Patrick Wormald
Perth,WA
Summary
My name is Patrick Wormald, I am a 19 year old living in Perth who has a driven work ethic, is reliable and excels at communication amongst staff. One of my trained skills is being a lifeguard skilled in water rescue and emergency response, adept at ensuring beach safety and preventing accidents. Its given me a strong focus on teamwork and adaptability, consistently delivering reliable results. Also I'm proficient in CPR, first aid, and maintaining vigilance under varying conditions and recognized for excellent communication and quick decision-making skills. Adding to this working in bars has made me a professional hospitality expert with proven skills in mixing and serving beverages, managing bar inventory, and ensuring customer satisfaction. Strong focus on team collaboration, adaptability, and achieving high-quality results has played a strong role in me developing a strong work ethic. Skilled in providing exceptional service, handling high-pressure situations, and maintaining clean and organized workspace and known for reliability, flexibility, and creating positive experiences for patrons has all made me a worthy candidate to work for your company.
Overview
4
4
years of professional experience
Work History
Bartender, Server, Shop Assistant
The Watering Hole
05.2024 - 08.2024
- Worked whilst travelling across Europe
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
- Adapted to fast-paced environment, effectively managing multiple drink orders simultaneously without compromising quality.
- Trained new staff on bar procedures, cocktail recipes, and customer service standards, ensuring consistent service quality.
Bartender
Hamptons
12.2023 - 05.2024
- Served high customer volumes during special events, nights, and weekends.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Kept bar presentable and well-stocked to meet customer needs.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Ensured compliance with health and safety regulations, routinely checking and documenting bar cleanliness and equipment functionality.
Volunteer Beach Lifeguard
SLSWA
11.2020 - 03.2023
- Simulated rescue conditions regularly with team members to maintain water rescue proficiency.
- Responded promptly to emergencies on beach and in water, administered first aid and CPR and coordinated hospital transportation.
- Provided exceptional customer service to visitors by addressing inquiries promptly and professionally.
- Enhanced swimmer safety through vigilant monitoring of beach activities and enforcing beach regulations.
- Maintained up-to-date knowledge of lifesaving techniques through continuous professional development initiatives and certifications renewals.
- Conducted daily weather observations to provide accurate information for beachgoers, influencing safer decisionmaking.
- Streamlined communication among team members by utilizing walkie-talkies or hand signals during high-pressure situations.
- Patrolled beach to check on beach-goers and identify unauthorized activities such as alcohol use.
- Verified first aid supplies each day to effectively handle any emergency.
- Assisted in organizing waterfront events, ensuring adherence to safety guidelines and risk management protocols.
- Observed swimmers to quickly detect signs of distress and dangerous animal activity.
- Collaborated with local emergency services to optimize response times during critical situations, ensuring swift assistance.
- Enhanced overall visitor experience by proactively addressing potential issues and maintaining a friendly, welcoming atmosphere.
- Completed comprehensive incident reports after each rescue operation, enabling data-driven improvements in lifeguard practices.
- Played an instrumental role in preventing numerous accidents by consistently identifying and acting upon threats to beachgoer safety.
- Rescued distressed swimmers with timely interventions, utilizing rescue equipment and first aid techniques.
- Improved beach safety measures by conducting regular risk assessments and implementing preventative actions.
- Educated the public about potential dangers associated with marine life encounters, contributing to injury prevention efforts.
- Prevented public from accessing water during rip tides, strong undertow or presence of animals such as sharks and jellyfish swarms.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
Hockey Umpire
Hale Hockey Club
09.2022 - 02.2023
- Enhanced game fairness by consistently enforcing hockey rules and regulations.
- Upheld high ethical standards as an impartial official in various competitive leagues within the hockey community.
- Maintained accurate records of match scores, timesheets, and penalty information for league standings calculation.
- Adapted quickly to unforeseen circumstances within games requiring swift rule enforcement or decision-making, maintaining fairness and game momentum.
- Managed conflict resolution among players, coaches, and fans, maintaining a respectful environment.
- Collaborated with fellow umpires for consistent application of rules across all matches.
Server
Fat Fish Ramen
02.2022 - 05.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
Education
High School Diploma -
Hale School
Wembley Downs, WA12.2023
Bachelor - Philosophy, Politics And Economics. Arts
University of Western Australia
Perth, WA08.2028
Skills
- Strong multitasking
- Customer Service
- Liquor, beer, and wine knowledge
- Highly reliable
- Engaging personality
- CPR First Aid Trained
- Hardworking
- Clear and effective communication
- Patience and Tolerance
- Radio Equipment Operations
- Public Safety Awareness
- Medical Response
Timeline
Bartender, Server, Shop Assistant
The Watering Hole
05.2024 - 08.2024
Bartender
Hamptons
12.2023 - 05.2024
Hockey Umpire
Hale Hockey Club
09.2022 - 02.2023
Server
Fat Fish Ramen
02.2022 - 05.2022
Volunteer Beach Lifeguard
SLSWA
11.2020 - 03.2023
High School Diploma -
Hale School
Bachelor - Philosophy, Politics And Economics. Arts
University of Western Australia
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