Paul Mitchell

I am a Participant focused Day Program Manager and detail-oriented Compliance Officer dedicated to improving policies and procedures in all NDIS Provider areas and the NDIS Quality and Safeguards requirements. I am hardworking and driven with a Participant and quality-focused and proactive approach. I possess over 20 years of experience in the Disability Service Sector with experience working with participants and families from CALD backgrounds. I have extensive experience managing Disability Day Programs, Frontline support work, Policy development and implementation, Tailored individual programs and group based programs along with experience in compliance within the NDIS Quality and Safeguards framework. I have been successful at performing internal audits, conducting investigative reporting and transcribing information ensuring external auditing for NDIS Verification and Certification meets National standards without non-conformities. I have a high level of ability to review and develop organisational Policies and Procedures. I am a detail-driven Manager, Compliance Officer and frontline worker focusing on maximizing service delivery, company compliance with applicable laws and standards as required by the NDIS Quality and Safeguards Commission and the NDIS. I am knowledgeable about internal controls, process evaluations and procedural reviews to ensure documentation and WHS protocols are followed and up to date. I am proficient the Microsoft office platform and have experience in various CRM systems. I consider myself reliable and at all times ready to participate in achieving company goals. My aim is to seek and maintain a full-time position that offers professional challenges whilst utilizing my interpersonal skills, excellent time management and problem-solving skills. I believe myself to be an organized and dependable candidate successful at managing multiple priorities with a participant and organisational focus with a positive attitude. I always make myself available to take on added responsibilities to meet participant, organisational and team goals.

Certificate IV Disabilities

Certificate IV Frontline Management

Certificate IV Training and Assessment

NDIS Worker Screening Clearance

Working With Children Check

NDIS Induction modules

• 2024, NDS/ etrainu suite of NDIS related courses (30 completed)
• 2022-2024, Adult Autism Services training, Crisis Prevention Institute
• 2022-2017, Northside Enterprise Inc training, Medication management (CPA)
• 2015-2017, AFFORD TRAINING, GIRT
• 2014, Person Centred Planning training, SAL consulting
• 2013, Key Word Signing seminar / workshop
• 2013, Emergency and fire extinguisher training, First Response Training
• 2012, Certificate IV in Disabilities, TAFE
• 2012, Senior First Aid, St John Ambulance
• 2011, Certificate IV in Frontline Management
• 2010, Restrictive Practices Training
• 2009, Safety Strategies Self Defence Training
• 2009, Tube Feeding Training, Cerebral Palsy Alliance
• 2009, Issues in Sexuality and Disability, Family Planning NSW
• 2007, Certificate IV in Training and Assessment, TAFE
• 2006, Time Management, Self-leadership and Personal organisation, Centre for Community Welfare Training
• 2005, Communicating Assertively in the Workplace, Centre for Community Welfare Training
• 2005, Behaviour Intervention and Support, Centre for Community Welfare Training
• 2004, Introduction to Hydrotherapy for Carers, Cerebral Palsy Alliance

• Semray Ali, Adult Autism Services (Giant Steps Autism Services Ltd), National Director, 0438 490 078
• Ina Vukic, (Former) Northside Enterprise Inc, CEO, 0419 427 863

• Cooking- With extensive culinary repertoire
• Fishing and boating
• Motorcycle riding and engine maintenance
• Music
• Computer gaming/ Console gaming
• Water skiing and wakeboarding

• Annual NDS conferences
• Living life my way consultations
• Stronger together conferences
• Numerous other disability conferences