- Spending time with Family & Friends
- Camping/Fishing
- Music
- Travel
- Gym & other physical activities
Paul Martino
Mornington
Summary
Accomplished New Vehicle Sales Manager with a proven track record of leading high-performing teams to exceed sales targets, grow market share, and maximise dealership profitability. Skilled in strategic sales planning, inventory management, and fostering a positive team culture that drives results. Recognised for building strong OEM, finance partner, and customer relationships while ensuring compliance and delivering exceptional customer experiences. Career objective is to continue developing high-performing sales operations and contribute to the long-term growth and success of a progressive dealership group through effective leadership and innovative sales strategies.
Overview
17
17
years of professional experience
Work History
New Vehicle Sales Manager
Penfold Motors (Doncaster Hyundai)
02.2023 - Current
- Led and motivated a high-performing sales team, consistently achieving and surpassing dealership targets.
- Developed and implemented sales strategies to drive growth in new vehicle sales.
- Collaborated with the Dealer Principal and senior management on forecasting, budgeting, and inventory control.
- Ensured showroom presentation and customer experience standards aligned with manufacturer and dealership expectations.
- Managed stock allocation, ordering, and vehicle pipeline to optimise turnover and availability.
- Built and maintained strong relationships with manufacturers.
- Oversaw accurate deal processing.
- Developed targeted promotional campaigns and supported dealership marketing initiatives to generate showroom traffic.
- Resolved escalated customer issues effectively to maintain satisfaction and protect dealership reputation.
- Recognised and rewarded staff achievements, fostering a positive and competitive team culture.
New Vehicle Sales Manager
Penfold Motors (Doncaster Volkswagen)
09.2017 - 02.2023
- Led and motivated a high-performing sales team, consistently achieving and surpassing dealership targets.
- Developed and implemented sales strategies to drive growth in new vehicle sales.
- Collaborated with the Dealer Principal and senior management on forecasting, budgeting, and inventory control.
- Ensured showroom presentation and customer experience standards aligned with manufacturer and dealership expectations.
- Managed stock allocation, ordering, and vehicle pipeline to optimise turnover and availability.
- Built and maintained strong relationships with manufacturers.
- Oversaw accurate deal processing.
- Developed targeted promotional campaigns and supported dealership marketing initiatives to generate showroom traffic.
- Resolved escalated customer issues effectively to maintain satisfaction and protect dealership reputation.
- Recognised and rewarded staff achievements, fostering a positive and competitive team culture.
Sales Executive
Penfold Motors (Holden Burwood)
10.2014 - 07.2017
- Consistently exceeded monthly and quarterly sales targets, ranking among top performers in the dealership.
- Built and maintained strong client relationships, driving repeat business and customer loyalty.
- Delivered tailored vehicle presentations highlighting features, benefits, and value propositions.
- Negotiated pricing, trade-ins, and finance options to achieve win–win outcomes for both customer and dealership.
- Guided customers through the full sales process, from initial enquiry to final delivery.
- Maintained up-to-date knowledge of product features, competitor offerings, and market trends.
- Delivered exceptional after-sales service, following up with clients to ensure satisfaction and secure referrals.
- Contributed to team success by mentoring junior staff and sharing best practices.
Sales Executive
Waverley Toyota
06.2011 - 09.2014
- Consistently exceeded monthly and quarterly sales targets, ranking among top performers in the dealership.
- Built and maintained strong client relationships, driving repeat business and customer loyalty.
- Delivered tailored vehicle presentations highlighting features, benefits, and value propositions.
- Negotiated pricing, trade-ins, and finance options to achieve win–win outcomes for both customer and dealership.
- Guided customers through the full sales process, from initial enquiry to final delivery.
- Maintained up-to-date knowledge of product features, competitor offerings, and market trends.
- Upsold finance, insurance, warranty, and accessory packages, increasing dealership profitability.
- Contributed to team success by mentoring junior staff and sharing best practices.
Sales Representative
Aegis Pty Ltd
05.2008 - 03.2011
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
- Cultivated deep understanding of product features to answer questions and overcome objections.
Skills
- Proven ability to achieve and exceed individual and team sales targets
- Strong customer relationship management (CRM) and repeat/referral business generation
- Advanced negotiation, closing techniques, and objection handling
- In-depth product knowledge and vehicle feature demonstrations
- Finance, insurance, and warranty upselling to maximise profitability
- Team leadership, coaching, and mentoring to drive performance
- Creating and maintaining a positive, motivated, and high-performing team culture
- Recruitment, training, and development of sales staff
- Strategic sales planning, forecasting, and KPI analysis
- Inventory management, stock allocation, and pipeline control
- Strong OEM, fleet, and finance partner relationship management
- Marketing campaign support and showroom promotional events
- Compliance oversight and accurate deal documentation
- Conflict resolution and customer satisfaction management
Interests
Timeline
New Vehicle Sales Manager
Penfold Motors (Doncaster Hyundai)
02.2023 - Current
New Vehicle Sales Manager
Penfold Motors (Doncaster Volkswagen)
09.2017 - 02.2023
Sales Executive
Penfold Motors (Holden Burwood)
10.2014 - 07.2017
Sales Executive
Waverley Toyota
06.2011 - 09.2014
Sales Representative
Aegis Pty Ltd
05.2008 - 03.2011