Paul Jenkins
Summary
Dynamic Postal Supervisor with a proven track record at Rein and Shine Services, enhancing team performance through regular training and critical thinking. Skilled in safety regulations and workload prioritization, I significantly improved customer satisfaction and operational efficiency. Excelled in developing policies for safer environments and mastering postal equipment operation, demonstrating a continuous learning attitude and exceptional leadership.
Overview
16
16
years of professional experience
Work History
Postal Supervisor
Rein and Shine Services
Blackwater, QLD
10.2018 - 10.2024
- Enhanced team performance by conducting regular training sessions and offering constructive feedback.
- Monitored staff productivity, identifying areas for improvement and implementing necessary changes.
- Maintained accurate records of employee attendance, time-off requests, and overtime hours.
- Collaborated with other supervisors to develop new policies for a safer work environment.
- Coordinated with maintenance teams to address equipment issues promptly, minimizing downtime in operations.
- Managed daily workload distribution, ensuring timely mail processing and delivery.
- Increased customer satisfaction by addressing inquiries professionally and providing accurate information on postal services.
- Evaluated employee performance regularly, setting clear expectations and goals for continuous improvement.
Fire Suppression Technician
Chubb Fire and Safety
Blackwater, QLD
09.2010 - 10.2018
- Participated in ongoing training initiatives to stay current on industry advancements and best practices.
- Assisted in the design of customized fire suppression solutions for unique client needs.
- Ensured adherence to local, state, and federal regulations while performing all installation tasks and repairs of fire suppression equipment.
- Collaborated with team members to complete large-scale installations in a timely manner.
- Provided exceptional customer service, addressing client concerns and questions about fire suppression systems.
- Completed complex troubleshooting tasks, identifying the root cause of malfunctions in fire suppression systems.
Commercial Cleaner
Family Contract
Blackwater, QLD
07.2008 - 09.2010
- Cleaned building floors by sweeping, mopping, and scrubbing floors.
- Disinfected restrooms, kitchens and other common areas to remove bacteria and maintain hygiene standards.
- Handled equipment, chemicals, and materials properly and with caution.
- Maintained clean, neat, and professional entrances.
- Organized and used industrial cleaning products following strict safety procedures.
- Improved building cleanliness with continuous sanitizing of high-touch areas.
- Improved overall cleanliness of facilities by diligently adhering to established sanitation standards and protocols.
- Washed windows, walls and ceiling fixtures to remove molds and dusts.
- Used steam cleaners and vacuum cleaners to clean floors and carpets.
- Adhered to company policies for appearance, thoroughness, and facility security.
- Completed challenging assignments within tight deadlines, ensuring minimal disruption to clients'' operations during special projects.
- Supported waste management efforts by correctly segregating and disposing of trash and recycling materials.
Skills
- Safety regulations compliance
- Critical thinking abilities
- Employee Training and Development
- Deadline Oriented Approach
- Workload prioritization
- Continuous Learning Attitude
- Physical Stamina and Endurance
- Conflict resolution techniques
- Emergency Response Preparedness
- Postal Equipment Operation
- Environmental Sustainability Practices
- Stress management techniques
- Delivery Route Planning
Timeline
Postal Supervisor
Rein and Shine Services
10.2018 - 10.2024
Fire Suppression Technician
Chubb Fire and Safety
09.2010 - 10.2018
Commercial Cleaner
Family Contract
07.2008 - 09.2010