Patrick Smith
Newstead,Australia
Summary
Sales professional prepared for driving revenue and growth. Proven success in cultivating client relationships and closing deals. Effective team collaborator, adaptable, and focused on achieving results. Skilled in negotiation and communication, valued for reliability and flexibility.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Sales Agent
East Coast Car Rentals
12.2023 - Current
- Negotiating sales & rentals terms
- Inventory update, customer transport to & from airport
- Demonstrations, vehicle walkover, tutorials & product installations
- Developed strong relationships with clients through excellent customer service and regular followups.
- Assisted call-in customers with questions and orders.
Sales Manager
LAFM/Chilli (Australian Radio Network)
01.2020 - 12.2023
- Connecting with key business owners and stakeholders and preparing sales reports
- Answer client queries on budget, ROI and identify new business opportunities among existing customers
- Managing promotions & on-air talent
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
Roll Cycles Hobart Fun Run - Race Director
Athletics South
09.2021 - 09.2023
- Implemented environmentally sustainable practices at races, reducing waste and promoting eco-friendly behaviour among participants.
- Strengthened brand visibility by collaborating closely with photographers and videographers capturing live-action footage within every key aspect of each race.
- Facilitated communication between event organizers, vendors, volunteers, and participants to ensure smooth operations throughout the entire race process.
- Oversaw volunteer recruitment and training initiatives, fostering a strong sense of teamwork among event staff members.
- Managed budgets effectively, ensuring optimal allocation of resources for successful race execution.
- Coordinated post-race activities such as awards ceremonies and celebrations, creating memorable experiences for racers and spectators alike.
- Increased event attendance through targeted marketing efforts and community outreach initiatives.
Business Development Manager
Examiner (Australian Community Media)
01.2018 - 12.2020
- Lead point of contact for all matters specific to client accounts
- Building and maintaining strong, long-lasting customer relationships
- Overseeing customer account management, negotiating contracts and agreements to maximize profit
- Increased client base by identifying new business opportunities and cultivating strong relationships with key decisionmakers.
- Facilitated regular communication with clients to ensure their needs were met, fostering long-lasting relationships built on trust and mutual respect.
Front of house
Tower Café/St Lukes Café
01.2017 - 12.2018
- Proactively identified opportunities for process improvement within the Front of House operations, implementing changes to enhance overall effectiveness.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Liaised with on-site cleaning teams to support cleanliness of club and reported discrepancies to front of house.
Customer Service
Intersport Launceston
01.2017 - 12.2018
- Provided company information and policies to customers upon inquiry and answered questions via phone, email, or online chat.
- Maintained detailed records of client interactions, ensuring accurate documentation for future reference.
- Described product and service details to customers to provide information on benefits and advantages.
2IC
Adidas South Wharf
01.2016 - 12.2017
- Fostered a positive work environment by promoting teamwork, open communication channels, and employee recognition initiatives.
- Enhanced team performance with comprehensive training programs, skill development workshops, and continuous feedback.
- Improved team productivity by streamlining daily operations and implementing efficient processes.
- Conducted employee training sessions to educate employees on products and company policies.
Marketing Manager
Jeremy Wilkinson Harcourts Launceston
01.2015 - 12.2016
- Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
- Managed social media accounts for optimal audience engagement and increased online presence.
- Developed and implemented marketing strategies to use for launches, rebranding campaigns and promotions.
- Collaborated with cross-functional teams to ensure consistent branding across all company touchpoints and communications channels.
Service Representative
Commonwealth Bank Launceston
01.2013 - 12.2015
- Maintained productivity and quality standards at all times.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Consistently demonstrated a strong work ethic, arriving punctually for shifts and maintaining focus on providing top-tier service throughout entire workday.
- Maintained comprehensive knowledge of company products and services, ensuring accurate information was relayed to customers at all times.
Tennis Coach
Tennis World Launceston
01.2011 - 12.2014
- Evaluated player strengths and weaknesses, tailoring practice routines accordingly to optimize progress.
- Enhanced player performance by implementing personalized training programs and providing constructive feedback.
- Challenged athletes by consistently using positive reinforcement and gentle criticism.
- Promoted sportsmanship among players by modeling respectful behavior on the court and during competitions.
Education
Newstead College -
01.2009
Home-Educated -
01.2008
Skills
- Client Relations
- Customer Assistance
- Sales Training
- Technical Support
- Call Control
- Resilience Under Pressure
- Sales Presentations
- Networking
- Objection handling
- Social Media Marketing
- Sales Strategies
- Lead Generation
- CRM Software Usage
- Cold-calling
Certification
- Salesforce Certified Administrator - Salesforce.
- Google Ads Certification - Google Skillshop.
- Google Analytics Certification - Google Skillshop
- Community Level Tennis Australia - Qualified Coach
- Work Heath & Safety - Certified
- Responsible Service Of Alcohol
- Full Australian Drivers License
- Freelance Voice Over Artist
References
- Natalie Castle, General Manager - LAFM/Chilli, 6331 4844
- Kylie Boyle, Sales Manager – Examiner, 0418 139 821
- Kim Gillard, Owner - The Running Edge, 0400 024 937
- James Bolzonello, Head Coach Performance Manager – Tennis World, 0466 426 114
- Jeremy Wilkinson, Director – Hardcourts Launceston, 0400 895 022
Personal Information
Date of Birth: 03/15/91
Timeline
Sales Agent
East Coast Car Rentals
12.2023 - Current
Roll Cycles Hobart Fun Run - Race Director
Athletics South
09.2021 - 09.2023
Sales Manager
LAFM/Chilli (Australian Radio Network)
01.2020 - 12.2023
Business Development Manager
Examiner (Australian Community Media)
01.2018 - 12.2020
Front of house
Tower Café/St Lukes Café
01.2017 - 12.2018
Customer Service
Intersport Launceston
01.2017 - 12.2018
2IC
Adidas South Wharf
01.2016 - 12.2017
Marketing Manager
Jeremy Wilkinson Harcourts Launceston
01.2015 - 12.2016
Service Representative
Commonwealth Bank Launceston
01.2013 - 12.2015
Tennis Coach
Tennis World Launceston
01.2011 - 12.2014
Home-Educated -
- Salesforce Certified Administrator - Salesforce.
- Google Ads Certification - Google Skillshop.
- Google Analytics Certification - Google Skillshop
- Community Level Tennis Australia - Qualified Coach
- Work Heath & Safety - Certified
- Responsible Service Of Alcohol
- Full Australian Drivers License
- Freelance Voice Over Artist