Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.
Hi, I’m
Pattpitcha Kongthaweeboon
Granville,NSW
Summary
Overview
7
years of professional experience
Work History
Sweet Monster
Retail Sales Associate Cashier
11.2023 - Current
Job overview
Red Delicious
Customer Service Cashier
04.2023 - Current
Job overview
- Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
- Streamlined the checkout process for faster service and improved customer experience.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.
Thai Airways
Customer Service Supervisor
03.2018 - 03.2024
Job overview
- Improved customer satisfaction by addressing and resolving escalated issues promptly and professionally.
- Enhanced team productivity through regular coaching, feedback, and performance evaluations.
- Streamlined workflow processes for increased efficiency in handling customer inquiries and complaints.
- Collaborated with other departments to address recurring customer concerns, improving overall service quality.
- Implemented effective scheduling strategies to optimize staff coverage during peak hours and minimize wait times for customers.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
Education
Chiangmai University Chiangmai
Bachelor Of Business from Business Management
03.2008
University Overview
Skills
- Purchase Recommendations
- Customer Support
- Loyalty Program Promotion
- Loss Prevention
- Sales Floor Management
- Customer Relationship Management
- POS Terminal Operation
- Self-motivation
- Customer service excellence
- Product knowledge
- Computer literacy
- Positive attitude
- Team collaboration
- Multitasking abilities
- Resilience under pressure
- Organizational skills
- Quick learner
- Promotions understanding
- Cash handling accuracy
- Time management
- Patience and empathy
Timeline
Retail Sales Associate Cashier
Sweet Monster
11.2023 - Current
Customer Service Cashier
Red Delicious
04.2023 - Current
Customer Service Supervisor
Thai Airways
03.2018 - 03.2024
Chiangmai University
Bachelor Of Business from Business Management
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