Summary
Overview
Work History
Education
Skills
Additional Information
Affiliations
Timeline
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Paul Nettlefold

Darwin,NT

Summary

Dedicated automotive technician with over 25 years of experience in diagnostics, maintenance, and customer service. Proven track record of meeting targets and achieving high-quality ratings. Strong troubleshooting and analytical skills enhance customer satisfaction and team support. Committed to applying mechanical expertise and a positive work ethic to drive shop success.

Overview

26
26
years of professional experience

Work History

Diagnostic Technician

Red Earth Motors
Darwin, Northern Terrority
06.2025 - Current
  • Performed diagnostics for Ford, Subaru, BMW, and Audi vehicles using specialized tools and software.
  • Collaborated with technicians to devise effective repair solutions.
  • Diagnosed faults in engines, brakes, steering, suspensions, and transmission systems.
  • Educated customers on vehicle care post-repair or maintenance services.
  • Utilized diagnostic tools including scan tools, multimeters, oscilloscopes, and pressure gauges to identify malfunctions.

Diagnostic Technician

Local Motor Group
Hobart, Tasmania
12.2024 - 06.2025
  • Performed diagnostic tests on Subaru, Dodge, Nissan, MG, Mercedes, GWM, and Geely vehicles to detect mechanical problems.
  • Employed specialized tools and software for detailed assessments.
  • Teamed with technicians to identify and recommend repair strategies.
  • Communicated documented findings effectively to service advisors.
  • Executed routine checks on diagnostic equipment for optimal performance.
  • Mentored junior technicians in effective diagnostic practices and tool handling.
  • Uphold cleanliness of workspace to meet safety regulations.

Senior Technician/Diagnostic Technician

Mr Mechanical
Gold Coast, Queensland
03.2024 - 11.2024
  • Diagnosed vehicles according to manufacturers' service manuals and procedures.
  • Oversaw operations of five qualified mechanics to ensure quality standards.
  • Executed repairs on vehicles, addressing issues with parts, equipment, and systems.
  • Engaged with customers regarding vehicle history and repair needs.
  • Trained junior technicians on safety protocols and effective repair techniques.
  • Maintained a clean and organized working environment consistently.
  • Replaced defective parts with new or reconditioned components per manufacturers' specifications.

Owner

Subaru Doctor Gold Coast
Gold Coast, Queensland
09.2016 - 02.2024
  • Directed daily operations of automotive repair services to ensure efficiency and accuracy.
  • Cultivated strong relationships with clients, enhancing customer satisfaction through exceptional service.
  • Supervised staff performance to maintain high-quality service standards.
  • Coordinated scheduling for repairs and inspections to optimize workflow.
  • Managed inventory for automotive parts and supplies to support operational needs.
  • Established policies and procedures to improve overall operational efficiency.
  • Launched Townsville Franchise, overseeing all aspects of opening and operations.
  • Collaborated with Subaru Australia to resolve issues with 'Problem' vehicles.

Owner

Slinnk Advertising And Marketing
02.2021 - 01.2023
  • Managed day-to-day business operations across four time zones with a team of 18 staff members.
  • Oversaw integration of multiple systems into a unified platform for enhanced efficiency.
  • Executed bulk editing and uploading of 100,000 products to optimize inventory management.
  • Implemented Google Automatic Listings and stock control to improve product visibility.

Subaru Master Technician /Foreman

Von Bibra
10.2013 - 03.2015
  • Completed Subaru Level 2 and Master Technician training programs.
  • Mentored junior technicians to enhance skills and boost shop productivity.
  • Engaged with Subaru Australia on complex vehicle issues, achieving first-time solutions.
  • Collaborated with service advisors to document repair needs and create detailed estimates.
  • Executed engine rebuilds and addressed gearbox, differential, and electrical concerns.

Software Developers

Adcolt Media Pty Ltd
12.2012 - 11.2013
  • Develop and Test Advertising Software for White Label Syndication and Branding
  • Work with Engineers to implement Programming and Language Modules
  • Oversea a Team of over 14 People Worldwide in 5 different time zones
  • Test and Ethical Hack System
  • Ready Product for Sale
  • Sold in 2015 for $8.8m

Service Advisor

AHG
02.2010 - 12.2012
  • Subaru Dedicated Service Advisor
  • Educated customers regarding regular maintenance protocols to preserve vehicle condition.
  • Developed estimates by costing materials, supplies, and labor.
  • Handled customer issues with confidence, using complex problem solving to provide effective resolution.
  • Educated customers on proper vehicle maintenance, fostering long-term relationships built on trust and loyalty.

Senior Vice President

Pay Group International Pty Ltd
03.2006 - 03.2010
  • Hired and managed up to 14 employees to maximize productivity while training staff on best practices and protocols.
  • Took Over President Role from 2009-2010 overseeing 14 staff in Burleigh
  • Integrate White Label Advertising Software
  • Campaign Management for our Tier 1 Clients
  • Developed and executed strategic initiatives to drive business growth, resulting in higher revenues and market share expansion.
  • Manage Google and Yahoo Relationships and Payments

Mechanical Engineer

Chevrolet Australia
06.2005 - 02.2006
  • Work with ADR Compliance rules converting LHD Pick Up Trucks to RHD under Australian Standards
  • Research and Document new Laws and Vehicles
  • Engage with customs and Quarantine
  • Generated system concepts to satisfy product requirements.
  • Business was moved to Sri Lanka to Save costs in 2006

Apprentice/Technician

Subaru Melbourne
01.2000 - 12.2004
  • Subaru Apprenticeship including 2 years at Tafe (i finished my apprenticeship in just over 2 years and continued on as a Technician
  • Worked on Subaru Australia Rally Team with Possum Bourne, Cody Crocker, Dean Herridge
  • Streamlined repair processes by maintaining detailed records of completed tasks and sharing insights during team meetings.
  • Increased efficiency in project execution by preparing necessary tools and materials prior to starting each task.
  • Washed Cars and Emptied Bins

Education

High School Diploma -

St Kevins College
Toorak, VIC
11.1998

Certificate 3 in Light Vehicle Mechanic - Mechanics And Repairers

Chisholm Institute
Dandenong, VIC
11.2003

Diploma - Mechanical Engineering

Chisholm Institute
Dandenong, VIC
11.2006

Some College (No Degree) - Cyber Security And Ethical Hacking

Queensland University of Technology
Brisbane, QLD

AdWords Professional - Advertising Systems And Meta Data

Google
Online
05.2008

Some College (No Degree) - Web Analytics And Traffic Data

RMIT University
Melbourne, VIC

Skills

  • Complex problem-solving
  • Vehicle maintenance and inspection
  • Engine rebuilding
  • Diagnostic testing
  • Electrical systems expertise
  • Technical aptitude
  • Mentoring and training
  • Advanced troubleshooting
  • Performance goals achievement
  • Computer proficiency
  • Multitasking and organization
  • Attention to detail
  • Effective communication skills
  • Service recommendations
  • Team collaboration
  • Customer complaint resolution

Additional Information

Well Educated, Passionate Person who is looking to further expand his career with a Prestigious Brand like Mercedes Benz. I bring my best to the job each day and try provide the best outcome for both the business, manufacturer, and customer. I am available to work Monday to Sunday as Required.

Affiliations

  • Fishing
  • Motorsport

Timeline

Diagnostic Technician

Red Earth Motors
06.2025 - Current

Diagnostic Technician

Local Motor Group
12.2024 - 06.2025

Senior Technician/Diagnostic Technician

Mr Mechanical
03.2024 - 11.2024

Owner

Slinnk Advertising And Marketing
02.2021 - 01.2023

Owner

Subaru Doctor Gold Coast
09.2016 - 02.2024

Subaru Master Technician /Foreman

Von Bibra
10.2013 - 03.2015

Software Developers

Adcolt Media Pty Ltd
12.2012 - 11.2013

Service Advisor

AHG
02.2010 - 12.2012

Senior Vice President

Pay Group International Pty Ltd
03.2006 - 03.2010

Mechanical Engineer

Chevrolet Australia
06.2005 - 02.2006

Apprentice/Technician

Subaru Melbourne
01.2000 - 12.2004

High School Diploma -

St Kevins College

Certificate 3 in Light Vehicle Mechanic - Mechanics And Repairers

Chisholm Institute

Diploma - Mechanical Engineering

Chisholm Institute

Some College (No Degree) - Cyber Security And Ethical Hacking

Queensland University of Technology

AdWords Professional - Advertising Systems And Meta Data

Google

Some College (No Degree) - Web Analytics And Traffic Data

RMIT University

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Paul Nettlefold