10.2009
- Oversaw regional and local sales managers and staff.
- Planned budgets based on forecasted sales figures and monitored expenses throughout the year.
- Managed all personnel matters within the district including recruitment, hiring, performance reviews, disciplinary actions.
- Analyzed financial data for each store in the district to identify areas of improvement or growth potentials.
- Collaborated with other departments such as marketing, human resources, finance, to achieve goals set by upper management.
Night Duty Manager
Stamford Plaza Sydney Airport
Sydney Mascot
01.2004 - 02.2007
- Monitored staff performance and addressed issues.
- Accomplished financial objectives by forecasting requirements, scheduling expenditures and preparing annual budgets.
- Reviewed incident reports from previous shifts, identified areas of improvement and provided feedback to staff members as needed.
- Built and maintained productive relationships with employees.
- Performed administrative duties such as scheduling meetings, preparing reports, filing documents.
Customer Service Supervisor
Crowne Plaza Coogee
Sydney Coogee
12.2002 - 01.2004
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Communicated regularly with other departments regarding any changes in policy or procedure that may affect customers.
- Trained staff on new systems to maximize benefits of technology and achieve excellent customer satisfaction levels.
- Computed balances, totals or commissions to support accounting team.
- Established positive rapport with customers, managers and customer service team members to maintain positive and successful work environment.
Education
Bachelor of Arts - Psychology
University of Western Sydney
Bankstown, NSW2008
Associate of Applied Science - Nursing
University of Western Sydney
Campbelltown, NSW2005
Certificate III - Nursing
MHS Training
Parramatta, NSW01.2004
Certificate II - Information Technology
South Western Sydney Institute
Miller, NSW09.2003
Certificate II - Business (Office Administration)
Board of Studies
Hoxton, NSW01.2003
RCG Certificate - Liquor And Gaming
Alex Beaumont's Hospitality Training College
Parramatta, NSW12.2002
Higher School Certificate -
Hoxton Park High School
Hinchinbrook, NSW09.2002
Skills
- Performance Evaluation and Monitoring
- Decision-Making
- Calendar Management
- Team Leadership
- Staff Management
- Operations Management
Affiliations
Highly competitive team player. Active member with local sports club competing in basketball competitions on weekends as well as a member of church occasionally attending weekend bible studies.
Accomplishments
- Certificate of recognition for outstanding performance and commitment to the Sodexho Team at Telstra Stadium throughout season 2004. Retail employee of the year - 6th Place. Awarded 14th October 2004
Languages
tagalog
Native/ Bilingual
Certification
- C class drivers license
- HR class drivers license
- Marine license
References
References available upon request.
Timeline
Phlebotomist
Med Lab
02.2020 - 04.2022
Medical Laboratory Technician
JB Medical
12.2017 - 01.2019
Hardware Technician
Telstra Australia
02.2014 - 12.2017
Postal Delivery Officer
Australia Post
10.2009 - 01.2014
District Manager
Quix
03.2007 - 10.2009
Night Duty Manager
Stamford Plaza Sydney Airport
01.2004 - 02.2007
Supervisor of Operations
Sodexho Australia
01.2003 - 01.2012
Customer Service Supervisor
Crowne Plaza Coogee
12.2002 - 01.2004
Bachelor of Arts - Psychology
University of Western Sydney
Associate of Applied Science - Nursing
University of Western Sydney
Certificate III - Nursing
MHS Training
Certificate II - Information Technology
South Western Sydney Institute
Certificate II - Business (Office Administration)
Board of Studies
RCG Certificate - Liquor And Gaming
Alex Beaumont's Hospitality Training College
Higher School Certificate -
Hoxton Park High School
Similar Profiles
Teresa RigbyTeresa Rigby
Phlebotomy at North shore Med LabPhlebotomy at North shore Med Lab
Clara PickettClara Pickett
Medical Assistant Student at Med Lab TrainingMedical Assistant Student at Med Lab Training
Misaa MahdiMisaa Mahdi
Safety & infection control officer at Advanced Med LabSafety & infection control officer at Advanced Med Lab
Nattapong (Polly) ChairuengsoongNattapong (Polly) Chairuengsoong
Registered Nurse, Medical-Surgical Unit at Macquarie University HospitalRegistered Nurse, Medical-Surgical Unit at Macquarie University Hospital
Madeline Di MauroMadeline Di Mauro
Trainee Case Manager – Workers Compensation (Nominal Insurer Scheme) at DXC TechnologyTrainee Case Manager – Workers Compensation (Nominal Insurer Scheme) at DXC Technology