Paul Constable
Queanbeyan ,NSW
Summary
Dynamic leader and sales expert with a proven track record at Canberra Rent the Roo, adept at boosting customer satisfaction and expanding client base through advanced relationship-building and upselling techniques. Specializes in team leadership and customer service excellence, achieving significant revenue growth. Expert in negotiation and interpersonal communication, consistently exceeding sales goals.
Overview
18
18
years of professional experience
Work History
Sales Representative/ Warehouse Manager
Canberra Rent the Roo
01.2010 - Current
- Increased customer happiness through exceptional service delivery.
- Increased potential sales by employing both upselling and cross-selling techniques.
- Increased clientele via cold calling, networking, and fostering connections.
- Achieved greater revenue through targeted identification of promising clients.
Relocation Team Leader
Wridgways Removals
03.2009 - 01.2010
- Monitored progress towards achieving goals.
- Delegated responsibilities tailored to individual strengths and expertise.
- Facilitated resolution of workplace conflicts to promote harmony.
- Cultivated an inclusive team environment fostering respect among all members.
Warehouse Manager
Furniture Direct Warehouse
02.2007 - 03.2009
- Conducted regular inventory audits ensuring accuracy and resolving discrepancies quickly.
- Upheld safety regulations through meticulous warehouse upkeep.
- Promoted a culture of safety through consistent enforcement of industry protocols and internal guidelines.
- Identified and ordered necessary repairs, renovations, replacements.,
Education
Karabar High
Queanbeyan Skills
- Customer service
- Customer relations
- Customer relationship building
- Interpersonal communication skills
- Sales expertise
- Relationship building
- Product and service knowledge
- Sales closing
- Complex Problem-solving
- Product and service sales
- Customer retention
- Client service
- Negotiation tactics
- Upselling and cross selling
- Objection handling
- Relationship selling
- Sales consultation
- Customer needs assessment
- Performance improvement
- Cold calling
- Lead prospecting
- Territory growth
- Prospecting clients
- Territory management
- Closing talents
- Time management
- Value-based selling
- Client engagement
- Post-sales support
- Product or service sales
- Price quote preparation
- Sales demonstration
- Exceeds sales goals
- Territory sales
- Product management and pricing
- Customer retention abilities
- Attention to detail
- Product knowledge
- Team leadership
Timeline
Sales Representative/ Warehouse Manager
Canberra Rent the Roo
01.2010 - Current
Relocation Team Leader
Wridgways Removals
03.2009 - 01.2010
Warehouse Manager
Furniture Direct Warehouse
02.2007 - 03.2009
Karabar High
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