Summary
Overview
Work History
Education
Skills
Skills
Additional Information
Timeline
Generic

Patrick Idio

Pointcook

Summary

Dynamic professional with extensive experience at Vistaprint Australia, excelling in quality control and operational efficiency. Proven ability in team leadership and customer service management, driving improvements that enhanced productivity. Adept at problem-solving and implementing process enhancements, ensuring top-tier product quality and customer satisfaction.

Overview

6
6
years of professional experience

Work History

Production Operator

Vistaprint Australia Pty Ltd
Derrimut
01.2024 - Current
  • Used daily system logs to document production information, discussing issues with management.
  • Maintained accurate logs and records of production output, quality control tests, and other related activities.
  • Received incoming shipments and reviewed contents against purchase order for accuracy.
  • Ensured that all products met established quality standards before packaging them for shipment.
  • Boxed, labeled and moved items to keep production lines moving swiftly.
  • Collaborated with team members to increase efficiency and productivity on the production line.
  • Followed detailed instructions for operating complex manufacturing equipment in a safe manner.
  • Sorted and packaged products to prepare for processing or shipment.
  • Monitored inventory levels and notified appropriate personnel when restocking was needed.
  • Participated in continuous improvement initiatives to reduce waste and improve product quality.

Assistant Store Manager

Connor (Clothing Brand)
06.2023 - 12.2023

Providing support and leadership to the team to ensure sales forecasts and targets were meant on a weekly basis.


Responsibilities included:

  • Providing training and support to new sales representatives to ensure quality service is provided
  • Uplifting performance for existing sales representatives to exceed KPI requirements
  • Conducting regular internal audits of stock and addressing discrepancies
  • Analysing and reviewing daily sales reports to highlight gaps in performance or product knowledge

Casual Sales Assistant

Connor (Clothing Brand)
10.2019 - 06.2023
  • Maintained a clean and organized store, ensuring a welcoming environment for shoppers.
  • Collaborated with colleagues to ensure smooth operations during busy periods, minimizing delays for customers.
  • Increased customer satisfaction by providing excellent service and utilising product knowledge to provide sound recomendations
  • Assisted with merchandising tasks, creating attractive displays that showcased products effectively.

Education

Associates Degree - Fashion And Textile Merchandising

RMIT University
Brunswick, VIC
12.2022

Diploma - Fashion Styling

RMIT University
Brunswick, VIC
12.2020

Skills

  • Customer Service and Engagement
  • Problem-Solving
  • Team Building and Leadership
  • Customer Service Management

Skills

  • Customer service and engagement
  • Problem Solving
  • Team Building and Leadership
  • Customer Service Management
  • Effective Communication and Adaptability

Additional Information

References (Further contact details to be provided upon request)

  • Murray Kovacic (Professional Reference - Connor Store Manager)
  • Joseph Tandoc (Personal Reference) | Joseph.Tandoc@anz.com
  • Marija Gocevska (Personal Reference) | marija.goc@hotmail.com

Timeline

Production Operator

Vistaprint Australia Pty Ltd
01.2024 - Current

Assistant Store Manager

Connor (Clothing Brand)
06.2023 - 12.2023

Casual Sales Assistant

Connor (Clothing Brand)
10.2019 - 06.2023

Associates Degree - Fashion And Textile Merchandising

RMIT University

Diploma - Fashion Styling

RMIT University
Patrick Idio