- Team Sports
- Hiking
- Playing Sports
- Watching Movies and TV Shows
- Strategy Games
- Wine Tasting
Paul James
Retail Sales
Bentleigh East,Victoria
Summary
Dynamic sales leader with a proven track record at Hugo Boss, enhancing sales through strategic client engagement and innovative marketing campaigns. Excelled in key account management and sales strategy development, boosting revenue and fostering team growth. Skilled in relationship building and sales coaching, consistently exceeding targets through effective team motivation and customer relationship management.
Professional sales leader equipped for driving growth and enhancing team performance. Strong background in customer relationship
management, strategic planning, and sales analytics. Known for fostering collaborative environments and adapting efficiently to evolving business demands. Skilled in communication, negotiation, and leadership.
Overview
38
38
years of professional experience
Work History
Assistant Manager of Sales
Hugo Boss
08.2023 - 11.2024
- Boosted sales revenue by identifying potential clients and presenting tailored solutions to their needs.
- Supported staff with training, guidance and confident leadership.
- Analyzed market trends and competitor activities, adjusting sales tactics accordingly for maximum success.
- Developed targeted marketing campaigns that generated new leads and contributed to overall sales growth.
- Established strong relationships with key clients, securing repeat business and fostering long-term partnerships.
- Coached employees on upselling products and recommending enhanced services.
- Conducted regular performance reviews with team members, identifying areas for improvement and guiding them towards professional development opportunities.
- Trained new associates in successful sales and performance strategies.
- Completed store opening and closing procedures by counting drawers and managing security.
- Assisted sales team with completing customer transactions and managing issues.
- Demonstrated exemplary customer service by engaging clients on sales floor.
Sales Associate
David Jones
07.2019 - 08.2023
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Helped customers locate products and checked store system for merchandise at other sites.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Solved customer challenges by offering relevant products and services.
Sales Manager
Berkeley Apparel
02.2014 - 07.2019
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Built long-lasting client relationships through excellent customer service and consistent followups.
Education
No Degree - Career And Technical Education
Skills
- Sales presentations
- Key account management
- Sales strategy development
- Target setting
- Sales coaching
- Team building and development
- Client needs assessments
- KPI monitoring
- Teamwork
- Customer service
- Problem-solving
- Multitasking
- Reliability
- Excellent communication
- Team motivation
- Relationship building
- Self motivation
- Product knowledge
- Customer relationship management
- Sales processes
Interests
Timeline
Assistant Manager of Sales - Hugo Boss
08.2023 - 11.2024
Sales Associate - David Jones
07.2019 - 08.2023
Sales Manager - Berkeley Apparel
02.2014 - 07.2019
Moorabbin Technical College - No Degree, Career And Technical Education
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