PATRICK FITTLER
Bellbird
Summary
Dynamic Senior Prison Officer with extensive experience at the Corrections Department, excelling in inmate supervision and mental health support. Proven track record in crisis management and conflict resolution, enhancing safety protocols and team performance. Skilled in incident reporting and de-escalation techniques, fostering a secure and rehabilitative environment for inmates.
Overview
26
26
years of professional experience
Work History
Senior Prison Officer
Corrections Department
11.2005 - Current
- Collaborated with multidisciplinary teams to address inmate needs, such as mental health and substance abuse treatment.
- Evaluated staff performance, providing constructive feedback and recognizing outstanding contributions to the team''s overall success.
- Led team-building initiatives among staff members to cultivate collaboration, camaraderie, and overall workplace satisfaction.
- Assisted in crisis situations, utilizing de-escalation techniques to maintain a safe environment for all involved parties.
- Monitored compliance with federal regulations and accreditation standards for maintaining a high-quality correctional institution.
- Addressed disciplinary issues promptly, conducting fair hearings in accordance with established policies and procedures.
- Facilitated open communication between staff, inmates, and external agencies to foster an atmosphere of trust and transparency.
- Improved staff performance with comprehensive training and ongoing professional development opportunities.
- Enforced rules and regulations to maintain order among inmates.
- Transported inmates to and from court hearings, medical appointments and other locations.
- Interviewed inmates to obtain information and evidence.
- Coordinated with other law enforcement personnel to exchange information.
- Conducted thorough investigations into incidents, ensuring proper documentation and resolution of conflicts within the facility.
- Maintained safety and security within the prison facility through diligent supervision and adherence to protocols.
- Optimized operational efficiency by regularly reviewing policies/procedures for their effectiveness in maintaining safety/security requirements.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Observed behavior of residents individually and in groups.
- Prepared reports to document incidents and violations.
- Provided assistance and guidance to inmates regarding daily activities.
Shop Keeper
Budgewoi Marine and Sports
03.1999 - 11.2005
- Managed daily operations, ensuring a clean, organized, and efficient store environment.
- Kept sales receipts and maintained accounting records.
- Assisted customers by answering questions and suggesting merchandise.
- Tagged merchandise and neatly stocked on shelves and display areas.
- Maintained detailed records of inventory levels, placing orders as needed to ensure optimal stock availability at all times.
- Resolved customer complaints professionally, maintaining a positive store reputation within the community.
- Managed inventory control, cash control, and store opening and closing procedures.
- Supervised guests at front counter, answering questions regarding products.
Education
Certificate III - Correctional Practices
Brush Farm Academy
Eastwood, NSW09-2006
Certificate of Technical Studies - Plant Mechanics
TAFE NSW
NSW11-1989
School Certificate -
Northlakes High School
San Remo, VIC12-1985
Skills
- Inmate supervision
- Mental health support
- Incident reporting
- Security protocols
- De-escalation techniques
- Policy enforcement
- Cultural awareness
- Safety and security enforcement
- Conflict resolution skills
- Mental health awareness
- Observation
- Contraband seizure
- First aid training
- Firearm operations trained
- Prisoner transport
- Strategic planning and organization
Timeline
Senior Prison Officer
Corrections Department
11.2005 - Current
Shop Keeper
Budgewoi Marine and Sports
03.1999 - 11.2005
Certificate III - Correctional Practices
Brush Farm Academy
Certificate of Technical Studies - Plant Mechanics
TAFE NSW
School Certificate -
Northlakes High School
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