Paul Nealon
Cairns,QLD
Overview
16
16
years of professional experience
1
1
Certification
Work History
Retail Sales Assistant
Cairns Caravan Accessories
Cairns, QLD
04.2024 - Current
- Greeted customers and provided excellent customer service.
- Answered questions from customers about products and services.
- Operated the cash register, accepted payment, and issued receipts.
- Provided assistance to other departments when needed.
- Assisted customers with product selection to meet their needs.
Retail Sales Assistant
Cairns Hardware
Cairns, QLD
06.2021 - 04.2024
- Greeted customers in a friendly manner and assisted with their inquiries.
- Processed payments accurately and efficiently using cash registers and other point of sale systems.
- Received orders from customers via telephone or email and entered them into the system accurately.
- Developed strong relationships with customers to ensure repeat business and referrals.
- Managed stock levels by ordering necessary supplies when needed.
Property Maintenance Specialist
Self Employed
Hampton Park, VIC
01.2014 - 06.2021
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Prepared estimates for materials required to complete repair jobs.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Memberline
RACV
Melbourne, VIC
01.2009 - 01.2014
- Identified opportunities to cross-sell additional products and services to existing customers.
- Answered incoming calls from customers, providing prompt and accurate information.
- Provided product recommendations based on customer needs.
- Handled escalated customer service issues professionally and efficiently.
- Worked effectively in team environments to make the workplace more productive.
Education
High School Diploma -
Ferntree Gully Tech
Ferntree Gully, VIC12-1980
Skills
- Customer service
- Point of sale operation
- Sales techniques
- Inventory management
- Customer relationship management
- Cross-selling
- Brand awareness
- Opening and closing procedures
Affiliations
- Enjoy reading a good book
- Travelling
Accomplishments
- Basket Ball trophy 1983 for wheelchair Basket Ball comp
Certification
- Certificate 3 in Customer contact (RACV)
- HR Licence
Languages
English
Professional
References
References available upon request.
Timeline
Retail Sales Assistant
Cairns Caravan Accessories
04.2024 - Current
Retail Sales Assistant
Cairns Hardware
06.2021 - 04.2024
Property Maintenance Specialist
Self Employed
01.2014 - 06.2021
Memberline
RACV
01.2009 - 01.2014
High School Diploma -
Ferntree Gully Tech