Paul Moore
Canberra,ACT
Summary
I also, with Luxxe, was expected to maintain the hotel. this included air conditioning, all plumbing and drainage issues. window and door issues, mishaps by guests. clothes washers and dryers, dishwashers, etc.
Overview
1
1
Certification
34
34
years of professional experience
Work History
Maintenance Technician
Luxxe Outsourced Hotel Services
Canberra, ACT
01.2012 - 09.2023
- Executed daily duties with precision and timeliness.
- Organized tasks and prioritized planning to achieve service goals.
- Addressed customer inquiries and assisted with requests to enhance satisfaction.
- Received recognition from management for strong customer service.
- Applied technical skills to troubleshoot complex issues and provide solutions.
- Operated machinery and tools safely and efficiently.
Disability Carer
Quest care
Canberra, ACT
02.2002 - 04.2011
- Assisted clients with daily living activities such as bathing, grooming, and dressing.
- Supported Quest Care clients with person-centred daily living routines.
- Implemented support plans and positive behaviour strategies during shifts.
- Monitored client wellbeing and reported safeguarding concerns promptly.
- Administered medication support following Quest Care procedures and instructions.
- Collaborated with families, nurses, and support teams to address and meet client care needs effectively.
- Guided community access, appointments, and recreational activities.
- Organized outings for special needs individuals to enhance socialization and recreational opportunities.
- Transported clients to appointments and activities using wheelchairs or other mobility devices.
- Adhered to all state regulations regarding the protection of vulnerable adults in a professional manner.
Cafe & Catering Manager(proprietor)
Oasis Cafe and Catering
Canberra, ACT
01.1990 - 02.2000
- Coordinated catering orders for Oasis Cafe and Catering events and daily service, ensuring timely delivery and customer satisfaction.
- Negotiated contracts with clients for catering services ensuring reasonable rates were charged.
- Monitored catering service budgets and implemented cost-saving measures, enhancing profitability without compromising quality.
- Managed inventory levels of food supplies for catered events, optimizing stock to reduce waste and meet demand.
- Reviewed food prep, packaging, and delivery standards before service.
- Resolved guest concerns during catering events and cafe service.
- Ensured the quality of ingredients used in meals served at catered events.
Education
First Aid Certificate
Workforce Australia
Canberra, ACT10-2026
White Card -
Construction Induction Card
Canberra, ACT01-2012
High School Diploma -
Charnwood High School
Canberra, ACT12-1990
Skills
- Person centred care
- First aid response
- Medication support
- Incident reporting
- Manual handling
- Community access
- Workplace safety
- Customer service
- Problem resolution
- First aid and CPR
- Verbal communication
- Written communication
- Facility upkeep
- Excellent communication
- Time management
Certification
- ACT Class C driver's License
Timeline
Maintenance Technician
Luxxe Outsourced Hotel Services
01.2012 - 09.2023
Disability Carer
Quest care
02.2002 - 04.2011
Cafe & Catering Manager(proprietor)
Oasis Cafe and Catering
01.1990 - 02.2000
First Aid Certificate
Workforce Australia
White Card -
Construction Induction Card
High School Diploma -
Charnwood High School