Overview
Work History
Education
Skills
Timeline
Patrick Dinneen

Patrick Dinneen

Fyshwick,ACT

Overview

12
12
years of professional experience

Work History

Manager

Southside Village
02.2012 - Current
  • Accomplished multiple tasks within established timeframes.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.
  • Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
  • Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.
  • Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.

Education

Yr 11 -

Xavier Catholic High School , Albury, NSW
1991

Skills

  • Team Leadership
  • Time Management
  • Verbal and written communication
  • Complex Problem-Solving
  • Staff Training and Development
  • Staff Management
  • Strategic Planning
  • Operations Management
  • Project Management
  • Cross-Functional Teamwork
  • Customer Relationship Management (CRM)
  • Performance Management
  • Staff Development
  • Sales Techniques
  • Policy Implementation
  • Schedule Preparation
  • Sales management
  • Workforce Management
  • Performance Evaluations
  • Business Administration
  • Marketing
  • Negotiation
  • Product Management
  • Budget Control
  • Business Development
  • Business Planning
  • Key Performance Indicators
  • Financial Management
  • Expectation setting
  • Expense Tracking
  • Contract Management
  • Brand Management
  • Lead Generation
  • Salesforce Management
  • Teamwork and Collaboration
  • Customer Service
  • Decision-Making
  • Computer Skills
  • Effective Communication
  • Problem Resolution
  • Adaptability and Flexibility
  • Positive Attitude
  • Attention to Detail
  • Multitasking
  • Problem-Solving
  • Multitasking Abilities
  • Excellent Communication
  • Organizational Skills
  • Team Development
  • Work Planning and Prioritization
  • Hiring and Training
  • Managing Operations and Efficiency
  • Customer Relationship Management
  • Training and Development
  • Task Delegation
  • Staff Training
  • Employee Coaching and Mentoring
  • Scheduling and Coordinating
  • Goal Setting
  • Professional and Courteous
  • Documentation And Reporting
  • Negotiation and Conflict Resolution
  • MS Office
  • Relationship Building
  • Good Judgment
  • Process Improvement
  • Active Listening
  • Interpersonal Relations
  • Employee Development
  • Schedule Management
  • Project Planning
  • Problem-solving aptitude
  • Performance Tracking and Evaluation
  • Administration and Reporting
  • Self Motivation
  • Shift Scheduling
  • Reliability
  • Adaptability
  • Performance reviewing
  • Idea Development and Brainstorming
  • Team building
  • Analytical Thinking
  • Problem-solving abilities
  • Onboarding and Orientation
  • Budget Management
  • Analytical Skills
  • Business Analysis and Reporting
  • Emergency Response
  • Human Resources Management
  • Professionalism
  • Preventive Maintenance
  • Team Collaboration
  • Written Communication
  • Interpersonal Communication
  • Budget Administration
  • Interpersonal Skills

Timeline

Manager - Southside Village
02.2012 - Current
Xavier Catholic High School - Yr 11,

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Patrick Dinneen