Patrick Setefano
Logan Reserve,QLD
Summary
I have a natural ability in leadership with effective mentorship and support, creating opportunities of growth and development. I am dedicated and empathetic workshop program facilitator with a passion for supporting men in their healing journeys. Experienced in creating safe and empowering spaces for individuals to take ownership of their healing and make positive life changes.
Overview
15
15
years of professional experience
Work History
Specialist Employment Consultant Pre-Release Progr
Busy Ability - Queensland Correctional Services
Brisbane, Qld
07.2023 - Current
- Actively manage a caseload of pre-release prisoners to meet or exceed monthly targets for commencements of offenders/ex-offenders, as set by the Team Leader – Pre-Release Engagement Team.
- Deliver customized pre-employment programs to prisoners within correctional facilities.
- Facilitate access to employment opportunities to prisoners via job boards, videoconferencing and connections with employers.
- Ensure full Quality and Compliance standards related to commencements of pre and after release prisoners in the WFA and DES Program are met.
- Develop and maintain strong relationships with the Department of Corrections, CREST providers, Department of Human Services, eligible job seekers and other relevant stakeholders to increase Brand Awareness for BUSY Ability and the program.
- Liaise with prisoners, QLD Corrections staff, Probation and Parole, Youth Justice, external service and providers to promote the BUSY Ability Ex-Offenders specialist program to increase referral and commencements.
- Ensure Pre- employment programs delivered in the Correctional facilities meet or exceed the quality standards agreed with stakeholders.
- Work with the Team Leader – Pre-Release Engagement Team to develop innovative solutions to enhance the effectiveness of service delivery
- Implement and drive new initiatives for continuous improvement;
- Work in a highly ethical manner in accordance with company guidelines and legislative compliance;
- Commitment to act in a manner which promotes and protects the safety and wellbeing of children and young people by adhering to the Child Safety National Principles and TBG’s Child Safety policies and procedure;
- Any other tasks assigned which may be reasonably requested from time to time, which contribute to the success of the organisation.
CASE MANAGER - CHILD & FAMILY PRACTITIONER
The Benevolent Society
Loganholme, Qld
01.2019 - 07.2022
- Understanding support needs of multicultural and diverse communities
- Engage with families/individuals using appropriate risk minimization processes
- Comprehensive assessments, planning & interventions
- Case management, develop, monitor and review client plans and outcomes
- Develop contact schedules and regular home visits
- Make appointments and provide transport for client when required
- Stakeholder and multi-disciplinary meetings
- Facilitate and coordinate family meetings/groups or workshops
- Network and collaborate with stakeholders and community
- Working collaboratively with Child Protection Services and Domestic Violence Specialists
- Documentation and reporting using technology and paper-based systems.
SENIOR PRACTIONER & ACTING TEAM LEADER - PARTNERS IN RECOVERY /PERSONAL HELPERS & MENTORS
The Benevolent Society
Brisbane South, Logan and Scenic Rim
01.2016 - 01.2019
- Provide effective leadership
- Mentorship and customer service delivery
- Lead local implementation of determination for NDIS eligibility
- Operational line management and supervision of support staff and teams
- Recruitment and interviews of potential staff
- Developed new pathways to support expansion of consumer access to services
- Lead teams to provide coaching and support for people accessing services
- Effective leadership to Mental Health Intake Team taking self, clinical and community referrals
- Provide practice supervision and promote and implement Best Practice service delivery for staff.
SENIOR PROGRAM COORDINATOR - NEXTT HEALTH
Brisbane South & Logan
01.2014 - 01.2016
- Lead teams of Support Workers and Community Development Team
- Cultivate relationships with allied agencies and supports both NGO and Government
- Collaborative relationships with persons and families accessing services, supported accommodation providers, MSAMHS, Office of Adult Guardian, Public Trust and allied health providers
- Encourage and foster a collaborative and supportive connection with people accessing services, clinicians and community supports
- Provide supervision and mentoring to staff and encouraging professional development opportunities
- Conducting and organizing staff meetings, performance reviews and consults on case reviews
- Develop methodologies and program performance data for quarterly reports and outputs
- Coordinating staffing rosters and on call services.
CAPITAL COAST DISTRICT HEALTH BOARD -FORENSICS MENTAL HEALTH & COMMUNITY TRANSITION
Wellington, New Zealand
01.2010 - 01.2014
- Supporting youth in high secure mental health unit
- Adhering and implementing youth's mental health orders
- Assessment, goal setting, report documentation and handover
- Risk and safety assessments and personal escorting
- Engaging youth in recreational activities
- Liaising with clinical staff and family members.
Education
Some College (No Degree) - Diploma of Counselling
Australian Institute of Professional Counsellors
Carina, QLDSkills
- Leadership and managerial skills
- Group/Workshop Facilitation
- Mentorship and Coaching
- Operational and service delivery experience
- Knowledge in regulatory and compliance frameworks
- Network connections and stakeholder relationships
- Establish & maintain client/community relationships
- Practice supervision & staff development
- Empowerment & Ownership
- Efficient case management
- Time management & organizational skills
- Active listener & problem solver
- Good written and verbal communication
- Holistic & collaborative approach
- Empathic & cultural awareness
- Adaptable & resourceful
- Emotional intelligence
Certificates & Trainings
- 2014: Certificate 3 in Home Care and Community Care - TAFE QLD Gold Coast
- 2012: Level 6 Cert in Forensics Mental Health and Disability - Whitireia Polytecnic, Wgtn NZ
- 2011: Level 4 Cert in Mental Health and Addictions - Whitireia Polytechnic, Wgtn NZ
- TCI - Therapeutic Intervention Training
- Reflect on and improve own professional practice - Royal College of Healthcare
- Manage Risk
- Provide Mentoring Support to Colleagues
- Introduction to Management of Emotional Deregulation using DBT - Aust DBT Institute
- Suicide Prevention - Wesley Mission
- Life Skills Program 16 (assessment tool) - AMHOCN
- Kessler 10 Assessment Tool - MHS
- Mental Health First Aid Instructor (Training) - MHFA
- Managing Peer Workforce - Lighthouse Resources
- Therapeutic Crisis Intervention - CCDHB
- Building Resilience in Teams and Organisations - Enlightened Consultants
- Values in Action: Community Mental Health Practice Framework - Workforce Council
References
- Lorretta Evans, Pre-Release Program Manager - Busy Ability QLD. lorretta.evans@busyability.org.au, 0426298024
- Elizabeth Power, Former Team Leader - Intensive Family Support, Logan and Redlands, coordinator.waterford@womenscollective.ie, +35838 7688 0339
- Jason Fowler, Team Leader -Early Childhood Team, Child and Family Services Gold Coast, Benevolent Society, Jason.Fowler@benevolent.org.au, 0447 436 108
Timeline
Specialist Employment Consultant Pre-Release Progr
Busy Ability - Queensland Correctional Services
07.2023 - Current
CASE MANAGER - CHILD & FAMILY PRACTITIONER
The Benevolent Society
01.2019 - 07.2022
SENIOR PRACTIONER & ACTING TEAM LEADER - PARTNERS IN RECOVERY /PERSONAL HELPERS & MENTORS
The Benevolent Society
01.2016 - 01.2019
SENIOR PROGRAM COORDINATOR - NEXTT HEALTH
01.2014 - 01.2016
CAPITAL COAST DISTRICT HEALTH BOARD -FORENSICS MENTAL HEALTH & COMMUNITY TRANSITION
01.2010 - 01.2014
Some College (No Degree) - Diploma of Counselling
Australian Institute of Professional Counsellors
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