Summary
Overview
Work History
Education
Skills
Riding Bikes , Paddling Surf Skis ,Hiking
Timeline
Generic

Paul Lambden

Geelong,Vic

Summary

Adept at driving operational success and client satisfaction, I leveraged my expertise in project management and customer relations at Spence Constructions and my own business. Skilled in negotiating and relationship building, I enhanced business processes and achieved financial growth, ensuring projects met stringent deadlines without compromising on quality.

Overview

16
16
years of professional experience

Work History

Owner Commercial Bin / Rubbish Removal

Own Business
03.2013 - 03.2024
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Implemented marketing strategies to increase brand awareness and attract new customers.
  • Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
  • Established foundational processes for business operations.
  • Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
  • Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
  • Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Interacted well with customers to build connections and nurture relationships.

Project Manager

Spence Constructions
01.2008 - 03.2013
  • Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
  • Planned, designed, and scheduled phases for large projects.
  • Met project deadlines without sacrificing build quality or workplace safety.
  • Established effective communication among team members for enhanced collaboration and successful project completion.

Education

High School Diploma -

Bell Park Technical College
Geelong
11.1982

Skills

Customer Relations

Small business operations

Relationship Building

Verbal and written communication

Client Service

Project Management

Operations Management

Business Management

Business Planning

Project estimating

Staff Management

Team Oversight

Consulting

Negotiation

Administrative Oversight

Bidding processes

Contract Management

Cost Reduction

Regulatory Compliance

Labor Relations

Investor Relations

Delegating Work

Hiring and Onboarding

Staff Scheduling

Delegation

Logistics

Riding Bikes , Paddling Surf Skis ,Hiking

In my spare time enjoy mountain bike riding , surf ski paddling , and hiking adventures .

Timeline

Owner Commercial Bin / Rubbish Removal

Own Business
03.2013 - 03.2024

Project Manager

Spence Constructions
01.2008 - 03.2013

High School Diploma -

Bell Park Technical College

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Paul Lambden