Paul Mullarkey
McDowall,QLD
Summary
I am a detail-oriented team player with strong organizational skills, capable of handling large caseloads efficiently while meeting all functional requirements. As a dependable team member, I successfully manage multiple priorities with a positive attitude and am willing to take on additional responsibilities to meet team goals. My personal motto is that 'a rising tide should raise all boats'; and I try to live up to this in the workplace. Hardworking and passionate, I continuously pursue improvement by energetically responding to constructive feedback and incorporating adaptability and flexibility into process solutions.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Case Management- Recruitment Operations
Adecco Group
05.2023 - Current
- :Managing national recruitment portfolios to meet Australian Defence Force and national security objectives and targets
- Demonstrating strong attention to detail and evidence-based practices to support the suitability assessment of Defence Force recruits
- Adhering to legislative policies and procedures to meet national recruitment requirements within strict timeframes
- Regular data assessment and reviews to establish accurate reporting protocols on current progress and future projections of recruitment within a continuous improvement framework
- Achievements: Supporting the frontline transition and roll out of the new National Defence Force Recruitment contract; Recognition from Navy for my contribution toward national enlistment targets.
- Building strong and supportive relationships with candidates to assist their journey in enlisting into their Defence Careers
- Building strong and collaborative working relationships with nationally based multi-disciplinary teams including Defence Personal, Medical Staff, Psychology Assessors and Recruitment Operations.
Racing Staff
Brisbane Greyhound Racing Club
06.2022 - Current
- Be fully accredited, and perform in multiple roles engaged across all areas of race-day operations
- Supervision of all race-day stakeholders, whilst ensuring the highest levels of procedural integrity
- Maintenance of all paperwork relevant to licensee and Race-day procedure
- Liaise with licensees, stewards and staff to ensure adherence to strict scheduling requirements before, throughout, and after race meetings
- Working in coordination with colleagues to ensure the execution of on-track performance and the welfare of all participants.
Careers Administrator
Careers Australia
10.2015 - 06.2016
- Guided prospective students through the process of enrolment and relevant courses
- Fully coordinated and liaised between enrolees and educational institution to facilitate the end-to-end process on complete course enrolments
- Advised enrolees pertaining to expectation, outcome and financial obligations and responsibilities, and all relevant legislation
- Consistently delivered service levels in completing processes and documentation on lead prospects and all completed course enrolments.
Project Control Supervisor (Document Control), APAC
Global Process Systems
08.2012 - 06.2014
- Managed receipt and delivery of procedural and design documents between contracted agents, clients and various global company offices promptly and efficiently
- Ensured all relevant stage documentation are punctually cascaded to the relevant business units and engineering departments in the Singapore office and Batam (Indonesia) fabrication unit
- Planned and achieved in zero lost production days during the FPSO PetroVietnam project.
International Travel Consultant
Flight Centre Limited
01.2009 - 06.2012
- Assisted in providing travel solutions both domestically and internationally using multi-faceted industry system, including Galileo, Viewpoint and Terminal
- Achieved monthly targets in terms of sales in booking reservations
- Acquired knowledge in Australian Tourism, Australian Travel Activities, Trends and Interests.
Wealth Management Consultant
Suncorp, Wealth Management
02.2007 - 01.2009
- Responsible for recognising new business opportunities and managing these effectively, using several interfaces and systems
- Acquired an absolute understanding of all products and associated legislation is paramount to ensuring that the clients receive the best possible service and that the company is always compliant
- Sourced and scheduled appointments for financial advisers and Planners
- Contributed to an outbound queue that was established in order to retain business, and conduct face-to-face contacts in order to capitalise on several marketing campaigns.
Call Centre Consultant
Sunsuper Superannuation
07.2001 - 02.2007
- Provided excellent customer service by providing solutions to complex enquiries in relation to Superannuation
- Managed accounts and identify areas of opportunities both for the benefit of the customers and for the company.
Assistant Manager
National Geographic
01.2000 - 06.2001
Sales Representative/Store hand
Workwise Uniforms
02.1999 - 01.2000
Shift Manager
Dominos Pizza
06.1996 - 12.1998
Education
Training -
A100 – Overview of Theory Nd Practice (Superannuation)
Training -
ASFA 102 – Superannuation Administration
Bachelor of Arts - Political Science
Griffith University
Brisbane, QLD09.2026
Skills
- Customer Service
- Fund Administration
- Wealth Management
- Adaptability and Flexibility
- Effective Communication
- Document Control
- Microsoft Office Suites
- Regulatory Compliance
- Ethical Practice
- Policy Knowledge
- Time Management
Certification
- Blue card, 10/29/25, 232962/6
- Australian Government Security Vetting Agency (AGSVA) Baseline Security Clearance, 06/29/23
- QLD Open Driver License
- COVID-19 Vaccination Certificate
Additional information
Stay at Home Father, Singapore and Australia, 06/01/16, 06/01/22, Seeing so many children in Singapore raised by helpers and desiring a stronger connection with our daughter I made the decision to remain at home to raise our kids and support my wife's career. Time spent out of the workforce is often regarded as time lost. I disagree, and would gladly discuss this experience if given the opportunity.
Timeline
Case Management- Recruitment Operations
Adecco Group
05.2023 - Current
Racing Staff
Brisbane Greyhound Racing Club
06.2022 - Current
Careers Administrator
Careers Australia
10.2015 - 06.2016
Project Control Supervisor (Document Control), APAC
Global Process Systems
08.2012 - 06.2014
International Travel Consultant
Flight Centre Limited
01.2009 - 06.2012
Wealth Management Consultant
Suncorp, Wealth Management
02.2007 - 01.2009
Call Centre Consultant
Sunsuper Superannuation
07.2001 - 02.2007
Assistant Manager
National Geographic
01.2000 - 06.2001
Sales Representative/Store hand
Workwise Uniforms
02.1999 - 01.2000
Shift Manager
Dominos Pizza
06.1996 - 12.1998
Training -
A100 – Overview of Theory Nd Practice (Superannuation)
Training -
ASFA 102 – Superannuation Administration
Bachelor of Arts - Political Science
Griffith University
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