Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
1
1
Certification
Work History
SIMS Security Patrol Officer
Serco
01.2021 - Current
Skilled at working independently and collaboratively in a team environment.
Self-motivated, with a strong sense of personal responsibility.
Proven ability to learn quickly and adapt to new situations.
Worked well in a team setting, providing support and guidance.
Managed time efficiently in order to complete all tasks within deadlines.
Demonstrated respect, friendliness and willingness to help wherever needed.
Excellent communication skills, both verbal and written.
Working flexible hours across night, weekend and holiday shifts.
Conducting internal and external patrols of the site
Develop and maintain courteous and effective working relationships.
Identified issues, analyzed information and provided solutions to problems.
Participated in team projects, demonstrating an ability to work collaboratively and effectively.
Cultivated interpersonal skills by building positive relationships with others.
patient / client focussed, demonstrates self-awareness and the effects of behaviour on others, deals with or manages ambiguity and complexity, demonstrates resilience in the delivery of patient services or support in the delivery of services.
Monitoring site activity, identifying irregularities such as equipment or property damage, theft, presence of unauthorised persons or unusual occurrences
General administration duties as required
Security Guard Officer
City Of Stirling
02.2018 - 01.2021
Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Checked and verified photo identification prior to granting facility access.
Reported irregularities such as fire and safety hazards to maintenance.
Liaising with WA Police for joint operations and lockdown procedures
Enforcement of local and state laws
Providing timely resolution to identified issues, ensuring compliance with site requirements
Completing daily activity and incident reports, ensuring all reporting obligations and timeframes are met
Secured personal and company goods against robbery, vandalism, and illegal entry.
Contacted law enforcement in case of unauthorized persons, documents, and materials.
Gathered information, identified, and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
Senior Field Operator
Prosegur
01.2017 - 12.2020
Maintained company equipment assets with regular maintenance, cleaning and repairs.
Checked returned equipment for damages or maintenance needs and returned to storage.
Delivered, assembled and positioned on-site equipment for different jobs.
Complied in full with company and customer health, safety and environmental practices for maximum protection.
Identified emergencies and initiated response procedures for maximum containment and safety.
Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
Maintained strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs.
Event Security Guard
Newport Hotel Group
03.2012 - 02.2018
Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Responded quickly to incidents and assessed active situations for security concerns.
Checked and verified photo identification prior to granting facility access.
Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
Secured premises and personnel by patrolling property and monitoring surveillance equipment.
Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
Interacted assertively but non-confrontationally with personnel and general public.
Responded quickly to emergency situations to assess and deflect issues.
General Manager of Operations
Indoor Kart Hire
01.2014 - 06.2017
Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
Chaired weekly meetings with executive leadership to identify opportunities for improvement, establish milestones, and tailor products to individual markets.
Trained, coached and mentored staff to support smooth adoption of new program.
Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
Developed and maintained relationships with external vendors and suppliers.
Developed systems and procedures to improve operational quality and team efficiency.