PAUL MANSOUR

Highly efficient, resourceful and goal-oriented management professional with extensive experience in key account management, business development and state and regional sales operations.

Recognised as motivational leader with hands-on experience in management of sales within the Hair & Beauty industry, effectively handling sales, logistics, and key account management within designated timeframes. A strategic thinker with recognised ability to handle various organisational functions and lead productive teams in exceeding company goals.

Exhibited ability to develop and build strong relationships with stakeholders from all levels, including clients and suppliers through utilising first-rate people skills. Adept at enhancing productivity and improving customer service experience by utilising superior communication, presentation and negotiation skills to increase company profitability.

MS OFFICE SUITE

Word, Excel, PowerPoint, Outlook

REPORTING

Power BI, COGNOS, Cube Data Analysis

CRM PROGRAMS

Salesforce, Complexica, Pepperi

SOLID EXPERIENCE IN SALES & KEY ACCOUNT MANAGEMENT

Offering sound knowledge and substantial experience in key account management, business development and other sales-focused roles. Developed expertise with the following aspects:

▪ Developing and managing a portfolio of Key Accounts

▪ Achieving monthly sales targets by identifying and developing new customers

▪ Customer Service; ensured high levels of customer satisfaction as well as up-sell potential within existing customers to maximize profits

▪ Coordinating pre-sales and post-sales follow up

▪ Achieving and exceeding weekly and monthly KPIs

▪ Key Accounts Analysis

▪ Monitoring market trends and providing regular competitor feedback

BUSINESS DEVELOPMENT

Leveraged sharp detail attention to detail, strong business acumen and effectual analytical skills to identify risks, and develop plans to support business growth. Plays a leading role in implementing and supporting change management initiatives and sales strategies. Quickly adapts with evolving demands, leveraging industryintelligence and ability to formulate and implement strategies to drive business and finance initiatives, and to consistently meet and exceed KPIs and other organisational goals.

LEADERSHIP & TEAM ENGAGEMENT

Recognised as a strategic leader with proven ability in managing teams to effectively implement plans and deliver project outcomes in congruence with the organisation's vision and goals. Expert at managing and prioritising tasks, ensuring daily tasks are attended to and in line with company goals and expectations.

ORGANISATIONAL SKILLS

Developed outstanding organisational and time management skills with demonstrable expertise in strategic planning, client relationship development and operations management. Offering expertise in analysing and synthesising experience, observations and information to evaluate options and identify patterns and future possibilities.

RELATIONSHIP DEVELOPMENT

Proven success in establishing and maintaining a loyal customer base, with superb ability in identifying and pursuing business partnership and relationships with prospective clients that enables new opportunities for business and revenue growth.

COMMUNICATION & LIAISON

First-rate communication, liaison and negotiation skills; highly capable of building and maintaining relationships with customers, colleagues, management and other stakeholders.

PROBLEM SOLVING & ANALYSIS

Recognised as a logical and analytical thinker; exhibited ability toanticipate obstacles and utilise appropriate strategies, approaches and procedures to keep projects and operational processes on target, to specification and to a high standard of quality.

STRONG WORK ETHIC, PROFESSIONALISM & INTEGRITY

Articulated a common vision and provided others with a sense of direction; exhibited competency in maintaining key accounts and negotiating deals strictly within policy guidelines, reflecting a strong work ethic and commitment to meet organisational goals and objectives.