Hi, I’m
Patrick Lupwishi
Cairns,QLD
Summary
Proven leader in operations management, adept in strategic planning and team leadership, with a track record of enhancing customer satisfaction and reducing operational costs at Pyramid Foods. Skilled in logistics and staff management, I consistently meet financial targets and improve performance outcomes, ensuring compliance and high-quality standards.
Overview
11
years of professional experience
Work History
Great Hives
Manager of Operations
01.2018 - 07.2024
Job overview
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Successfully managed budgets, consistently meeting financial targets while maintaining high-quality standards.
- Improved customer satisfaction ratings by ensuring prompt resolution of issues and concerns.
- Implemented cost-saving initiatives, reducing overall operational expenses without compromising service quality.
- Ensured compliance with industry regulations, maintaining a safe working environment for staff members.
Pyramid Foods
Operations Manager
02.2013 - 07.2017
Job overview
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Developed and maintained relationships with external vendors and suppliers.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Analyzed and reported on key performance metrics to senior management.
- Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
Education
IMM Graduate SchoolJohannesburg South Africa
Bcom from Marketing Management And Research
Skills
- Logistics Management
- Decision-Making
- Staff Management
- Team Leadership
- Delegation
- Inventory Control
- Operations Oversight
- Inventory Management
- Strategic Planning
- Business Development
Languages
French
Elementary
English
Full Professional
Timeline
Manager of Operations
Great Hives
01.2018 - 07.2024
Operations Manager
Pyramid Foods
02.2013 - 07.2017
IMM Graduate School
Bcom from Marketing Management And Research
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