Patti Konrakun
Hamlyn Terrace
Summary
Dedicated and customer-focused professional with experience in retail and hospitality, committed to delivering exceptional service and operational efficiency. Skilled in multitasking, problem-solving, and collaborating in fast-paced environments. Passionate about building strong customer relationships and contributing to a positive team culture and seeking to leverage my communication, teamwork, and organizational skills in a dynamic role with opportunities for growth and development.
Overview
3
3
years of professional experience
Work History
Thai Restaurant
Waiter
02.2022 - Current
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Coles
Retail
06.2022 - 11.2024
- Delivered excellent customer service, assisting customers with inquiries, transactions, and product recommendations to enhance their shopping experience.
- Managed stock replenishment and inventory control, ensuring shelves were fully stocked and displays were well-maintained.
- Provided exceptional customer service at Coles for two years, efficiently handling sales, stock replenishment, and point-of-sale transactions while ensuring a positive shopping experience.
- Built strong relationships with teammates, fostering a positive and collaborative work environment to improve team efficiency.
Silly Sollys
Retail
05.2023 - 04.2024
- Implemented robust category management practices to improve product placement and shelf presence in retail stores.
- Greeted customers entering store and responded promptly to customer needs.
- Restocked and organized merchandise in front lanes.
- Helped customers complete purchases, locate items, and join reward programs.
- Established effective communication channels within the department, promoting teamwork and collaboration.
Hanok Restaurant
Waiter
02.2023 - 08.2023
- Provided exceptional customer service, promoting repeat business from satisfied clients.
- Greeted customers entering store and responded promptly to customer needs.
- Excellent communication skills, both verbal and written.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
Education
Year 11 - Currently Studying Year 12
Lakes Grammar Anglician High School
Warnervale, NSW10-2025
Skills
- I provide excellent customer service, assisting customers and guests with inquiries, transactions, and special requests to ensure a positive experience
- I efficiently multitask in fast-paced environments, balancing order-taking, serving, sales transactions, and stock management while maintaining attention to detail
- I work well in a team, collaborating with colleagues in both retail and hospitality to ensure smooth operations and a supportive work environment
- I adapt quickly to challenges, solving problems on the spot, handling customer concerns professionally, and staying calm under pressure
Languages
English
Full Professional
Thai
Native or Bilingual
Timeline
Silly Sollys
Retail
05.2023 - 04.2024
Hanok Restaurant
Waiter
02.2023 - 08.2023
Coles
Retail
06.2022 - 11.2024
Thai Restaurant
Waiter
02.2022 - Current
Year 11 - Currently Studying Year 12
Lakes Grammar Anglician High School
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