- Enjoying the art of baking and pastry-making, experimenting with recipes
- Offering time and support to shelters for the homeless, women, and animals
- Getting involved in local advocacy groups to promote positive change in the community
Paul Larsen
Bayview Heights,Australia
Summary
Results-driven Operations Manager with expertise in warehouse and transportation management, fleet management, and route optimization. Proven track record of cost reduction and shipping operations efficiency. Possesses strong problem-solving and organizational skills, as well as excellent communication and teamwork abilities. Proficient in technology use and documentation & recordkeeping.
disability
Patient support
Compassionate [Job Title] possesses gentle touch and caring attitude centered on treating people with dignity and respect. Expertise in [Area of expertise]. Collaborative team player with strong clinical and interpersonal skills. Available [Number] hours per week, weekends, and evenings.
Overview
2025
2025
years of professional experience
1
1
Certification
Work History
Personal-support-worker
Support Worker
I Provided Care to People With Disabilities
03.2019 - Current
- Implemented individualized care plans to meet specific needs of clients.
- Delivered personal care services, promoting dignity and respect for individuals.
- Coordinated transportation and errands to support client independence and mobility.
- Provided companionship and emotional support by engaging in meaningful conversations and activities.
- Enhanced client well-being by providing comprehensive support and resources tailored to individual needs.
- Provided crisis intervention support when needed, deescalating situations while prioritizing the safety of all involved parties.
- Implemented creative problem-solving techniques for resolving conflicts or challenges faced by clients in their daily lives.
- Organized recreational activities that fostered positive social interactions and improved overall client satisfaction.
- Maintained professional development through ongoing training courses, staying current on best practices in the field of community support work.
- Strengthened family dynamics by facilitating open communication channels between clients and their loved ones during difficult times.
- Delivered consistent follow-up care to monitor progress towards goals, adjusting support strategies as necessary based on ongoing evaluation results.
- Connected clients with appropriate community resources, effectively navigating complex systems on their behalf.
- Advocated for client rights, ensuring equitable access to necessary services and resources across diverse populations.
- Provided emotional support to affected residents and victims and assisted in developing long-term recovery plans and goals.
- Developed personalized care plans, addressing each client''s unique needs and goals for improved quality of life.
- Conducted home visits to assess living conditions and identify potential barriers to client success, recommending modifications as needed for enhanced safety and accessibility.
- Conducted thorough assessments to identify areas of need, devising targeted interventions for maximum impact.
- Facilitated group sessions focused on skill-building activities, promoting social engagement and personal growth among participants.
- Maintained accurate case records to track progress, sharing relevant updates with supervisory staff and stakeholders as needed.
- Collaborated with multidisciplinary teams to ensure seamless delivery of community support services and optimal client outcomes.
- Promoted mental health awareness within the community through educational workshops and presentations at local events.
- Offered compassionate care during transitional periods such as housing changes or medical emergencies, providing stability amid uncertainty.
- Enhanced team collaboration and service coordination by participating in regular multidisciplinary team meetings.
- Contributed to continuous improvement of support services by participating in training and professional development opportunities.
- Collaborated with healthcare professionals to develop comprehensive care plans that address both mental and physical health needs.
- Advocated for clients' needs with other service providers, securing additional support and interventions when necessary.
- Facilitated access to community resources for clients, improving their quality of life and independence.
- Enhanced community well-being by organizing and facilitating weekly support groups for diverse populations.
- Streamlined client intake process to ensure timely access to services and resources.
- Fostered safe and inclusive environment for group discussions, enabling participants to share experiences and strategies for coping.
- Increased community awareness on mental health issues by leading informative workshops and presentations.
- Improved service delivery efficiency by contributing to development of internal policies and procedures.
- Enhanced client life skills through development and implementation of educational programs and activities.
- Monitored and reported on client progress, adjusting support plans to meet evolving needs.
- Improved client self-sufficiency with personalized case management and resource coordination.
- Supported clients in crisis situations by providing immediate interventions and coordinating with emergency services.
- Strengthened community ties and support networks by initiating partnerships with local organizations and service providers.
- Maintained detailed and confidential client records, ensuring compliance with privacy regulations and organizational policies.
- Conducted outreach to identify and engage with individuals in need of support services but unaware of available resources.
- Conducted comprehensive needs assessments to tailor support services for individual client requirements.
- Developed and maintained strong, supportive relationships with clients to promote mental health and emotional well-being.
- Facilitated group activities that promoted social interaction and skill development among clients.
- Encouraged community integration and socialization for clients by organizing group outings and social events.
- Coordinated with different service providers to meet clients' individual needs.
- Supported clients through development of new life skills, obtaining resources and transitioning back to society.
- Helped clients navigate social services system and access needed resources.
- Kept case files updated, accurate and aligned with requirements.
- Intervened in crisis situations to obtain support for clients and reduce escalation or recurrence risks.
- Tracked service activities and outcomes against outlined plans and goals.
- Took active role in patient and family planning process, detailing instructions, and responding appropriately and effectively to questions and concerns.
- Led group discussions and activities to meet different community needs.
- Managed cases of [Type] clients receiving social or community service support.
- Maintained internal database of service workers, participants, activities and other relevant details.
Truck driver/ bread deliver
Smithfield distributors pty
03.2021 - 12.2024
- Demonstrated ability to work independently without supervision for extended periods of time
- Provided excellent customer service when delivering goods in a courteous manner
- Completed pre-trip inspections in accordance with Department of Transportation regulations
- Demonstrated safe driving and maintained impeccable driving record
- Ensured timely delivery of goods by following designated routes and adhering to scheduled arrival times
Truck driver / bread vendor
K&h distributors
04.2020 - 05.2021
- Maintained cleanliness of the cab area by removing debris after each trip
- Adapted quickly to changing road conditions in order to reach destinations safely
Operations Manager
Arsenal facility's
01.2014 - 01.2020
- Resolved customer issues quickly and professionally while maintaining high customer satisfaction ratings
- Managed the daily operations of multiple departments to maximize efficiency
- Developed talented team, participating in hiring, coaching, and performance management processes
- Managed the operations of a large team, overseeing daily activities and long-term projects
- Provided employees with guidance in handling difficult problems or in resolving escalated complaints or disputes
Education
Certification in Hospitality Management - Hotel and catering control
The Redland Community College
Redlands, QLD11.1989
High School Diploma -
Shailer park state high school
Logan, QLD11.1987
Skills
- Package handling
- Vehicle loading
- Parcel delivery
- Mail sorting
- Scan parcels
- Customer service
- Teamwork
- Team collaboration
- Relationship building
- Team building
- Route planning
- Route deliveries
- Delivery records
- Serve customers
- Address verification
- Collect packages
- Patient care
- Compassionate care
- Recreational activities
- Client relationship management
- Medication organization
- Transportation services
- Community integration
- Daily living support
- Verbal and written communication
- Client advocacy
- Behavior management
- Mental health support
- Interpersonal communication
- Crisis intervention
- Life skills training
- Emergency preparedness
- Health monitoring
- Disability support
- Personal safety awareness
- Disability care
- Household organization
- Elderly care
- First aid and safety
- Multitasking and organization
- Time management
- Respectful and compassionate
- Verbal and written communication skills
- Daily living assistance
- Strong ethics
- Problem-solving
- Behavioral management
- Documentation
- Housekeeping
- Flexible schedule and availability
- Incident reporting
- Flexible schedule
- Special needs care
Certification
Hr truck license
Extra-Curricular Activities
Certificate I AND II in business Forklift truck operations General safety induction construction industry First aid certificate
Awards
QLD fire service
Best worker of the month
I got rewarded best worker of the one because of my work commitments, turning up on timely manner and communications skill I have with the team. Also my experiences in dealing with clients and following the policies of the company I worked for.
Interests
Accomplishments
- Supervised team of 4 staffs members.
- Collaborated with team of 4 in the development of mission goals .
- Achieved work task through effective plans and helping team with jobs requirements .
- Resolved product issue through consumer testing.
- Documented and resolved issues within the company and well communications .
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Truck driver/ bread deliver
Smithfield distributors pty
03.2021 - 12.2024
Truck driver / bread vendor
K&h distributors
04.2020 - 05.2021
Support Worker
I Provided Care to People With Disabilities
03.2019 - Current
Operations Manager
Arsenal facility's
01.2014 - 01.2020
High School Diploma -
Shailer park state high school
Personal-support-worker
Certification in Hospitality Management - Hotel and catering control
The Redland Community College
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