PAUL MELVILLE
East Fremantle,WA
Summary
- Experience with and passion for spreading the joy of bicycles
- Communication skills - patient, active listener and able to effectively operate in person, on the phone and via email
- Organisational skills developed from university deadlines to running own business and working in others businesses
- Team player keen to collaborate and not afraid to ask questions / take advice
- Tech skills are good and can be adapted to new software - have used Google Sheets and MS programs in the past
Overview
13
13
years of professional experience
Work History
Bike Shop Employee
BikeDr
03.2021 - 03.2024
- Responded promptly to customer complaints or concerns, resolving issues in a professional manner and minimizing negative impact on overall satisfaction levels.
- Developed and maintained courteous and effective working relationships.
Mentor, At-Risk Youth
Dismantle
03.2021 - 03.2024
- Developed and implemented strategies to enhance quality of social services.
- Facilitated collaboration between mentors, mentees, teachers, and parents to ensure a cohesive support network for each individual.
- Provided support to social service clients in navigating available resources.
- Participated in meetings with stakeholders to discuss program objectives and strategies.
Cycling Instructor
People On Bicycles
09.2020 - 04.2021
- Improved student retention rates through engaging activities that kept participants motivated throughout the course.
- Engaged with a variety of folks from elderly people in community centres to young children in schools
- Expanded students' cycling knowledge through interactive workshops on bike maintenance and repair.
- Motivated participants through one-on-one instruction and positive feedback.
Home Renovator
Self-employed
11.2015 - 02.2020
- Developed and maintained courteous and effective working relationships.
- Communicated regularly with clients to discuss progress and address any concerns.
Electrician
Essential Cabling
11.2010 - 02.2012
- Collaborated with cross-functional teams to complete complex projects within deadlines.
- Managed multiple projects simultaneously while maintaining high levels of quality control throughout each project's lifecycle.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Education
Bachelor of Arts - Sustainable Development / Politics + Int'l Studies
Murdoch University
Perth, WA05.2015
Aquinas College
Salter Point, WA12.2004
Personal Information
Date of Birth: 16/3/87
Community Bicycle Workshop
I set up and now help to run a free weekly community workshop sharing skills around bicycle repairs and community building as well as a healthy dash of drinking tea + coffee and talking about life on two wheels. @bike_budz_workshop is the instagram account and we're on Facebook as well.
Timeline
Bike Shop Employee
BikeDr
03.2021 - 03.2024
Mentor, At-Risk Youth
Dismantle
03.2021 - 03.2024
Cycling Instructor
People On Bicycles
09.2020 - 04.2021
Home Renovator
Self-employed
11.2015 - 02.2020
Electrician
Essential Cabling
11.2010 - 02.2012
Bachelor of Arts - Sustainable Development / Politics + Int'l Studies
Murdoch University
Aquinas College
Similar Profiles
Luke GoldenLuke Golden
Business Manager at BikeDr. Cycle ServicesBusiness Manager at BikeDr. Cycle Services
BROOKE ROBINSONBROOKE ROBINSON
Customer Service Assistant at MBL Food and PackagingCustomer Service Assistant at MBL Food and Packaging
Linda PhillipsLinda Phillips
VET/Workplace Learning Support Officer at Education Department/Shenton CollegeVET/Workplace Learning Support Officer at Education Department/Shenton College
Stella CuthbertStella Cuthbert
Babysitter at DR SvenToddBabysitter at DR SvenTodd
Matias AguirreMatias Aguirre
Front of House Employee at Tuka BarFront of House Employee at Tuka Bar