Summary
Overview
Work History
Education
Skills
Timeline
Generic

Paul Gamble

Bracken Ridge,QLD

Summary

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.

Overview

26
26
years of professional experience

Work History

Gardener

Dunright Mowing
Bracken Ridge QLD 4017, Australia, QLD
09.2020 - 10.2023
  • Collected leaves, weeds and debris from the garden area for disposal or composting purposes.
  • Provided advice on soil management techniques such as fertilization and irrigation schedules.
  • Maintained gardens and grounds of private properties, ensuring proper care of trees, shrubs, flowers, and turf.
  • Ensured that garden maintenance tasks were completed efficiently and safely.
  • Transplanted seedlings into larger pots or containers when needed.
  • Applied weed control treatments as necessary.
  • Weeded beds by hand or with a hoe and rake to remove unwanted plant species from the garden.
  • Performed regular pruning and trimming of hedges, bushes, shrubs, trees and other vegetation.
  • Used power equipment such as mowers, trimmers and blowers to maintain lawns in good condition.
  • Transported plants and trees to and from planting sites.
  • Cleared pathways of overgrowth, debris, and snow to reduce hazards.
  • Cared for grounds by mulching, aerating, and edging around flower beds and walkways.
  • Pruned trees and bushes to improve visibility and shape.
  • Answered customer questions regarding plant growing conditions and proper care.

Restaurant Owner

Pizza Capers Deagon
Deagon, Brisbane, QLD
06.2009 - 07.2014
  • Ensured compliance with all applicable laws, regulations and policies governing restaurants in the area.
  • Evaluated performance of employees regularly through performance reviews, coaching sessions and feedbacks from customers.
  • Collaborated with chefs on new recipes, flavors and presentations for dishes served in the restaurant.
  • Managed cash flow by setting budgets for expenses such as labor cost, food cost, ensuring timely payment of bills and taxes as well as monitoring accounts receivable and payable records .
  • Oversaw daily operations of the restaurant including staff scheduling, budgeting and inventory management.
  • Ensured compliance with local health codes and safety regulations.
  • Served as primary point of contact for customer inquiries or complaints.
  • Trained and supervised kitchen staff in proper food preparation techniques.
  • Maintained up-to-date knowledge of industry trends and best practices.
  • Performed regular inspections of kitchen facilities to ensure cleanliness, safety requirements are met as well as adherence to health codes, regulations set by state, local government agencies .
  • Maintained relationships with suppliers and distributors in order to secure best deals on orders placed .
  • Interviewed potential hires for front-of-house positions such as servers and bartenders .
  • Monitored customer feedback to ensure satisfaction with menu items and services provided.

Area Manager

Pizza Capers
Brisbane, QLD
05.2007 - 06.2009
  • Coordinated with store managers to develop plans for improving operational efficiency.
  • Maintained an up-to-date knowledge of industry trends, legal requirements and competition activities.
  • Organized promotional activities such as special events or discounts campaigns in stores.
  • Ensured that store personnel adhered to company policies related to cash handling, security systems, hygiene standards.
  • Provided guidance on the implementation of new policies and procedures in stores.
  • Investigated customer complaints promptly, identified root causes and implemented corrective actions.
  • Inspected store facilities regularly to ensure compliance with safety regulations and standards.
  • Collaborated with other departments such as Human Resources or Marketing on initiatives related to Area Management duties.
  • Scheduled regular meetings with store teams to discuss objectives, performance metrics and customer feedback.

Office Assistant

Dr Red
Mt Nebo, QLD
03.2006 - 05.2007
  • Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
  • Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
  • Greeted visitors in a professional manner and provided assistance when necessary.
  • Assisted with special projects as needed by researching information on the internet or through other sources.
  • Utilized office equipment such as printers, copiers, and fax machines efficiently.
  • Provided customer service, addressing inquiries and resolving issues promptly.
  • Performed cashier duties such as scanning items, processing payments, and issuing receipts or change due.
  • Informed customers about current promotions and discounts.
  • Attended staff meetings to discuss new products or changes in store policy or procedure.
  • Greeted customers and provided assistance with product selection.
  • Organized stockroom shelves, racks and bins according to store layout and product categories.

Store Manager

Pizza Capers
Camp Hill, QLD
10.2002 - 03.2006
  • Conducted daily store operations, including opening and closing procedures and cash handling.
  • Updated POS system with new products and promotional offers.
  • Established customer service standards and monitored staff compliance.
  • Ensured compliance with safety regulations and company policies.
  • Resolved customer complaints in a timely manner.
  • Maintained accurate records of employee performance reviews.
  • Developed strategies to maximize sales and profitability.
  • Identified opportunities for cost savings through waste reduction initiatives.
  • Created weekly work schedules for store personnel.
  • Recruited, trained and supervised new employees.
  • Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.

Disability Support Worker

Anglicare
Woolloongabba, QLD
06.1998 - 10.2002
  • Assisted clients with daily living activities such as bathing, dressing, and eating.
  • Collaborated with other professionals to develop treatment plans for clients.
  • Provided emotional support to individuals with physical or mental disabilities.
  • Managed challenging behaviors through positive reinforcement techniques.
  • Administered medication according to doctor's orders and monitored side effects.
  • Facilitated communication between nonverbal individuals using sign language or other methods.
  • Helped disabled persons access community resources such as housing options or job training programs.
  • Monitored client progress and reported any changes in behavior or health conditions to supervisor.
  • Participated in team meetings with supervisors, doctors, nurses, therapists.
  • Provided assistance in the home environment including meal preparation and light housekeeping.
  • Maintained records of services provided, client progress, and goals achieved.
  • Assisted in developing self-care skills such as personal hygiene practices.
  • Encouraged independence by teaching skills needed for everyday life.
  • Transported clients to appointments, social events, and other activities as needed.
  • Assisted clients with activities of daily living such as eating, dressing, and grooming.
  • Organized recreational and educational activities for clients according to individual needs.
  • Communicated regularly with families of disabled individuals regarding care plans and updates.
  • Conducted assessments of client abilities and needs to create individualized care plans.

Disability Support Worker

Unicare
Ashgrove, QLD
07.1997 - 05.2002
  • Collaborated with other professionals to develop treatment plans for clients.
  • Provided emotional support to individuals with physical or mental disabilities.
  • Managed challenging behaviors through positive reinforcement techniques.
  • Facilitated communication between nonverbal individuals using sign language or other methods.
  • Helped disabled persons access community resources such as housing options or job training programs.
  • Monitored client progress and reported any changes in behavior or health conditions to supervisor.
  • Participated in team meetings with supervisors, doctors, nurses, therapists.
  • Maintained records of services provided, client progress, and goals achieved.
  • Transported clients to appointments, social events, and other activities as needed.
  • Organized recreational and educational activities for clients according to individual needs.

Education

Certificate 4 - Disability Studies

Workplace Training
Unicare, QLD
06-1996

Advanced Certificate - Massage Therapy & Reflexology

Australian Institute Of Applied Sciences
Brisbane, QLD
09-1993

GED -

St Patricks Colledge
Shorncliffe, QLD
06-1987

Skills

  • Workload Management
  • Inventory Management
  • Gardening Techniques
  • Flexible Schedule
  • Time Management
  • Mowing and Weed Whacking
  • Independent Living Support
  • Personal Care
  • Client Needs Assessment
  • Family Communication
  • Relationship Building
  • Incident Reports
  • Client Education
  • Progress Documentation
  • Individual Support Plans
  • Risk Assessments

Timeline

Gardener

Dunright Mowing
09.2020 - 10.2023

Restaurant Owner

Pizza Capers Deagon
06.2009 - 07.2014

Area Manager

Pizza Capers
05.2007 - 06.2009

Office Assistant

Dr Red
03.2006 - 05.2007

Store Manager

Pizza Capers
10.2002 - 03.2006

Disability Support Worker

Anglicare
06.1998 - 10.2002

Disability Support Worker

Unicare
07.1997 - 05.2002

Certificate 4 - Disability Studies

Workplace Training

Advanced Certificate - Massage Therapy & Reflexology

Australian Institute Of Applied Sciences

GED -

St Patricks Colledge

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Paul Gamble