Patrick Thom
Perth,Australia
Summary
Accomplished Salesperson well-versed in increasing profitability using sound sales techniques. Adept at meeting customer needs by recommending, selecting and assisting with merchandise sales. Top producer consistently exceeds sales goals and tops KPIs to win success.
Motivated chairlift operator experienced in initiating positive outcomes for all guests. Committed to supporting patrons and enticing visitors to enjoy attractions. Dedicated to safety precautions and promoting positive environment.
Versatile Team Member ready to take on any required task and adapt to changing conditions with resourceful and hardworking mindset. Dedicated to business success, eager to learn more about required skills and to advance professionally. Holds quality and teamwork in high esteem.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Salesperson
JB-HI-FI
Perth, WA
10.2022 - Current
- Developed and implemented strategies to meet sales quotas.
- Provided personalized service to build relationships with customers.
- Assisted customers in selecting appropriate products or services for their needs.
- Collaborated with team members to develop effective sales plans.
- Educated customers about products and services offered by the company.
- Improved overall customer purchasing experiences to promote steady revenue.
Chair Lift Operator
Royal Show Grounds
Perth, WA
09.2018 - Current
- Checked and operated chair lift equipment to transport guests up the mountain.
- Monitored weather conditions to ensure safety of guests while on the lift.
- Performed daily pre-operational checks of chair lifts such as testing alarms, brakes and emergency systems.
- Cleaned and lubricated chairlift parts according to maintenance schedule.
- Followed company policies and procedures when operating the lift equipment.
- Reported any incidents or accidents involving patrons immediately to supervisor.
- Assisted guests in loading and unloading from chairs safely and efficiently.
Barista
Mandurah Recreation Centre
Mandurah, WA
09.2020 - 10.2022
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Operated cash registers to process customer payments.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Followed safety procedures while operating machinery such as grinders and espresso machines.
- Trained new baristas on company policies and procedures regarding food handling safety standards.
- Addressed and resolved customer concerns to maintain brand loyalty.
Pie Maker
Miami Bakehouse
Perth, WA
12.2017 - 08.2020
- Maintained cleanliness of kitchen, equipment and work area according to health regulations.
- Operated food processors, mixers, ovens, and other baking equipment in accordance with safety guidelines.
- Weighed and measured ingredients to ensure consistency in pie recipes.
- Kept records of supplies used and restocked items when necessary.
- Troubleshot any issues that arose during the baking process to prevent waste or delay in production.
- Cleaned all utensils, surfaces, and equipment after use to keep kitchen sanitary.
- Trained new staff members on proper preparation techniques for pies.
Education
Bachelor of Arts - Sound Engineer
Murdoch University
Murdoch WA10-2021
High School Diploma -
Comet Bay College
Perth, WA12-2017
Skills
- Account Management
- Sales Strategy Development
- Up-Selling
- Customer Engagement
- Mechanical Troubleshooting
- Safety Procedures
- Equipment Operation
- Safety Monitoring
- Conflict Resolution Techniques
- Product Promotion
- Kitchen Safety
- Cash Handling
- Recording Equipment Operation
- Team Leadership
- Technical Troubleshooting
- Equipment Setup
- Workplace Safety
- Complaint Resolution
- Teamwork and Collaboration
- Heavy Lifting
Affiliations
- Music producer & Sound Engineer
- Basketball player
Certification
- First aid
- C Licence
Timeline
Salesperson
JB-HI-FI
10.2022 - Current
Barista
Mandurah Recreation Centre
09.2020 - 10.2022
Chair Lift Operator
Royal Show Grounds
09.2018 - Current
Pie Maker
Miami Bakehouse
12.2017 - 08.2020
Bachelor of Arts - Sound Engineer
Murdoch University
High School Diploma -
Comet Bay College
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