Summary
Overview
Work History
Education
References
Timeline
Generic

Paul Deguara 26 Male

Mackay,QLD

Summary

I Paul Deguara is an dynamic and adaptable professional with over 10 years of diverse experience across hospitality, retail, education support, community service, and event management. Currently serving as Manager of Functions and Events at Oceans International in Mackay, QLD, with additional leadership responsibilities in high-end restaurant operations. Holds a Bachelor of Criminology and Criminal Justice, combining academic discipline with hands-on leadership and service experience. Proven strengths in time management, problem-solving, and team leadership, with a track record of delivering successful events, shifts, and programs under pressure. Known for bringing energy, reliability, and a solutions-focused approach to every role, consistently achieving positive outcomes for all stakeholders. Eager to apply strong interpersonal skills, operational planning, and ethical decision-making to a leadership role as an Officer in the Australian Defense Force Reserves

Overview

13
13
years of professional experience

Work History

Functions, Events, Front of House Team Leader

Oceans International
06.2024 - Current
  • Lead the planning, coordination, and execution of high-quality events, including corporate functions, weddings, conferences, and community gatherings.
  • Manage and train a diverse team of front-of-house and hospitality staff to ensure smooth service delivery and customer satisfaction.
  • Collaborate with kitchen, bar, and front desk teams to maintain operational flow across the venue, including the on-site restaurant.
  • Oversee event logistics, resource allocation, staff scheduling, and contingency planning to ensure readiness and smooth execution.
  • Resolve client requests, staff concerns, and unexpected issues quickly and professionally, maintaining high service standards under pressure.
  • Maintain strong client relationships, from initial consultation through to post-event feedback, ensuring repeat business and referrals.
  • Implement and monitor workplace safety, hygiene protocols, and compliance with licensing and service standards.
  • Recognised by leadership and peers for reliability, problem-solving ability, and positive team engagement.
  • Deliver consistent, results-driven leadership while balancing the demands of daily operations with long-term planning and event success.
  • Ensuring and held responsible for details, quality and staff of front of house dining service during week days.

Guest Service Officer

McAuley Ministries Limited -Seville Mercy Centre
06.2023 - 06.2024
  • Managed front of house and back operations, including greeting guests, handling inquiries, cleaning, bed and quarters maintenance.
  • Ensured smooth check-in and check-out processes, maintaining high levels of guest satisfaction.
  • Abiding by cleaning and maintenance scheduling to ensure the whole facility is well presentable an clean regularly.
  • Handled guest complaints and resolved issues promptly and effectively, ensuring positive guest experiences.
  • Assisted in planning and executing events, including conferences, retreats, and workshops.
  • Maintained accurate records of guest information, reservations, and transactions.
  • Managed inventory of supplies and equipment, ensuring adequate stock levels at all times.
  • Provided training and guidance to new staff members, fostering a positive and productive work environment.

Groundsman

Queensland Education Department
01.2020 - 07.2023
  • Worked with heavy machinery, power tools and equipment to manage the landscaping needs of a school and its horticulture programs
  • Worked with multiple groundsmen to effectively keep a large area maintained and well-treated
  • Effectively maintain a standard of presentability set out by advisors and leadership on the quality of the school grounds
  • Maintained grounds by trimming, weeding, and general clean-up.
  • Removed weeds, hazards, and debris from common pathways to improve usability.
  • Operated landscaping equipment with focus on safety and machine longevity.
  • Diagnosed problems with equipment and performed regular maintenance for long-term functionality.
  • Maintained routine landscaping schedules to boost lawn health.
  • Identified plant diseases and researched methods for mitigation.

Disability Support Worker

Self Employed
07.2018 - 07.2023
  • Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
  • Drove clients safely to social activities and appointments.
  • Kept detailed daily logs with care actions, patient behaviours, and incidents.
  • Maintained safety with tidy, clean, and hazard-free home environments.
  • Managed own finances and business related details in accordance with NDIS standards and expectations
  • Managed own taxes and schedule juggling three clients and thier families at a time within the work week.

Front End Supervisor

Woolworths
11.2016 - 01.2021
  • Monitored cash drawers in 14 checkout stations to verify adequate cash supply.
  • Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
  • Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
  • Established and optimized schedules to keep coverage and service in line with forecasted demands.
  • Supervised multiple staff members of varying ages and expeirence in deliverying friendly, efficent checkout

Assistant Youth Minister

Net Ministries (Full Time Volunteer)
01.2019 - 04.2020
  • Taught and counseled youth on matters of faith ages 10 to 18.
  • Scheduled and managed teams of youth volunteers.
  • Oversaw youth ministry budget and tracked all expenses.
  • Worked in a team of 10 to effectively carry out goals and objectives
  • Worked with contact people, priests, schools and associates to tailor youth events towards the needs of the young people
  • Worked on talks, speeches and created content to engage , interact and teach young people the message of God
  • Shared valuable life experiences with youth to promote positive self-esteem and improve social skills.
  • Provided spiritual care through visitation, counseling and prayer.

2IC Fruit and Vegetable Manager

IGA Supermarket
11.2012 - 10.2014
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Adapted skills learnt to apply to every department of the store as an adaptive flexible employee

Cadet Corporal

Air Force Cadet RAAF 232 Squadron
02.2012 - 06.2014
  • Developed foundational leadership and teamwork skills through structured military-style training and activities.
  • Participated in fieldcraft exercises, including navigation, survival techniques, and basic bushcraft.
  • Learned principles of discipline, chain of command, and responsibility in a team-based environment.
  • Completed aviation theory modules, including basic aerodynamics, aircraft recognition, and flight safety.
  • Took part in ceremonial duties, including parades and flag protocols, demonstrating precision and respect for military tradition.
  • Gained experience in drill, dress, and bearing, improving attention to detail and personal presentation.
  • Participated in community engagement and volunteer events representing the AAFC.
  • Attended camps and training courses focused on leadership development, time management, and logistical planning.
  • Strengthened resilience, confidence, and adaptability in challenging and unfamiliar environments.
  • Fostered a strong interest in defence service and commitment to values such as integrity, respect, and service.

Education

Bachelor of Criminology - Criminology And Criminal Justice

Griffith University
Brisbane, QLD
08-2024

HLTAID011 – Provide First Aid

First Aid Academy (RTO 40920)
01.2024

High School Diploma -

Saint Michaels College
Gold Coast
11.2016

Certificate II - Sampling And Measurement

Leichhardt Education And Training
Gold Coast, QLD
09.2015

SITSS00071 - Responsible Service of Alcohol (RSA)

Aurora Training
2015

References

  • Hannah Guerin - Current Boss and Owner - Oceans International
  • Affiliations: I have worked for Hannah for the past year and have developed my skills in hospitality and leadership through her guidance .
  • Contact: Mobile Phone: +(61) 0410465692 Email: hannah@oceaninternational.com.au


  • John Shay - Chaplin in the Australian Reserves and Youth Minister in the Catholic Church
  • Affiliations: John Shay has been a mentor and a spiritual leader in my life and my partners life for the last two years.
  • Contact: Mobile Phone: +(61) 0405229781 Email: johnwshay2011@gmail.com


  • Father Stanley Orji - Parish Priest in the Holy Roman Catholic Church
  • Affiliations: I worked and lived with Father for a year in 2021, doing youth ministry and faith formation.
  • Contact: Mobile Phone: +(61) 0469004242 Email: orjis@bne.catholic.net.au



Timeline

Functions, Events, Front of House Team Leader

Oceans International
06.2024 - Current

Guest Service Officer

McAuley Ministries Limited -Seville Mercy Centre
06.2023 - 06.2024

Groundsman

Queensland Education Department
01.2020 - 07.2023

Assistant Youth Minister

Net Ministries (Full Time Volunteer)
01.2019 - 04.2020

Disability Support Worker

Self Employed
07.2018 - 07.2023

Front End Supervisor

Woolworths
11.2016 - 01.2021

2IC Fruit and Vegetable Manager

IGA Supermarket
11.2012 - 10.2014

Cadet Corporal

Air Force Cadet RAAF 232 Squadron
02.2012 - 06.2014

Bachelor of Criminology - Criminology And Criminal Justice

Griffith University

HLTAID011 – Provide First Aid

First Aid Academy (RTO 40920)

High School Diploma -

Saint Michaels College

Certificate II - Sampling And Measurement

Leichhardt Education And Training

SITSS00071 - Responsible Service of Alcohol (RSA)

Aurora Training

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Paul Deguara 26 Male