PATRICK OPIELA
Dee Why
Summary
Dynamic business development professional with a proven track record in identifying and capitalizing on market opportunities to drive growth. Expertise in strategic thinking and effective negotiation has established valuable partnerships and successful revenue-generating initiatives. Adept at fostering collaborative team environments with a strong focus on achieving results while adapting to ever-changing business landscapes. Skilled in relationship building, market analysis, and project management, consistently delivering impactful solutions that enhance organizational success.
Overview
11
11
years of professional experience
Work History
Business Development Manager
Flexischools
05.2024 - Current
- Developed strategic partnerships to enhance market presence and drive revenue growth.
- Identified new business opportunities through market analysis and trend forecasting.
- Collaborated with cross-functional teams to design innovative solutions for client needs.
- Generated new business with marketing initiatives and strategic plans.
- Represented company and promoted products at conferences and industry events.
- Reached out to potential customers via phone, email, and in-person inquiries.
SALES MANAGER - 3 STORES
JB HI-FI
01.2019 - 05.2024
- Exceeded store budgets for FY 2020, 2021 and 2022. Currently achieving 2023/24 with higher sales than the previous year, despite a more challenging economic climate
- Leading a team of 50 with 25 direct reports to reach all sales targets and metrics including:
- Store budget targets
- Items per sale
- Average sale
- Customers per hour
- Partner sales targets
- CX feedback
- Strong knowledge and coaching for team members of our Sales Program (Sales Training & Recognition System - STARS)
- Data driven - proficient in Power BI, analysing all sales metrics on at least a daily basis.
- Weekly tailored coaching of sales team members based on KPI results
- Providing in-store feedback to sales team when engaging a PPC format (Positive, Potential, Concern) to provide feedback and manage the performance of the sales team
- Developed three Junior Managers into Sales Managers
- Top 20 store in the company (Warringah Mall)
- General store management, including key escalation point for customer concerns, general administration and financials of the store
MERCHANDISING MANAGER
JB HI-FI
01.2018 - 01.2019
- Planning and execution of weekly promotional set-ups
- Ensuring displays and pricing are up to date and accurate
- Worked with support office and brand reps to establish merchandising standards within the store, working through each department and team member
- Team rostering for merchandising, operations and counter teams
- General management for the store - escalation point for customer concerns, opening and closing of store, banking and administration
- Developed two team members into Merchandising Manager roles
SALES CO-ORDINATOR
JB HI-FI
01.2018 - 01.2018
- Drove sales within a top 10 store in the company - being very focused on managing the shop floor, supporting the team and directing foot traffic
- Assisted Merchandise Manager and Sales Manager with key tasks, including floor management and team performance
- Successfully balanced own sales targets and store sales
OPERATIONS TEAM MEMBER
JB HI-FI
01.2015 - 01.2017
- Led a small team of 4 to achieve business goals involving planning and executing the reduction of shrinkage
- Maintenance of multiple different operations involving online orders, stock receiving
Education
Bachelor of Business Administration and Arts - International Business
Macquarie University
01.2016
HSC -
Knox Grammar
01.2011
Skills
- Sales performance coaching
- Business development and planning
- KPI-driven approach
- Collaborative team management
- Data-driven decision-making
- Customer service
- Team leadership
- Negotiations
Hobbies and Interests
TRAVEL exploring new cities in countries all over the world has been a core part of my self-growth and development. I have gained a deeper sense of understanding in different cultures, environments and have a holistic view of society, EXERCISING to maintain a healthy and proactive lifestyle outside of work hours, MAKING NEW CONNECTIONS meeting new people and being part of various groups to extend my personal and professional connections brings me major excitement and satisfaction as an individual. I always enjoy putting myself forward when I have the opportunity to expand my connections
Languages
English
Native or Bilingual
Polish
Native or Bilingual
Timeline
Business Development Manager
Flexischools
05.2024 - Current
SALES MANAGER - 3 STORES
JB HI-FI
01.2019 - 05.2024
MERCHANDISING MANAGER
JB HI-FI
01.2018 - 01.2019
SALES CO-ORDINATOR
JB HI-FI
01.2018 - 01.2018
OPERATIONS TEAM MEMBER
JB HI-FI
01.2015 - 01.2017
Bachelor of Business Administration and Arts - International Business
Macquarie University
HSC -
Knox Grammar