Chloe Harding
Orang
Summary
I bring high energy to the office, great customer service skills and expertise in clerical support. Enhances guest relations and office reputation with unparalleled professionalism and knowledge assistance for any need. Expert on word procession and spreadsheet tracking and adapts well in any environment.
Overview
9
9
years of professional experience
Work History
Medical Admin Lead
Orange Aboriginal Medical Service
09.2023 - Current
- Implemented standardized work procedures, ensuring consistency in operations while maximizing efficiency.
- Managed the development and implementation of standard work documents, ensuring consistency in operations while maximizing efficiency.
- Analyzed existing processes to identify opportunities for optimization, recommending changes that led to significant cost savings and improved performance.
- Trained staff on Lean methodologies, empowering employees to identify and address inefficiencies proactively.
Real Estate Property Manager
Raine And Horne
10.2022 - Current
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Communicated effectively with owners, residents, and on-site associates.
- Followed up on delinquent tenants and coordinated collection procedures.
- Collected and maintained careful records of rental payments and payment dates.
- Conducted regular inspections of both interior and exterior of properties for damage.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs, and capital improvement projects.
Administration Officer
Weeroona Aged Care
02.2022 - 10.2022
- Answering Phones
- Preparing and processing 7 and 30 Day Accounts
- Admitting new residents into the facility
- Covering front desk when needing receiving mail and packages, greeting guests and monitoring building entrances.
- Input new information manually, scanned in documents and processed large data transfers to update databases
- creating and editing spreadsheets
Receptionist
Cowra Retirement Village
09.2020 - 02.2022
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Answered phone promptly and directed incoming calls to correct offices.
- Responded to inquiries from callers seeking information.
- Resolved customer problems and complaints.
- Corresponded with clients through email, telephone, or postal mail.
- Managed multiple tasks and met time-sensitive deadlines.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Balanced employee availability, customer schedules, and maximum load levels when scheduling appointments.
- Maintained visitor log for entering and leaving facility for security purposes.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Tracked important information in Excel spreadsheets and ran reports or generated graphs using data.
Pharmacy Assistant
Optimal Pharmacy Plus
09.2015 - 08.2020
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Operated cash register and performed front counter tasks to facilitate daily operations.
- Kept pharmacy counter and related areas clean, neat and organized.
- Answered customer phone calls to address questions and provide assistance with prescriptions.
- Restocked pharmacy shelves with supplies and medicines and ordered new items to avoid shortages.
- Received incoming supplies and stocked in correct locations.
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
Education
Cowra High School
Cowra, NSW06.2017
Skills
- Exceptional Oral and Written Communication Skills
- Team work
- Cloud-Based File Management
- Screening Processes
- Time Management
- Organization skills
- Telephone skills
Timeline
Medical Admin Lead
Orange Aboriginal Medical Service
09.2023 - Current
Real Estate Property Manager
Raine And Horne
10.2022 - Current
Administration Officer
Weeroona Aged Care
02.2022 - 10.2022
Receptionist
Cowra Retirement Village
09.2020 - 02.2022
Pharmacy Assistant
Optimal Pharmacy Plus
09.2015 - 08.2020
Cowra High School
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