Patrick Ireland

Market Transaction Officers are responsible for the meter to cash processes for Ergon Network and Energex, which includes management of National Metering Identifiers (NMI), meter data, accreditation and network billing functions in accordance with National Electricity Market (NEM) rules and regulations. The Market Transaction Officer works within all teams in the Market Transaction Department (MTD).

• Create and maintain accurate premise data in network data systems and GIS systems.
• Empowered to act as subject matter experts who actively participate in identifying process efficiencies, provide recommendations for continuous improvement solutions, including implementation of approved changes, in relation to the evolving market, technologies and regulatory requirements
• Provide meter data to support Australian Energy Market Operator (AEMO) market settlements, retailers customer billing and network billing data for NUOS recovery

The housing officer role involved varied tasks ranging from interpersonal customer relations to managing various aspects using multiple programs including Power BI & Microsoft Excel.

• Met with housing residents and landlords to answer questions, addressing concern & clarifying policies and procedures.
• Calculated tenant rent amounts to prepare leases and contracts.
• Conducted home and apartment inspections to identify safety issues and raising work orders to repair structural faults.
• Reviewed documentation and input data into computer system to complete eligibility processes and tenant vacancies.
• Maintained database of housing resources, landlords and management companies using Power BI & Microsoft Excel.
• Tackled complex property issues that required a understanding of various legislations.
• Conducted audits and surveys for property upgrades.
• Tracked and monitored behaviors for approximately 2000 clients using Power BI & Microsoft Excel.
• Tracked spending costs while identifying key aspects to increase efficiency.

Platinum Electrical

While working at platinum electrical the firm offered varied exposure across multiple fields of the electrical industry.

• Managed, maintained and tracked data for approximately 10,000 various electrical assets across the Moreton Bay Regional Council.
• Revised work procedures resulting in a more efficient result.
• Managed and scheduled jobs using services management software ( simPRO ).
• Maintained detailed reports and information.
• Provided technical support by resolving inquiries by phone, e-mail.
• Domestic -
• AC installations
• General maintenance
• Smoke alarm installations,
• Electrical fault finding
• Commercial -
• Commercial construction new builds
• Continuous maintenance contracts
• Switchboard & metering upgrades/maintenance of 3 phase installations
• Fault finding in commercial applications
• Construction -
• Modular buildings
• Permanent new buildings
• Civil construction work including the installation of 3 phase electricity and communications cabling.
• Electrical Civil work including

• Operated tools, equipment and machinery according to safety standards.
• Calculated materials and time needed for each job.
• Installed complete systems at new residential and business construction sites.
• Wrote and revised maintenance procedures.
• Adapted initial plans & strategy's to meet and exceed various project deadlines