Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
Languages
References
Timeline
Generic

Paul Nealon

Cairns,QLD

Overview

16
16
years of professional experience
1
1
Certification

Work History

Retail Sales Assistant

Cairns Caravan Accessories
Cairns, QLD
04.2024 - Current
  • Greeted customers and provided excellent customer service.
  • Answered questions from customers about products and services.
  • Operated the cash register, accepted payment, and issued receipts.
  • Provided assistance to other departments when needed.
  • Assisted customers with product selection to meet their needs.

Retail Sales Assistant

Cairns Hardware
Cairns, QLD
06.2021 - 04.2024
  • Greeted customers in a friendly manner and assisted with their inquiries.
  • Processed payments accurately and efficiently using cash registers and other point of sale systems.
  • Received orders from customers via telephone or email and entered them into the system accurately.
  • Developed strong relationships with customers to ensure repeat business and referrals.
  • Managed stock levels by ordering necessary supplies when needed.

Property Maintenance Specialist

Self Employed
Hampton Park, VIC
01.2014 - 06.2021
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Prepared estimates for materials required to complete repair jobs.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.

Memberline

RACV
Melbourne, VIC
01.2009 - 01.2014
  • Identified opportunities to cross-sell additional products and services to existing customers.
  • Answered incoming calls from customers, providing prompt and accurate information.
  • Provided product recommendations based on customer needs.
  • Handled escalated customer service issues professionally and efficiently.
  • Worked effectively in team environments to make the workplace more productive.

Education

High School Diploma -

Ferntree Gully Tech
Ferntree Gully, VIC
12-1980

Skills

  • Customer service
  • Point of sale operation
  • Sales techniques
  • Inventory management
  • Customer relationship management
  • Cross-selling
  • Brand awareness
  • Opening and closing procedures

Affiliations

  • Enjoy reading a good book
  • Travelling

Accomplishments

  • Basket Ball trophy 1983 for wheelchair Basket Ball comp

Certification

  • Certificate 3 in Customer contact (RACV)
  • HR Licence

Languages

English
Professional

References

References available upon request.

Timeline

Retail Sales Assistant

Cairns Caravan Accessories
04.2024 - Current

Retail Sales Assistant

Cairns Hardware
06.2021 - 04.2024

Property Maintenance Specialist

Self Employed
01.2014 - 06.2021

Memberline

RACV
01.2009 - 01.2014

High School Diploma -

Ferntree Gully Tech

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Paul Nealon