Summary
Overview
Work History
Education
Skills
Timeline
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Patrizia Hubbard

Kellyville,NSW

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

27
27
years of professional experience

Work History

Senior Leasing Consultant

Little Real Estate
09.2022 - Current
  • Developed successful marketing campaigns to attract prospective tenants, resulting in increased property occupancy rates.
  • Conducted thorough market analysis to determine competitive rent prices, ensuring optimal positioning within the local market.
  • Collaborated with property management to address maintenance issues and tenant complaints, enhancing overall resident satisfaction.
  • Maintained detailed records of all leasing transactions, ensuring accurate documentation and adherence to legal requirements.
  • Provided exceptional customer service to both current and prospective residents, fostering a welcoming community atmosphere.
  • Organized successful open house events to showcase available units, attracting potential tenants and increasing community visibility.
  • Managed high volume workload efficiently, prioritizing tasks effectively while consistently meeting deadlines and targets.
  • Trained junior leasing consultants on company policies, procedures, and best practices to ensure consistent performance across the team.
  • Conducted regular audits of property amenities and condition, recommending improvements or upgrades as needed to maintain competitiveness in the market.
  • Utilized various advertising channels such as online listings, social media platforms, and print materials to reach target audience effectively.
  • Evaluated applicants' creditworthiness through careful assessment of credit reports, employment history, and reference checks.
  • Served as a knowledgeable resource for current residents by providing information about community events, local businesses, and nearby services.
  • Conducted property showings to highlight features, answer questions, and redirect concerns to close contracts.
  • Inspected properties before and after new tenant move-ins to schedule maintenance, cleaners, and other services.
  • Verified tenant incomes and other information before accepting lease applications.
  • Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
  • Responded to requests and scheduled appointments for property showings.
  • Registered clients on database to enable tracking history and maintain updated records.
  • Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
  • Greeted clients, showed apartments, and prepared leases.
  • Generated leads for sales and rental properties through cold calls and referrals.
  • Coordinated appointments to show marketed properties.

Property Development

Waterbreeze Constructions
11.2020 - Current
  • Created plans and communicated deadlines to ensure projects were completed on time.
  • Led projects and analyzed data to identify opportunities for improvement.
  • Identified issues, analyzed information and provided solutions to problems.
  • Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • worked on developing a site into 6 townhouses. Liaised with builders, architects, engineers and local councils to obtain subdivision of land.
  • analyzed and calculated feasibility of site.
  • worked with property interior designers for the staging of individual properties.

Mortgage Broker Assistant

Finance And Property Advisory
10.2018 - 11.2020
  • Reviewed loan files and updated to match current standards.
  • Fielded customer complaints and provided solutions.
  • Explained different types of loans pertaining to client situations.
  • Communicated acceptance or rejection to applicants via mail, email, telephone or personal consultations.
  • Set up, stored and updated customer files, department records and regulatory paperwork.
  • Filed completed loan applications with underwriting and made approval or denial recommendations.
  • Assessed customer account histories to determine previous compliance with payment plans and loan terms.
  • Produced and submitted completed loan packages to title and escrow professionals.
  • Verified credit histories, personal references and employment backgrounds for each applicant.

Home Loan Sales Consultant

Rams Home Loans
02.1999 - 07.2000
  • Used coordination and planning skills to achieve results according to schedule.
  • Identified issues, analyzed information and provided solutions to problems.
  • assessed mortgage home loan applications for approval
  • customer service

Bank Teller

National Australia Bank
02.1997 - 06.2000
  • Assisted customers with setting up or closing accounts, completing loan applications and signing up for new services.
  • Educated customers on use of banking website and mobile apps.
  • Answered customer inquiries regarding account balances, transaction history, services charges and interest rates.
  • Reconciled cash drawer and resolved discrepancies.
  • Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
  • Counted and packaged currency and coins.
  • Sold and cross-sold bank products to new and existing customers.
  • Processed customer transactions promptly, minimizing wait times.
  • Identified sales opportunities and referred customers to branch partners in financial services.
  • Learned about customer's financial needs, established trust and optimized sales opportunities resulting in quality customer service.

Education

No Degree - Real Estate

Tafe NSW
Ultimo

Skills

  • Customer relationship development
  • Business partnership development
  • Property assessments
  • Property and finance transactions
  • Superior customer service
  • Certificate of Registration in Real Estate

Timeline

Senior Leasing Consultant

Little Real Estate
09.2022 - Current

Property Development

Waterbreeze Constructions
11.2020 - Current

Mortgage Broker Assistant

Finance And Property Advisory
10.2018 - 11.2020

Home Loan Sales Consultant

Rams Home Loans
02.1999 - 07.2000

Bank Teller

National Australia Bank
02.1997 - 06.2000

No Degree - Real Estate

Tafe NSW

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Patrizia Hubbard