PATRICK PHAN

• Assisted with sales transactions, including processing payments and handling returns or exchanges
• Provided advice on fighting gear, helping customers select products that meet their needs and preferences
• Created attractive displays and organized products to highlight key items and promotions, improving store aesthetics and customer engagement
• Regularly monitored inventory levels of fighting gear and related products to ensure optimal stock levels and prevent shortages
• Conducted periodic inventory audits to verify accuracy between physical stock and system records.
• Optimized storage space utilization by rearranging items according to size, weight, and frequency of use.

Unloaded variety of items from rice/flour bags, oil drums, cleaning liquids etc.

• Streamlined unloading process for faster turnaround times, leading to increased productivity.
• Demonstrated problem-solving skills when encountering difficult-to-unload items or damaged containers, seeking assistance as needed.
• Collaborated with team members to unload containers in a timely manner, supporting overall workflow.
• Minimized workplace accidents by adhering to safety guidelines and protocols during all operations.

• Greeted customers and helped with product questions, selections, and purchases.
• Maintained a clean and organized store environment, improving overall shopping experience for customers.
• Managed inventory levels, accurately processing shipments, and restocking merchandise as needed.
• Enhanced customer satisfaction by providing personalized shoe recommendations and fitting assistance.

• Increased customer satisfaction by providing knowledgeable assistance and personalized recommendations for electronics purchases
• Utilized highly developed interpersonal and people skills to approach customers and engage in conversations and enquiries regarding products.
• Helped customers complete purchases, locate items, and join reward programs.

• Used RF scanners to accurately track and locate inventory, ensuring timely and precise order fulfillment
• Efficiently picked and packed fashion and workwear items according to order specifications, maintaining high standards of accuracy and quality
• Worked closely with team members and supervisors to meet daily production goals and address and issues that arose during the packing process
• Enhanced order accuracy by carefully picking items according to packing lists and verifying product information.

• Safe use of tools and machinery used to process and cut timber supply
• Operated warehouse equipment to handle and move timber safely and efficiently
• Adhered to all safety regulations and practices, including the proper use of personal protective equipment and safe handling of timber
• Conducted quality checks on timber to identify defects and ensure product meets protocol standards
• Maintained a clean and organized warehouse, optimizing space and ensuring safe storage practices.

• Enhanced customer satisfaction by providing prompt and knowledgeable assistance in the produce department.
• Supported store''s sustainability initiatives by implementing proper waste disposal practices within the fresh produce department.
• Contributed to the reduction of shrinkage by closely monitoring expiration dates and properly handling damaged or spoiled goods.
• Ensured product freshness, conducting regular quality checks and promptly removing any spoiled items.