Paul Davis
KOGARAH,NSW
Summary
Dynamic operations supervisor with extensive experience at The Chrome Factory, excelling in equipment maintenance and employee training. Proven track record in enhancing customer service and implementing quality assurance practices, resulting in improved efficiency and satisfaction. Skilled in staff delegation and problem-solving, fostering a productive and compliant workplace.
Overview
31
31
years of professional experience
1
1
Certification
Work History
Supervisor of Factory Operations
The Chrome Factory
CARINGBAH, NSW
08.2010 - 01.2025
- Delegated tasks to multiple employees while maintaining efficient workplace.
- Conducted training in equipment operations and safety procedures, briefing employees of hazards associated with work.
- Ordered equipment parts and repair services during equipment breakdown to avoid further delays.
- Managed inventory levels and organized storage systems for raw materials and finished products.
- Identified needs of customers promptly and efficiently.
- Enforced company policies, answered coworkers' questions and trained new personnel.
- Sorted and packaged products to prepare for processing or shipment.
- Reviewed invoices from vendors and suppliers for accuracy before authorizing payments.
- Completed day-to-day duties accurately and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Conducted routine maintenance and repairs on mechanical systems and industrial equipment.
- Operated equipment and machinery according to safety guidelines.
- Completed routine maintenance and repair.
Supervisor of Factory Operations
Vulkan Industries
ROCKDALE, NSW
03.1994 - 08.2010
- Recommended solutions related to staffing issues and proposed procedural changes to managers.
- Monitored employee productivity levels to identify areas for improvement or additional resources needed.
- Delegated work to staff, setting priorities and goals.
- Guided employees in handling difficult or complex problems.
- Identified process improvements that could reduce costs or improve service quality and efficiency levels.
- Tracked and replenished inventory to maintain par levels.
- Interpreted and explained work procedures and policies to brief staff.
- Reviewed reports on employee attendance, productivity and effectiveness to evaluate performance.
- Ensured compliance with all applicable laws, regulations and standards.
- Reviewed employees' work to check adherence to quality standards and proper procedures.
- Recruited, interviewed and selected employees to fill vacant roles.
- Resolved customer complaints in a timely manner while maintaining high customer satisfaction ratings.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Resolved customer complaints or answered customers' questions.
- Completed routine maintenance and repair.
- Worked effectively in team environments to make the workplace more productive.
- Operated equipment and machinery according to safety guidelines.
- Conducted routine maintenance and repairs on mechanical systems and industrial equipment.
Education
High School Diploma -
Hurstville Boys High School
Hurstville, NSW11-1987
Skills
- Equipment maintenance
- Safety compliance
- Employee training
- Customer service
- Staff delegation
- Quality assurance
- Problem solving
- Routine maintenance
- Environmental compliance
- Assigning work
Affiliations
- Bike Riding, Listening to music and occasional bush walking.
Accomplishments
- Corporate Partners, Certificate in competitive systems and practices.
- First aid training, basic emergency life support, resuscitation.
- Working safely with cyanide.
Certification
- NSW drivers licence.
- LF high risk forklift licence.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeWork Location
On-SiteImportant To Me
Company CulturePaid sick leaveCareer advancementQuote
Don’t believe everything you think.
Byron Katie
Timeline
Supervisor of Factory Operations
The Chrome Factory
08.2010 - 01.2025
Supervisor of Factory Operations
Vulkan Industries
03.1994 - 08.2010
High School Diploma -
Hurstville Boys High School
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