Knowledgeable, results-driven management professional with extensive experience in profit optimisation and operational efficiency. Skilled in driving strategic initiatives, fostering team collaboration, and adapting to evolving business needs. Demonstrates strong capabilities in financial analysis, business development and leadership, all with a focus on achieving measurable results. Recognised for reliability, flexibility, and unwavering commitment to organisational success and teamwork.
Overview
36
36
years of professional experience
Work History
Profit Centre Manager
CNW Electrical Wholesale
06.2021 - Current
Company Overview: Wholesale Supplier
Opened in 2018, the business was established to increase market share within Sunshine Coast area
Reporting directly to the General Manager
Submit yearly forecasts and market analysis to the CEO
Secure increased sales and profitability through operational and efficiency improvements
Implemented innovative pricing strategies to drive revenue growth and maintain competitive advantage
Establish an increased, sustainable customer base
Achieved a 200% increase in sales within 6 months whilst maintaining margin
Managing a team of 12
Responsible for an inventory of $2 million
Negotiate local supplier LTI's, improved pricing and extended payment terms
Monitor and improve overall business efficiency
Review and analysis of P & L, SoO and meeting KPI's
Improve business performance and profitability through margin improvement and minimising investment costs
Develop and implement sales initiatives and strategies
Oversaw warehouse and logistics for delivery vehicles
Product merchandising, placement and location control
Stocktake procedures and preparation
Customer terms / discount structures
WH&S, Fire and Accident procedures and practices
Profit Centre Manager
MM Electrical & Greentech
Maroochydore, QLD
01.2017 - 03.2021
Company Overview: Wholesale Supplier
Opened in 2018, under the MM brand to establish increased market share by providing an alternative offering to our established Haymans brand
Reporting directly to the Regional General Manager
Prepare and submit a full business plan for the new business, costings, forecasts and market analysis
Secured a suitable 5000m2 site to accommodate a design & construct Showroom & Warehouse facility
Action all stages from concept planning through to the trading, to include building design, showroom and warehouse layout, recruitment, operational processes, product placement, WH&S, logistics
First full trading year sales of $10million, $16million in year 2 and forecast sales of $23million for year 3
Managing a team of 18 staff
Negotiated and implemented an expansion by acquiring an additional 1000m2 warehouse
Responsible for an inventory of $5.5million
Negotiating local supplier LTI's, pricing and terms
Review and analysis of P & L, SoO and KPI's
Improve business performance and profitability through margin improvement and minimising investment costs
Develop and implement sales initiatives and strategies
Produce detailed yearly sales forecasts for presentation to the international board members
Product merchandising, placement and location control
Customer terms / discount structures
WH&S, Fire and Accident procedures and practices
Operations Manager /2IC Manager
Haymans Electrical & Greentech
04.2015 - 12.2017
Company Overview: Wholesale Supplier
An opportunity to implement and manage the expansion of our existing business in Fortitude Valley by aquiring of an additional purpose built 6000m2 facility
Reporting directly to the profit centre Manager
Assist with preparation of a full business expansion plan, to include costings, forecasts, and market analysis, for submission to the CEO
Liaise and consult with Brisbane Airport Corporation and its contractors throughout construction and fit out to ensure operational planning requirements of the offices, Showroom & Warehouse were met
Establish the operational and logistical processes under which the two sites will trade, to include warehouse operations, order picking, receiving, despatch, projects, sales, inventory and admin team processes
Day to Day responsibilities to include supporting and assisting the PCM is all areas of the business
A member of the senior management team, responsible for both the Fortitude Valley and Brisbane Airport locations with a combined staff of 74
Supervised operations staff and kept employees compliant with company policies and procedures.
Responsibility for the Inventory and Warehouse Teams with a stock holding of over $14million
Negotiating local supplier LTI's, pricing and improved payment terms
Review and analysis of P & L, SoO and meeting KPI's
Improve Branch performance and profitability through margin improvement and reduced investment charges
Develop and implement sales initiatives and strategies
Assist the PCM in producing detailed yearly sales forecasts for in person presentation to the international board members
Product merchandising, placement and location control
Stocktake procedures and preparation
Customer terms / discount structures
WH&S, Fire and Accident procedures and practices
Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
Hiring, onboarding and training of new hires to fulfill business requirements.
Developed and implemented strategies to maximize customer satisfaction.
Profit Centre Manager
Haymans Electrical
09.2013 - 03.2015
Company Overview: Wholesale Supplier
Profit Centre Manager in an established business which had seen declining sales through a period of previous instability and changes in management
Reporting directly to the Regional General Manager
Review of the businesses previous trading results and operational processes which resulted in immediate changes to warehouse, showroom, offices, and staff
Reviewed and implement changes to the businesses stock profile by being better aligned with fewer, key suppliers and reducing aged stock
Develop and implement sales initiatives and strategies
Established an increase in sales during my first full year as manager from $1.8million to $5.1million and a further projected increase during my second year to sales of $7.1million
Improved Period 13 returns through improved use of primary suppliers and negotiating local supplier LTI's, pricing and extended payment terms
Review and analysis of P & L, SoO and KPI's
Improve Branch performance and profitability through margin improvement, reduced investment charges and operating expenses
Produce detailed yearly sales forecasts for presentation to the international board members
Customer terms / discount structures
WH&S, Fire and Accident procedures and practices
Branch Manager
Ideal Electrical
11.2010 - 08.2013
Company Overview: Wholesale Supplier
An opportunity to return to my electrical wholesale career by joining Ideal Electrical in 2010
Reporting directly to the Regional Manager
Achieved career progression from project sales, 2IC and Branch Manager within 1 year of joining the business
Achieved the highest ever monthly sales figure for the business of $1.8million
Managing a Team of 7 staff to include recruitment, timesheets, rostering, training and mentoring
Management of Key account customers, attending site or office meetings, development of accounts
Meet Branch targets to include turnover, profit, and inventory
Monitor branch performance through Profit & Loss analysis and KPI's
Develop and implement sales initiatives and strategies
Prepare annual business forecast
Stocktake procedures and preparation
Customer terms / discount structures
Branch OH&S, Fire and Accident procedures and practices
Boat Builder
Maritimo Pty Ltd
02.2008 - 11.2010
Company Overview: Custom and production boat builders
Re-located from the U.K. to Australia
All areas of production boat building
Attained Qualified Boat Builder Certification
Assistant Manager
Edmundson Electrical
10.2001 - 01.2008
Company Overview: Wholesale Supplier
Provide principal customer support in identifying, sourcing, quoting, and supplying electrical products to key account trade customers with a personal yearly target of $6million
Managing national lighting and lamp contract accounts, to include exclusively supplying ASDA Wal-Mart supermarket chain, creating $12 million turnover
Developed strong working relationships with staff, fostering a positive work environment.
Internal and external customer calls, as required
Philips Lighting Academy CPD Certificate of achievement
Researching and advising on product suitability and specification requirements
Office manager to 13 staff, reporting directly to the profit centre manager
Coordinating promotions, event planning for exiting and prospective customers
Branch first aid, fire officer, WH&S officer
Commercial Litigation / Insolvency Paralegal
Hammond Suddards
10.1999 - 10.2001
Company Overview: National law firm
Representation of clients in a fee earning role for a top 20
Continual studying of relevant aspects of law through training and legal updates
Preparing and conducting all legal proceedings to include small claims, affidavits, winding up petition, bankruptcy petition, Judgment enforcement, attending all court hearings
Attending Creditors meeting and liaising with Insolvency practitioners
Attending clients from initial instruction through to case completion whilst maintaining a high level of customer service
All legal work required to include preparation of court documentation, acting on client's instructions and conducting relevant correspondence with client, court and opposition
Preparing for and attending court hearings before District Judges to represent clients requiring ability to handle difficult situations
Facilitated timely and accurate billing by recording billable hours, expenses, and other relevant information for the firm's billing
Commercial Litigation / Insolvency Paralegal
Irwin Mitchell
10.1991 - 09.1999
Company Overview: National law firm
Acting for this top 20 U.K
Acting for clients in commercial litigation and insolvency matters
Attending clients, taking instructions, advising
Corresponding with clients, court and opposition
Conducting all legal proceedings to include small claims, winding up petitions, bankruptcy petitions, Judgment enforcement, attending all court hearings
Attending Creditors meeting and liaising with Insolvency practitioners
Preparing, with attention to detail, all necessary legal documentation from commencement of proceedings through to trial/hearing
Facilitated timely and accurate billing by recording billable hours, expenses, and other relevant information for the firm's billing
Enhanced case efficiency by organising and maintaining legal documents, files, and correspondence.
Attending court hearings before District Judges to represent client or as advocate which requires an ability to handle difficult situations
Maintaining required level of legal knowledge through continual study, legal updates and precedents
Weapons Engineering Technician
H.M. Royal Navy
10.1988 - 10.1991
Company Overview: Armed Forces
Joined the Royal Navy as an electrical technician
Fully maintain, service, test and repair electronic weapons and communications equipment
Undertake basic naval duties to include firefighting, damage control, security