Patrick Waters
Burnside, VIC
Summary
Creative and collaborative professional with a strong focus on customer service and a commitment to continuous learning. Extensive experience in government settings fosters a deep understanding of rules and regulations, emphasizing their critical importance and application. Recently reskilled in the rail industry, demonstrating adaptability and a strong ability to thrive in team environments. Eager to leverage diverse skills and knowledge to contribute effectively in dynamic roles.
Overview
27
27
years of professional experience
Work History
Rail Structures Maintenance
Noleema Services Pty Ltd
03.2024 - Current
- Rail Structure repair and maintenance.
- Around The Track Personnel
- MTM - Operator (Network)
Web Development/Content Writing Specialist
Defence Aviation Safety Authority (DASA) Department of Defence
01.2005 - 03.2024
- Managed the DASA Intranet and Internet sites.
- Website Project enhancements and stakeholder management.
- Full SharePoint and Drupal Site Administration and Content development.
- Team Lead - Technical Data Management.
- EDRMS Administration, inclusive of IM and data management strategies.
- 19 years, 2 months
ICT Technical Support
Defence Aviation Safety Authority (DASA) Department of Defence
01.2002 - 01.2005
- Team lead - Helpdesk.
- Desktop Support.
- 3 years
ICT Project Coordinator
Joint Logistics Support Agency Department of Defence
06.2001 - 12.2001
- Project Coordinator for OMEGA 2B Database Upgrade Project.
- Developed project documentation as required.
- Stakeholder management.
- 6 months
ICT Technical Support
Dimension Data Australia
01.1999 - 05.2001
- Team lead - Helpdesk.
- Network Account management.
- ICT Hardware and Software Support.
- 2 years and 4 months
Education
Diploma - Information and Communications Technology
Victoria University of Technology
01.1999
Certificate IV - Information and Communications Technology
Victoria University of Technology
01.1999
Skills
- Collaborative team member
- Adaptable to changing work demands
- Proficient in overseeing teams and projects
- Comprehensive Drupal site management
- SharePoint development and management
- Proficient in client relations
- Project coordination in ICT environments
- Stakeholder relationship management
- Content writing expertise
- Critical thinking for problem solving
- Technical report writing
- Proficient in aligning ICT architecture with business needs
Timeline
Rail Structures Maintenance
Noleema Services Pty Ltd
03.2024 - Current
Web Development/Content Writing Specialist
Defence Aviation Safety Authority (DASA) Department of Defence
01.2005 - 03.2024
ICT Technical Support
Defence Aviation Safety Authority (DASA) Department of Defence
01.2002 - 01.2005
ICT Project Coordinator
Joint Logistics Support Agency Department of Defence
06.2001 - 12.2001
ICT Technical Support
Dimension Data Australia
01.1999 - 05.2001
Certificate IV - Information and Communications Technology
Victoria University of Technology
Diploma - Information and Communications Technology
Victoria University of Technology
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