Paul Ignacio
Upper Coomera,QLD
Summary
Outgoing, personable and driven with 15 years of experience in hospitality. Skilled in staff training, beverage knowledge, and effective communication. Committed to driving sales growth and delivering exceptional guest experiences.
Overview
16
16
years of professional experience
Work History
Bar Manager
Burleigh pavilion group
Burleigh heads, QLD
06.2022 - Current
- Oversaw daily bar operations and scheduled staff for busy beachfront venue.
- Developed drink menus and maintained inventory of spirits and supplies.
- Increased revenue by promoting additional products and assisting with beverage menu
- Led multiple training sessions annually on service structure, beers, wine, cocktails, and guest engagement.
Assistant Manager
Merivale
Sydney
01.2016 - 02.2022
- Managed operations across 8 diverse venues in Merivale over 5 years, enhancing guest experiences tailored to each venue's unique style.
- Experienced and multifaceted in different styles of hospitality services
- Facilitated team meetings to align staff on goals and foster collaboration, improving communication and team cohesion.
- Provided guidance and support to junior/senior staff members on daily tasks, projects, and objectives.
- Organised and conducted monthly training programs on hospitality best practices, enhancing staff knowledge and service quality.
Assistant Manager
Pittwater Rsl
Mona vale
01.2011 - 06.2016
Education
WSET LEVEL 1 And 2 in Wines
First Aid
Cert 3 Hospitality
Skills
- beverage knowledge
- hospitality operations
- staff development
- team leadership
- effective communication
- Staff development
- Outgoing personality
Timeline
Bar Manager
Burleigh pavilion group
06.2022 - Current
Assistant Manager
Merivale
01.2016 - 02.2022
Assistant Manager
Pittwater Rsl
01.2011 - 06.2016
WSET LEVEL 1 And 2 in Wines
First Aid
Cert 3 Hospitality