Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
29
29
years of professional experience
1
1
Certification
Work History
National Sales Manager
Nak Total Sealing Solutions
06.2023 - Current
Increased sales revenue by implementing innovative marketing strategies and effective sales team management.
Developed and maintained key relationships with clients, leading to an enhanced customer loyalty and increased repeat business.
Implemented data-driven decision-making processes for optimizing sales performance and targeting new opportunities.
Coordinated cross-functional teams for product launches, ensuring timely delivery and market penetration.
Delivered comprehensive sales presentations, showcasing the company''s products and services to secure new business contracts.
Expanded market share by identifying untapped markets and devising tailored strategies to target them effectively.
Collaborated with other departments on various projects such as product development or marketing campaigns to achieve cohesive business goals.
Led contract negotiations with clients, securing favorable terms that contributed to overall company profitability.
Met with customers to give sales presentations, negotiate contracts and promote services.
Managed accounts to retain existing relationships and grow share of business.
Owner
Stanthorpe Freighters
10.2006 - 04.2023
Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
Implemented marketing strategies to increase brand awareness and attract new customers.
Mentored staff members on best practices in customer service and sales techniques, leading to increased performance levels.
Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
Managed day-to-day business operations.
Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
Consulted with customers to assess needs and propose optimal solutions.
Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
Founded and managed Transport business, growing revenue to $1000000 in first year.
Prepared bank deposits and handled business sales, returns and transaction reports.
Managed large budgets, collaborating with other departments to eliminate redundancies.
Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
Put together realistic budgets based upon costs and fees for successfully operating business.
Adhered to regulatory and policy changes and made necessary adjustments to maintain overall success.
Trained new employees on proper protocols and customer service standards.
Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Managed purchasing, sales, marketing and customer account operations efficiently.
Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Owner/Operator Truck Driver
Driver Services
07.1998 - 09.2006
Boosted customer satisfaction by ensuring timely and accurate deliveries, maintaining open communication with clients.
Enhanced operational efficiency by performing routine maintenance checks on the truck and equipment.
Streamlined delivery process by planning optimal routes, considering fuel costs and traffic conditions.
Established strong working relationships with dispatchers, resulting in improved coordination and scheduling.
Reduced downtime due to mechanical issues by quickly identifying problems and coordinating repairs.
Managed financial aspects of business operations including budgeting, expense tracking, invoice processing, and tax filing.
Enhanced fleet performance metrics by consistently meeting deadlines for pick-ups/deliveries without compromising safety standards.
Delivered exceptional customer service by addressing concerns promptly, resolving issues professionally, and fostering positive rapport with clients.
Collaborated with other owner/operators in networking efforts to exchange information, resources, and business opportunities.
Managed day-to-day business operations.
Operated with safety and skill to avoid accidents and delays.
Inspected vehicle and equipment before and after every trip to monitor routine wear and identify larger maintenance issues.
Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
Loaded and unloaded products at warehouses and customer locations using hand trucks, pallet jacks, and forklifts.
Prepared annual budgets with controls to prevent overages.
Transported hazardous materials and oversized shipments without incident.
Obtained necessary permits and licenses to operate various commercial vehicles legally.
Communicated with dispatchers and other office personnel to handle two-way updates and adjust daily schedules.
Completed routine maintenance on truck to keep in working order.
Nursery Hand
Garoyda Nursery
11.1999 - 02.2003
Improved plant growth by implementing optimal watering and fertilization techniques.
Enhanced nursery cleanliness by maintaining a well-organized working environment.
Boosted plant health with proper pruning and trimming methods.
Increased customer satisfaction by providing knowledgeable assistance on plant care and selection.
Supported inventory management through accurate record keeping of plant stock.
Contributed to sales growth by creating visually appealing plant displays for customers.
Strengthened team efficiency by training new employees on nursery procedures and best practices.
Collaborated with other staff members to plan and execute seasonal planting schedules for maximum productivity.
Conducted regular maintenance on tools and equipment, reducing downtime due to malfunctioning machinery.
Assisted landscape designers in selecting suitable plants for projects considering specific site criteria.
Coordinated deliveries efficiently ensuring timely transport of plants to clients without compromising quality.
Unloaded plants and nursery items from delivery trucks.
Water, pruned and groomed plants and trees to maintain health and attractiveness.
Transplanted seedlings and young plants to promote growth and prepare plants for sale or transfer to other locations.
Mixed and sprayed fertilizers, herbicides and insecticides onto shrubs, trees, and grass.
Assisted with operating tractors and forklifts to transport plants and soil and perform grading.
Cultivated soil and added fertilizer, compost, and amendments.
Used effective weed control methods, promoting plant growth.
Managed wide variety of plants, from seedlings to mature specimens, keeping soils and planting beds healthy and conducive for growth.
Transported and loaded harvested items into delivery trucks.
Assembled and maintained greenhouses and other structures to assist with business operations.
Diagnosed and treated pest and disease problems in plants, shrubs and trees.
Driver
Pacific Coast Trucking
01.1995 - 06.1998
Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
Achieved safe driving records by consistently following traffic rules and regulations.
Enhanced vehicle longevity with regular maintenance checks and repairs as needed.
Provided exceptional customer service, addressing concerns and resolving issues promptly.
Demonstrated strong knowledge of geography and local roads for optimal route selection.
Increased productivity by assisting in loading/unloading vehicles when necessary, expediting the delivery process.
Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
Boosted company reputation through excellent driving record free from accidents or violations over an extended period of time.
Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
Followed all relevant traffic laws and safety regulations.
Delivered goods and products to customer on time and in excellent condition.
Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
Coordinated efficient routes to avoid delays and optimize schedules.
Obtained signatures from customers upon delivery of goods.
Cleaned vehicle regularly to maintain professional appearance.
Inspected vehicle before and after trips to identify maintenance needs and handle regular upkeep.
Education
High School Diploma -
St. Joseph's Nudgee College
Boondall, QLD
11.1988
Skills
Recruitment and selection
KPI Tracking
New business acquisition
Performance Improvements
Account Retention
Key Account Management
Presentation Development
Logistics Coordination
Territory Management
Contract Negotiations
Forecasting
Relationship Building
Client Relations
Sales Training
Account Servicing
Business Development
Staff Recruiting
Product Sales
Sales expertise
Sales Presentations
Customer Portfolio Management
Strategic Planning
New Business Development
Operations Management
Sales Reporting
Adaptability and Flexibility
Shipping and Receiving Oversight
Appointment Scheduling
Time Management
Price Schedules
Continuous Improvement
Certification
Hc Licence
High risk work licence
Basic fatigue managenet
Hc Licence
I have had my Hc licence since 2008 on top of being proficient with forklift, palfinger and Hiab cranes