PATTANAN INSUWAN
Unit1201 Aspen St Moonee Ponds
Summary
Highly skilled Brand Ambassador with 3 years of expertise in driving sales through creative marketing initiatives. Strengths include communication skills, knowledge of social media and brand influence with potential customers through friendly conversation.
Overview
5
5
years of professional experience
Work History
Attendant
Plaza Premium Lounge
04.2023 - 11.2024
- Boosted brand awareness by implementing targeted marketing strategies and engaging promotional events.
- Generated positive word-of-mouth referrals by consistently providing an exceptional customer experience during promotional events.
- Enhanced customer engagement for increased sales through product demonstrations and personalized interactions.
- Assisted in the development of eye-catching visual merchandising displays to attract customers and drive sales growth.
- Kept facilities clean, neat, and organized to give areas professional and fresh appeal.
- Collaborated with team members to improve overall service quality and guest experience.
- Maintained a clean and safe environment for guests through regular inspection and cleaning tasks.
- Responded to customer requests efficiently and with knowledgeable assistance.
Duty Free Ambassador-senior Officer
King Power Duty Free Shopping
04.2021 - 02.2023
- Utilized data-driven decision-making techniques to inform strategic planning processes and measure progress towards goals.
- Devised and implemented processes and procedures to streamline operations.
- Collected, arranged, and input information into database system.
- Educated staff on organizational mission and goals to help employees achieve success.
Cosmetics and Perfumes Sales Assistant
king Power Duty Free Shopping Mall
04.2020 - 04.2021
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Executed visual merchandising strategies to attract customers and drive sales.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
Education
High School Diploma -
Greenwich College
Melbourne, VIC12-2024
BBA - Accounting
Mae Fah Luang Univerity
Chiang Rai Thailand 01-2020
Skills
- Brand awareness
- Influencer engagement
- Customer service
- Effective communicator
- Customer engagement
- Exceptional communication
- Customer relations
- Public relations
Languages
Chinese (Mandarin)
Professional Working
Thai
Native or Bilingual
English
Native or Bilingual
Timeline
Attendant
Plaza Premium Lounge
04.2023 - 11.2024
Duty Free Ambassador-senior Officer
King Power Duty Free Shopping
04.2021 - 02.2023
Cosmetics and Perfumes Sales Assistant
king Power Duty Free Shopping Mall
04.2020 - 04.2021
High School Diploma -
Greenwich College
BBA - Accounting
Mae Fah Luang Univerity
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