SCADA Technician and Data Analyst with a strong background in delivering result driven field operations in the Water and Wastewater for over 12 years with a strong focus on customer service and training.
Overview
38
38
years of professional experience
Work History
SCADA Technician & Data Analyst
Torres Strait Regional Council
Cairns, QLD
10.2019 - Current
Provide support in operation and maintenance of water and wastewater plants in remote communities.
Monitor wastewater plants for license breeches and assist in rectifying issues.
Lead teams in leak detection.
Monitor Smart Water Meter network for detected leaks, and advise staff on corrective actions.
Monitor and analyse SWM data for performance indicators in communities.
Analyse data to provide high end reporting to management on predicted issues with water shortages.
Monitor and improve Water and Wastewater infrastructure.
Provide technical support and training to field staff in new technologies.
Assist with technical support on water and wastewater projects.
Liaise with contractors to ensure that best outcome is achieved for business unit.
RTU Kingfisher programming.
Citect maintenance.
SCADA Control Officer
Cairns Regional Council
Cairns, QLD
07.2008 - 10.2019
Maintenance of Wonderware and Citect environments for Water and Wastewater.
Programming and Diagnostics on PLC’s, RTU’s and Trio Radios for ongoing process improvements.
Providing support to Project Management Teams, supplying relevant Technical advice.
Customer support and troubleshooting of Water and Wastewater Plants and outstations.
Development of training materials for staff and documenting procedures, maintaining Knowledge Base.
Oversee daily operations to ensure high levels of productivity.
ICT Support Officer
Cairns City Council
, QLD
11.2006 - 07.2008
Provide first, second and third level support for internal customers.
Liaise with third party service providers for product improvements.
Create procedures and policy.
Promote effective use of Council applications
Provide technical support to projects.
Proactively monitor diagnose and analysis network application systems.
Data Control Coordinator
Cairns City Council
Cairns, QLD
02.2003 - 07.2008
Ensure that all maintenance undertaken on Council’s Rates Database is audited to maintain integrity of data, and that all policies and regulations are adhered to.
Provide high level of customer service.
Supervising team, ensuring that deadlines are met.
Reliving as Rates Team Leader as required.
Applications Officer
Cairns City Council
Cairns, QLD
07.2006 - 11.2006
Provide first level support for internal customers via email and phone, setting up new user accounts, writing procedures.
Infrastructure Desktop Support
Cairns City Council
Cairns, QLD
10.2002 - 01.2003
Windows 2000 rollout ensuring that users data was migrated and returned to its original format.
Assisting users with desktop support on application platforms and hardware trouble shooting.
Valuations Clerk
Cairns City Council
Cairns, QLD
02.1997 - 01.1999
Using valuations supplied by Department Of Natural Resources, ensure new subdivisions are rated
Process supplementary rates
Balance valuation roll to rates data base
Assist with ratepayer enquiries.
Cashier
Cairns City Council
Cairns, QLD
09.1995 - 02.1997
Duties involved general cashiering
Customer enquiries
Daily banking
Petty Cash
Day to day running of office including stores orders and cleaning
Labourer
Cairns City Council
Cairns, QLD
12.1994 - 09.1995
General laboring duties,
Pipe laying
Road construction
Concreting
Assistant Shift Manager
Shell Brinsmead
Cairns, QLD
05.1993 - 11.1994
Reconciliation and Banking
Customer service
Till and fuel reconciliations
Debtor and creditor control
Merchandising and stock control
Staff rosters
Writer
Royal Australian Navy, HMAS KUTTABUL
Sydney, NSW
05.1992 - 05.1993
Processing accounts for payment
Maintaining records of progressive expenditure both obligated and expended
Liaising with sub-contractors and other Naval departments
Typing
Filing of records
Writer - Personnel Office & Registry
HMAS SYDNEY
Sydney, NSW
02.1990 - 05.1992
Sorting, registering and distribution of all incoming and outgoing mail
Filing including Confidential and Secret files and their distribution and control
Preparation of pays
Typing
Database design for recording of personnel movements
Desktop Publishing designing of pamphlets, menus, cards and posters
Writer - Pays
HMAS NIRIMBA
Quakers Hill, NSW
09.1989 - 02.1990
Control of a Pay Section with three hundred and sixty personnel
Manually updating all pay documentation
Calculating leave pays and final payments for discharging members
Customer Service - advise on entitlements
Training
HMAS CERBERUS
, VIC
05.1989 - 09.1989
Under training, Basic Writers Course.
General Duties Sailor
HMAS DERWENT
Rockingham, WA
01.1987 - 05.1989
Messman: Meal service to Chief Petty Officers and responsible for cleanliness of amenities and sleeping areas
Bosuns Mate: Keeping 8 hour security watches of the ship whilst in harbour and 4 hour watches whilst at sea, taking observations of the sea state and weather conditions, with the maintenance of routine cleaning and tidiness
Experience gained in replenishment at sea and personnel transfer operations
General Duties Sailor - Training
HMAS NIRIMBA
Quakers Hill, NSW
05.1987 - 07.1987
Introduction to seamanship, ships husbandry and other aspects of Naval life
Senior Storeman
Venture Stores Pty Ltd
Cairns, QLD
02.1986 - 02.1987
Responsible for accounting for all incoming and outgoing stock and supervising pricing and distribution of stock
Education
Certificate III in Water Operations -
Certificate IV in Workplace Training - undefined
Skills
Troubleshooting complex control systems
Change Control Procedures
Quality control procedures
Programmable logic control systems
System monitoring
Sample collecting
Analyzing water quality
Written Communication
Organization and Time Management
Analytical and Critical Thinking
Leak Detection
Trainer
Recent Projects
Smart Water Meter Rollout and establishment of District Metered Areas for demand management over 15 communities
Upgrading Citect SCADA to GeoSCADA to provide an efficient way for staff to monitor plant and operations remotely
Multi Skilled Administration Officer (MSAO) at Torres Strait Island Regional Council - Diviosn10Multi Skilled Administration Officer (MSAO) at Torres Strait Island Regional Council - Diviosn10