Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Paul Cupitt

Summary

Dynamic professional with extensive experience as a First-Class Correctional Officer at Newcastle Court Escort Security Unit, excelling in stress management and situational awareness. Proven track record in ensuring inmate safety and compliance, while effectively resolving conflicts. Adept at adapting to high-pressure environments, demonstrating accountability and practical problem-solving skills.

Overview

18
18
years of professional experience
1
1
Certification

Work History

First-Class Correctional Officer

Newcastle Court Escort Security Unit
01.2022 - Current

· Provide a service to all Courts of Law by ensuring the prompt attendance of inmates when required to attend court.

· Maintain security, welfare, safety and good order of inmates while on escort from cells to court rooms.

· Escort inmates to court to provide security and prevent escape and ensure the security and supervision of inmates in courts during proceedings.

· Assist in the care and welfare of inmates by assessing the personal status of inmates and identifying special needs raised in court and/or by individual inmates and informing the Officer in Charge immediately of such occurrence.

· Ensuring that inmates returning from court have a correctly completed court result sheet or other necessary documentation.

· Prepare incident reports and submit to Officer in Charge.

· Provide assistance by escorting inmates for medical treatment in an emergency situation in the company of a permanent Correctional Officer.

· Maintain alertness, accuracy and vigilance during lengthy court proceedings and record all court results and recommendations.

Head Boxing Coach

Alpha Training Centre
10.2019 - Current
  • Developed personalized training programs for athletes, enhancing skill levels and performance.
  • Instructed boxing techniques to diverse groups, fostering an inclusive training environment.
  • Monitored athlete progress, providing constructive feedback to improve techniques and strategies.
  • Organized and led sparring sessions, ensuring safety protocols were followed consistently.

Emergency Communications Officer

NSW Police Force
05.2010 - 09.2019
  • Coordinated emergency response efforts, ensuring timely dispatch of police, fire, and medical services.
  • Managed high-pressure communications, maintaining calm and clarity during critical situations.
  • Supported law enforcement officers during high-risk situations by providing vital background data on suspect locations or histories.
  • Collaborated with fellow dispatchers to maintain a cohesive team environment, fostering seamless communication during emergencies.
  • Provided exceptional customer service to callers in crisis, displaying empathy while obtaining necessary information for emergency response teams.
  • Trained new dispatchers on protocols and system usage to enhance operational efficiency.

Meter Reader

Skilltech
08.2007 - 04.2010
  • Collected and recorded meter readings accurately for residential and commercial properties.
  • Communicated with customers regarding service disruptions or billing inquiries effectively.

Education

Certificate III in Correctional Practice
09-2022

High School Diploma -

University of Newcastle
Newcastle, NSW

Skills

  • Clear and concise verbal communication
  • Conflict resolution and de-escalation
  • Adaptability to rapidly changing situations
  • Accountability and compliance with policy
  • High level of physical fitness
  • Practical problem-solving under pressure
  • Knowledge of CSNSW policies, procedures, and legislation
  • Stress management in high-pressure environments
  • Situational awareness and vigilance

Certification

  • Emergency Response Operators Course - February 2025
  • Chemical Munitions Operators Course - February 2025
  • Advanced Escort Procedures - February 2025
  • Baton Recertification - July 2025
  • Glock Transition Course - August 2023

Timeline

First-Class Correctional Officer

Newcastle Court Escort Security Unit
01.2022 - Current

Head Boxing Coach

Alpha Training Centre
10.2019 - Current

Emergency Communications Officer

NSW Police Force
05.2010 - 09.2019

Meter Reader

Skilltech
08.2007 - 04.2010

Certificate III in Correctional Practice

High School Diploma -

University of Newcastle
Paul Cupitt