Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Paul Mulholland

Australind,WA

Summary

Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.

Overview

44
44
years of professional experience

Work History

Regional Manager South West

TRS
Bunbury, W.A
08.2024 - Current
  • Oversaw operations across 14 stores in southwest region.
  • Coached and developed team to establish clear succession plans.
  • Ensured compliance with company standards consistently across all locations.
  • Managed 14 direct reports, fostering a collaborative work environment.
  • Reviewed monthly reports from individual districts regarding sales figures and other metrics.
  • Collaborated closely with Human Resources department on matters related to employee relations.
  • Developed and implemented strategies to increase market share in the region.
  • Monitored team progress towards achievement of goals and objectives set forth by executive management.
  • Analyzed regional financial data to identify areas of growth opportunities.
  • Provided mentorship and coaching to staff members throughout the region as needed.
  • Established goals, objectives, policies, procedures, and standards of performance for all personnel in the region.

Operations Manager

Mackenzie Marine and Towage
Esperance, W.A
11.2016 - 07.2024
  • Promoted and ensured safe working practices across all operations.
  • Developed budgets and plans for maintenance repairs efficiently.
  • Maintained engines, machinery, and auxiliary equipment for MMT fleet using CMMS.
  • Managed procurement and inventory control to optimize resources.
  • Authored tenders to secure contracts and partnerships.
  • Executed services and maintenance schedules per manufacturers' specifications.
  • Organized Tug crews' rosters in compliance with EBA fatigue management guidelines.
  • Achieved internal and external KPIs while ensuring crew qualifications remained current.

Logistics Manager

Woolworths Meat Co
Davenport, W.A
01.2015 - 10.2016
  • Executed strategic planning initiatives to enhance operational efficiency.
  • Led teams in achieving organizational goals and fostering a collaborative environment.
  • Ensured compliance with occupational health and safety standards.
  • Implemented waste management controls to promote sustainability and reduce costs.
  • Managed workflows to optimize productivity across departments.
  • Oversaw inventory management processes utilizing SAP for accuracy.
  • Coordinated transport planning and logistics for seamless operations.
  • Conducted training and mentoring programs to develop staff capabilities.
  • Negotiated contracts with carriers for optimal pricing on transportation services.
  • Created reports to track shipment progress, delivery times, and costs associated with transport.

Trade Support Manager NSW

Woolworths
Sydney, NSW
01.2011 - 01.2015
  • Provided regional support to 95 stores across NSW to optimize operations.
  • Planned and authorized seasonal delivery schedules from multiple warehouses to enhance efficiency.
  • Supported Regional Managers in implementing best practices for improved store performance.
  • Established effective merchandising strategies to boost sales and customer engagement.
  • Facilitated national strategy rollouts to ensure consistency across all stores.
  • Managed change initiatives, ensuring smooth transitions and minimal disruption.
  • Leveraged high-level interpersonal skills to liaise between buying, marketing, and store teams.
  • Assisted regional teams with seasonal event planning to maximize promotional impact.
  • Managed multiple projects simultaneously while maintaining high standards of quality control.
  • Facilitated communication between internal departments to ensure efficient problem resolution.

Human Resources Manager

Woolworths
Perth, W.A
01.2004 - 01.2009
  • Developed and implemented HR policies and procedures to enhance organizational effectiveness.
  • Executed recruitment strategies to attract top talent and meet staffing needs.
  • Facilitated change management initiatives to support organizational transitions.
  • Conducted coaching and mentoring sessions to improve employee performance.
  • Managed remuneration and benefits programs to ensure competitiveness in the market.
  • Monitored key performance indicators (KPIs) to assess departmental success.
  • Oversaw employee relations (ER) activities to maintain a positive workplace environment.
  • Designed succession planning frameworks to prepare for future leadership needs.

Store Manager

Woolworths
Perth, W.A
01.2000 - 01.2004
  • Executed strategic planning to enhance operational efficiency.
  • Led training initiatives to elevate team performance and knowledge.
  • Delegated responsibilities effectively to optimize workflow and productivity.
  • Managed customer service operations to ensure satisfaction and retention.
  • Implemented cost control measures to reduce expenses and improve profitability.
  • Oversaw stock control processes to maintain inventory accuracy.
  • Developed merchandising strategies to boost sales and visibility.
  • Conducted recruitment efforts to attract top talent.

Category Manager

Woolworths
Perth, W.A
01.1998 - 01.2000
  • Established vision and strategy for category to drive growth and customer satisfaction.
  • Executed buying and procurement based on customer mindset and shopping drivers.
  • Directed local and international product sourcing to enhance market presence.
  • Cultivated long-term supplier relationships to ensure consistent product quality.
  • Developed strategic marketing initiatives to boost brand visibility.
  • Formulated comprehensive business plans to align with organizational goals.
  • Negotiated cost prices effectively to optimize profit margins.
  • Managed budget and financials, ensuring adherence to fiscal targets.

Woolworths
01.1992 - 01.1998

Grocery Manager

Coles
02.1984 - 01.1992

Apprentice Chef

Sheraton hotel
Perth, W.A
11.1981 - 01.1983

Education

Post Graduate - Human Resources, Accounting, Marketing

Macquarie University
Sydney, NSW
01.2005

Certificate IV -

retail operations
01.2003

Certificate IV -

Training and workplace assessment
01.2002

Coxswain -

01.2001

Skills

  • Financial analysis and regulatory compliance
  • Performance management and operational efficiency
  • Strategic planning and change management

References

References available upon request.

Timeline

Regional Manager South West

TRS
08.2024 - Current

Operations Manager

Mackenzie Marine and Towage
11.2016 - 07.2024

Logistics Manager

Woolworths Meat Co
01.2015 - 10.2016

Trade Support Manager NSW

Woolworths
01.2011 - 01.2015

Human Resources Manager

Woolworths
01.2004 - 01.2009

Store Manager

Woolworths
01.2000 - 01.2004

Category Manager

Woolworths
01.1998 - 01.2000

Woolworths
01.1992 - 01.1998

Grocery Manager

Coles
02.1984 - 01.1992

Apprentice Chef

Sheraton hotel
11.1981 - 01.1983

Post Graduate - Human Resources, Accounting, Marketing

Macquarie University

Certificate IV -

retail operations

Certificate IV -

Training and workplace assessment

Coxswain -

Paul Mulholland