Paul Kim

• Delivering small to large corporate events, including conferences, monthly events, and meetings

• Delegate registrations, venue sourcing, contracting and rooming allocations, supplier sourcing and contracting, Food & Beverage/catering selection.

• Developing and maintaining relationships with key clients and suppliers

• Negotiating supplier contracts and relationships

• Hosting and supporting key talent for various events

• Upholding the Agency’s standards in every event delivered

• Onsite event management

• Responsible for the supervision and coordination of all aspects of events, while maintaining RNA's 5 star service standards.

• Effectively communicate with key internal and external stakeholders to coordinate the setup/pack down of events.

• Liaise with Event/ Exhibition Planning and Food and Beverage Manager regarding special requirements, V.I.P's events etc.

• To check the event spaces for cleanliness and readiness before guest arrivals, table layout and stipulated specific requirements

• To ensure that all staff are correctly and smartly dressed at all times and to ensure that the service of food and drink is courteous and professional.

• Train and develop team members, providing ongoing coaching and feedback to enhance their skills and performance.

• To coordinate the development of new policies, procedures and manuals

• Assist with ordering/hiring equipment, monthly stock-take, floor plans and general administration tasks.

• Handle airfreight reservations and bookings in a timely and efficient manner.

• Liaising with major airlines, freight forwarders, customers and suppliers to coordinate smooth export shipments.

• Managing, compiling, and processing all export documentation to meet regulations.

• Provide excellent customer service to clients, addressing their inquiries and concerns promptly and professionally.

• Communicating with internal and external freight forwarders to ensure cargo is presented to the Airport terminal on time.

• Liaising with internal departments to solve supplier enquiries and any billing issues which may arise.

• Monitor shipment status and provide updates to clients as needed.

• Assisting in liaising with ground handlers to ensure clear loading instructions are provided for each flight respectively.

• Assist in resolving any issues or delays in the export process.

• Support to managers for other Operational duties, as needed

• Handle airfreight reservations and bookings in a timely and efficient manner.

• Liaising with major airlines, freight forwarders, customers and suppliers to coordinate smooth export shipments.

• Assist in resolving any issues or delays in the export process.

• Support to managers for other Operational duties, as needed

• Leading shift huddles, ensuring the team is briefed on VIP guests, bookings and events

• Assisting the management team in training for Event Operations

• Managing functions and rooms as directed by the Event Operations Manager

• Liaise with event organisers, taking care of the requirements on the day

• Directed and managed banquet functions for 200-person event.

• Oversaw accurate billing processes for each event, ensuring prompt payment collection from clients.

• Enhanced guest satisfaction by efficiently managing banquet events and ensuring proper setup.