Patrick Riley
Merrimac,Australia
Summary
Results-driven Logistics Coordinator with expertise in planning and customer relationship management. Skilled in coordinating deliveries and optimizing project execution to enhance operational efficiency. Strong background in safety compliance and team collaboration, ensuring high client satisfaction and fostering robust vendor partnerships.
Overview
25
25
years of professional experience
Work History
Trade Assistant/Storeman/Truck Driver
KONE Elevators
09.2014 - Current
- Customer Service (co-ordinating with builders to arrange lift equipment deliveries and pickups)
- Operated KONE truck for safe transportation of equipment
- Executed deliveries and pickups using KONE Ute for NBS, VB, and SEB projects
- Facilitated delivery of lift equipment to construction locations
- Managing the KONE NBS department warehouse
- Leading Hand (managing the day-to-day jobs for the KONE truck driver)
- Managed tracking of NBS and VB installation kits and equipment between Sydney and project locations, ensuring proper accountability and timely returns.
- Manage the NBS test weights (tracking and arranging delivery and pickup to projects)
- Coordinated with KONE logistics team and 3PL on lift equipment storage, addressing damaged items during shipping and ensuring timely delivery for KONE projects.
- Managed communication with subcontractors to ensure seamless project coordination and execution.
- Working with vendors to acquire resources needed for projects
- Assisted on projects as required
Sales Consultant
RT Edwards Electrical
12.2013 - 08.2014
- Executed targeted sales strategies that met specific performance metrics.
- Delivered customer service that improved client satisfaction and loyalty.
- Store Merchandising
- Rental Finance Applications
- Implemented health and safety protocols that ensured compliance and a safer workplace.
Suzuki New Car Sales Consultant
Sharp Motor Group
07.2013 - 12.2013
- Drove sales performance through targeted initiatives.
- Conducted product demonstrations and client profiling to effectively match offerings with customer preferences.
- Provided tailored customer service to enhance client satisfaction and address specific needs.
- Contacted potential leads via phone to establish rapport and discuss services offered. with a focus on maintaining professional phone etiquette.
- Organized yard merchandising to improve customer engagement.
- Established health and safety measures to promote a safe working environment.
Sales Consultant/Team Leader
Godfreys
01.2010 - 01.2013
- Sales (Performance based)
- Team Leader Tweed Mall and Robina
- Showcased product benefits, resulting in increased customer engagement
- Customer service
- Followed up on enquiries, ensuring timely and effective customer communication
- Store reports (Stocktake, Sales Reports, Stock Transfers)
- Collaborated with team members to exceed sales targets
- Stock deliveries
Nightfill Associate/Home Entertainment Associate
BIG W
01.2006 - 01.2010
- Guided customers in selecting and installing home entertainment products to ensure optimal use and enjoyment.
- Delivered customer service by addressing inquiries and resolving issues to enhance customer satisfaction.
- Executed recovery efforts to maintain store cleanliness and ensure product availability for customers.
- Handled pallet work by organizing and stacking merchandise efficiently.
- Unloading daily stock delivery
- Stock filling
- Stock Rotation
- Promoted workplace health and safety standards to protect employees and customers.
Cashier/Cook
McDonalds
01.2002 - 01.2006
- Food preparation
- Completion of food safety & sanitation
- Ensured cleanliness standards in workspace to support food safety
- Customer Service
- Sales building
- Customer recovery & customer delight
- Collaborated with team to efficiently complete tasks
- Facilitated communication among team members to enhance workflow
Education
Diploma - Justice Administration
Gold Coast Tafe
01-2008
Certificate IV - Multimedia
Gold Coast Tafe
01-2005
Year 12 Certificate -
St Michael's College
01-2004
Skills
- HR Driver's License
- Forklift operation
- Forklift license
- Construction induction white card
- Electrical test and tag certification
- CPR certification
- Delivery coordination
- Customer management
- Shipping and receiving
- Inventory management
- Stock control and management
- Materials handling
- Load processing
- Shipment inspection
- Safety compliance
- OSHA compliance
- Supply chain awareness
- Procurement processes
- Team collaboration
- Leadership skills
- Conflict resolution
- Time management
- Problem solving
- Material handling
- Customer relationship management
- Employee scheduling
- Stock management
- Budget administration
- Sales strategy
- Warehouse logistics
- Schedule coordination
- Cost management
- Vendor coordination
- Inventory systems
Timeline
Trade Assistant/Storeman/Truck Driver
KONE Elevators
09.2014 - Current
Sales Consultant
RT Edwards Electrical
12.2013 - 08.2014
Suzuki New Car Sales Consultant
Sharp Motor Group
07.2013 - 12.2013
Sales Consultant/Team Leader
Godfreys
01.2010 - 01.2013
Nightfill Associate/Home Entertainment Associate
BIG W
01.2006 - 01.2010
Cashier/Cook
McDonalds
01.2002 - 01.2006
Diploma - Justice Administration
Gold Coast Tafe
Certificate IV - Multimedia
Gold Coast Tafe
Year 12 Certificate -
St Michael's College