Patrick Nguyen
Cairnlea,Australia
Summary
I consider myself to be a determined person who aims to achieve the desired goal. I am great at adapting to difficult and new positions and roles. In my previous work as a store manager, I would ensure that the restaurant had sufficient stock for all products, both vegetables, chicken, packaging, drinks, etc. So I have had experience in multi-tasking. I hope that with this internship that it will improve my skills in accounting with real-life experience and knowledge.
Overview
5
5
years of professional experience
Work History
Store Manager
Capricho Marvel
12.2021 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
Customer Service Representative
Thanh Thanh Photos
12.2019 - 01.2021
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
Education
Bachelor of Accounting - Accounting
Royal Melbourne Institute of Tech
Melbourne, VIC07.2025
High School Diploma -
Westbourne Grammar School
Truganina, VIC11.2021
Skills
- Customer Service
- Problem-Solving
- Customer Relations
- Multitasking and Organization
- Store operations
- Store Opening and Closing
- Friendly and Positive
- Opening and closing procedures
Timeline
Store Manager
Capricho Marvel
12.2021 - Current
Customer Service Representative
Thanh Thanh Photos
12.2019 - 01.2021
Bachelor of Accounting - Accounting
Royal Melbourne Institute of Tech
High School Diploma -
Westbourne Grammar School
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