Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Patsy Cox

Keera,NSW

Summary

Experienced local government professional with a focus on planning and environmental assessments. Skilled in preparing reports and maintaining records to ensure adherence to local policies and state legislation. Proven success in building community relations and improving stakeholder engagement.

Overview

28
28
years of professional experience

Work History

Planning Officer

Gwydir Shire Council
Bingara, NSW
02.2017 - 01.2025
  • Reviewed development proposals to ensure adherence to local policies.
  • Engaged with community stakeholders for feedback on planning initiatives.
  • Prepared comprehensive reports on proposed projects for review by Council.
  • Consulted with citizens regarding their concerns about development proposals in the community.
  • Provided technical advice on land use matters to elected officials, staff members, developers and members of the public.
  • Acquired and continuously developed knowledge of all relevant state and local code requirements related to land usage.
  • Recommended approval, denial or conditional approval of proposals.
  • Monitored ongoing projects for compliance with approved plans and standards.
  • Performed environmental assessments of proposed development sites prior to construction.

Building & Environmental Administration Assistant

Gwydir Shire Council
Warialda, NSW
02.2007 - 02.2017
  • Managed office correspondence and maintained organized filing systems.
  • Coordinated scheduling for meetings and appointments across departments.
  • Assisted in preparing reports and presentations for management review.
  • Conducted research to support various projects and initiatives within the organization.
  • Handled confidential information with discretion and professionalism.
  • Provided administrative support to management team.
  • Performed data entry tasks accurately within specified timeframes.
  • Answered incoming calls in a professional manner.
  • Organized and maintained files, including electronic records.
  • Prepared invoices, expense reports, memos, letters, and other documents using Microsoft Office Suite applications.
  • Provided general clerical support as required by departmental needs.
  • Processed incoming mail on a daily basis and responded to inquiries from internal and external customers in a timely manner.
  • Managed daily calendars for multiple staff members.
  • Greeted visitors or callers to handle questions or direct to appropriate staff.
  • Scheduled appointments for department personnel as needed.
  • Assisted in the preparation of reports for project stakeholders and management.
  • Managed communication between departments to streamline planning processes.
  • Organized meetings and prepared materials for project discussions and reviews.
  • Updated project documentation to maintain accurate records for future reference.
  • Coordinated with other departments to ensure timely completion of tasks within a project plan.
  • Provided administrative support to the planning team including scheduling meetings and taking minutes.
  • Drafted memos, letters and emails related to project activities.
  • Liaised between planning teams and outside departments to build solid partnerships and accomplished shared goals.
  • Assisted in the development assessment process.

Rate Officer

Glen Innes Severn Shire Council
Glen Innes , NSW
09.2004 - 11.2006
  • Oversaw management of Council's rating system to ensure accuracy and efficiency.
  • Developed, presented, and executed Revenue Rating Structure for improved financial planning.
  • Processed water billing accounts to maintain timely revenue collection.
  • Addressed public inquiries to resolve issues and enhance community relations.

Rates Clerk

Severn Shire Council
Glen Innes, NSW
02.1997 - 09.2004
  • Oversaw the management of the Council's Rating System to ensure accuracy and efficiency.
  • Developed, presented, and implemented the Council Rating Revenue structure for improved financial planning.
  • Processed water billing accounts to maintain timely revenue collection.
  • Addressed public inquiries to resolve issues and improve public relations.
  • Maintained and updated the council's computer systems.
  • Implemented a GIS mapping system.
  • Managed the Council's debtor system and debt recovery processes.
  • Assisted Finance Manager with yearly budgeting and annual reports.

Education

Diploma - Town Planning

University of New England
Armidale, NSW
11-2016

Certificate IV - Business Administration

TAFE NSW
Glen Innes
12-2003

Certificate III - Local Government (Governance And Administration)

TAFE NSW
Glen Innes, NSW
12-2003

Associate Diploma - Business Accounting

TAFE NSW
Armidale
12-1990

Advanced Certficate - Commerce

TAFE NSW
Glen Innes, NSW
12-1989

High School Certificate -

Glen Innes High School
Glen Innes, NSW
01-1988

School Certificate -

Emmaville Central School
Emmaville, NSW
11-1985

Skills

  • Policy writing
  • Environmental assessment
  • Records management
  • Development analysis
  • Attention to detail
  • Confidentiality handling
  • Community engagement
  • Land use planning
  • Regulatory compliance
  • Report preparation
  • Effective communication
  • Problem solving
  • Team collaboration
  • GIS proficiency
  • Active listening
  • Conflict resolution
  • File maintenance
  • Time management abilities
  • Decision-making
  • Customer service
  • Microsoft Office Suite
  • Data entry
  • Office administration
  • Report writing
  • Customer relations
  • Records management systems (TRIM & Content Manager)
  • Verbal and written communication

References

References available upon request.

Timeline

Planning Officer

Gwydir Shire Council
02.2017 - 01.2025

Building & Environmental Administration Assistant

Gwydir Shire Council
02.2007 - 02.2017

Rate Officer

Glen Innes Severn Shire Council
09.2004 - 11.2006

Rates Clerk

Severn Shire Council
02.1997 - 09.2004

Diploma - Town Planning

University of New England

Certificate IV - Business Administration

TAFE NSW

Certificate III - Local Government (Governance And Administration)

TAFE NSW

Associate Diploma - Business Accounting

TAFE NSW

Advanced Certficate - Commerce

TAFE NSW

High School Certificate -

Glen Innes High School

School Certificate -

Emmaville Central School

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