Paul McIntosh
South Yarra,VIC
Summary
I have more than 10 years of ICU experience. In this time I have worked in many capacities with the ICU. I have completed multiple associate nurse unit manager rotations, stepped into the role as the ICU liaison and achieved status as a clinical nurse specialist. I branched into the a more operational role as hospital nurse coordinator for approximately 9 years and currently function in this capacity. Recently I have left the intensive care unit and now serve as a care coordinator in the community for the chronically ill patients with complex care issues. I found that these roles enable me to see the patient’s journey from a more wholistic view point and ensuring that gaps are bridged to ensure the optimal outcomes for those in my care. Although I’ve left the acute clinical setting I am eager to re-enter this area as it is truly a passion of mine.
Overview
13
13
years of professional experience
Work History
Care Coordinator
Monash Health
67 Power Road Doveton 3177
06.2023 - Current
- Used company software and databases to maintain records of services performed and patient conditions.
- Managed patient caseloads effectively, ensuring timely follow-up and appropriate interventions.
- Developed strong relationships with community partners, facilitating referrals and collaboration on behalf of patients.
- Conducted regular evaluations of care plan effectiveness, making necessary adjustments based on feedback from patients and providers.
Hospital Nurse Coordinator
Monash Health
135 David Street Dandenong 3175
10.2015 - Current
- Improved patient outcomes by providing high-quality nursing care and closely monitoring vital signs.
- Promoted a positive work culture within the nursing team by demonstrating strong leadership qualities and effective conflict resolution skills.
- Provided emotional support and encouragement to patients and their families during difficult times, fostering a sense of trust and comfort within the hospital environment.
- Managed critical incidents calmly under pressure while coordinating rapid response teams to provide immediate assistance when required.
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
- Investigated and resolved issues affecting hospital operations and patient care.
- Gathered and organized materials to support operations.
- Enhanced customer satisfaction by responding promptly to inquiries and addressing concerns professionally.
Intensive Care Unit Clinical Nurse
Monash Health
135 David Street, Dandenong 3175
01.2011 - 06.2023
- Enhanced patient care by implementing evidence-based nursing practices and protocols in the ICU setting.
- Educated patients and families about complex medical conditions, treatment options, and self-care strategies to promote informed decisionmaking.
- Maintained a high standard of infection control within the ICU, adhering to strict hygiene practices and protocols at all times.
- Promoted teamwork among staff by leading collaborative initiatives aimed at improving overall unit efficiency.
Education
Bachelor Of Science In Nursing - Undergraduate
Deakin University
Melbourne, VICPost Graduate Certificate - Intensive Care Nursing
Deakin University
Melbourne, VICMasters Of Advanced Clinical Nursing - Intensive Care Nursing
Monash University
Melbourne, VIC11.2020
Skills
- Multidisciplinary team collaboration
- Progress Monitoring
- Documentation
- Scheduling
- Strategic Planning
- Care Planning
- Goal Setting
- Patient Education
- Decision-Making
Timeline
Care Coordinator
Monash Health
06.2023 - Current
Hospital Nurse Coordinator
Monash Health
10.2015 - Current
Intensive Care Unit Clinical Nurse
Monash Health
01.2011 - 06.2023
Bachelor Of Science In Nursing - Undergraduate
Deakin University
Post Graduate Certificate - Intensive Care Nursing
Deakin University
Masters Of Advanced Clinical Nursing - Intensive Care Nursing
Monash University