Paul O’Sullivan
Greensborough,VIC
Summary
Widowed single father who has spent over thirty years in multiple different security positions including personal access control monitoring and guarding set locations and keeping assigned property safe, control of prison inmates keeping them and other officers secure and safe while maintaining their rights at all times
Overview
38
38
years of professional experience
Work History
Self Employed Worldwide Martial Arts
Self employed
Melbourne, Vic
09.2019 - 09.2021
- Utilized various software and tools to streamline processes and optimize performance.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Identified needs of customers promptly and efficiently.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Assisted with customer requests and answered questions to improve satisfaction.
- Completed day-to-day duties accurately and efficiently.
Corrections Officer Port Phillip Prison
G4S
Laverton, Vic
08.1999 - 08.2019
- Observed and directed inmates during recreation, visits, telephone, and shower time.
- Conducted fire, safety and sanitation inspections.
- Safely transported inmates to and from work sites.
- Operated telephones, switchboards, intercoms and two-way radios to communicate with other personnel.
- Patrolled and visually inspected units, yards, buildings and prisoner property and clothing to ensure welfare, security and safety.
- Facilitated communication between inmates and facility staff, including relaying requests and grievances.
- Escorted inmates within the facility, including to and from cells, medical appointments, and recreational activities.
- Recognized signs of problems, such as despondency, depression and anger in order to prevent riots or suicides.
- Conducted cell and illegal substance checks.
- Implemented rehabilitation programs aimed at reducing recidivism among inmates.
- Assisted in restraining violent and unruly inmates.
- Implemented defensive tactics and physical restraints to maintain safety and security of facility.
- Attended regular trainings and maintained appropriate certifications.
- Received property from incoming inmates, provided receipts and inspected items for contraband.
- Coordinated with medical staff to ensure timely administration of medications prescribed to inmates.
- Conducted searches of inmates and visitors to prevent the smuggling of contraband.
- Inspected locks, window bars, doors, and security systems to support escape prevention.
- Provided supervisors oral and written reports of work performed by inmates, inmate disturbances and rule violations.
- Detected potential threats and quickly defused conflicts.
- Issued clothing, tools and other authorized items to inmates.
- Guarded facility entrances to screen visitors.
- Participated in training sessions to stay current on best practices in corrections and emergency response.
- Managed conflict and negotiated resolutions between inmates to prevent violence and ensure the safety of all individuals in the facility.
- Distributed commissary items and dispensed prescribed medication to prisoners.
- Directed visitor sign-in, documenting processes and completing appropriate visitation logs.
- Conducted investigations of crimes committed within prison.
- Observed inmate behavior to prevent crime, escape attempts and other dangerous activities.
- Supervised inmates during day-to-day activities.
- Performed head counts, checking cells for missing inmates.
- Counseled inmates and responded to legitimate questions, concerns and requests.
- Coordinated with law enforcement and court personnel regarding inmate transportation and legal proceedings.
- Operated security control systems to monitor entrances, exits, and movement within the facility.
- Informed inmates and visitors of rules, safety and security procedures and responsibilities.
- Transported inmates to court, doctor appointments and work sites.
- Monitored inmate behavior to prevent escape attempts, crime, and other dangerous activities.
- Transported inmates to scheduled court appearances, medical appointments and authorized activities.
- Conducted internal security checks to ascertain inmate safety.
- Conducted investigations into incidents involving inmates, gathering evidence and interviewing witnesses.
- Served meals and dispensed medications to inmates.
- Maintained correct physical head count for inmates.
- Monitored inmates' behavior to detect any signs of physical or psychological distress, as well as potential for violent outbursts.
- Maintained records of inmate activities and progress towards rehabilitation goals.
- Observed daily operations throughout the facility for compliance with standards set forth by governing bodies.
- Supervised offender work assignments and evaluated performance for compliance with standard regulations.
- Instructed inmates in work assignments and explained tasks.
- Escorted prisoners to and from court, jail and other jurisdictions or rehabilitation institutions.
- Coordinated activities with inmates to stimulate learning and skill development for life after incarceration.
- Searched prisoners and vehicles and conducted shakedowns of cells for valuables and contraband.
- Initiated disciplinary action when necessary, following established procedures for documenting violations and infractions.
- Conducted thorough cell searches to uncover contraband and other materials not allowed at facility.
- Provided transportation services for transporting prisoners from one location to another according to court orders or other directives.
- Trained new correctional officers on facility procedures, safety protocols, and the ethical treatment of inmates.
- Assisted in the development of individualized treatment plans for each inmate based on their needs and risk factors.
- Provided first response medical care in emergency situations until professional medical staff could take over.
- Enforced institutional policies and procedures to maintain order and security within the correctional facility.
- Served as a role model for inmates by demonstrating positive behavior and promoting educational and vocational training programs.
- Supervised inmate activities, including meals, recreation times, and work assignments.
- Inspected cells and conducted random searches of common areas.
- Maintained detailed logs of inmate behavior, incidents, and daily activities.
- Supervised residents during meal distribution and intake, recreation time and work-site performance.
- Adhered to all regulations regarding the handling of weapons while on duty.
- Participated in regular training sessions to stay up-to-date on departmental policies and procedures related to corrections work.
- Employed de-escalation techniques, verbal commands and physical and mechanical restraints to address unruly inmates.
- Maintained communications with staff and inmate body to maintain safe, effective prison environment.
- Led grid searches to locate and confiscate potential harmful items and contraband.
- Intervened during conflicts between inmates, utilizing de-escalation techniques when possible.
- Took prisoners into custody and escorted to locations within and outside facility.
- Developed rapport with inmates by engaging them in conversation about their interests or providing emotional support during difficult times.
- Maintained clear and open communications with facility areas to support safe operations.
- Complied with Standard Emergency Health Response Plan, including having written plan in place.
- Encouraged positive behaviors through incentives such as privileges or reduced sentences.
- Transported inmates to and from medical and dental appointments, funerals, work details and court hearings.
- Participated in the development and implementation of escape prevention plans and emergency evacuation procedures.
- Recommended changes in procedures to emphasize officer safety.
- Inspected cells and other areas for contraband and safety hazards.
Security Officer
Wormald/Chubb Security
North Melbourne, Vic
03.1984 - 08.1999
- Assisted in the development and implementation of security policies and procedures.
- Confirmed visitor identification prior to granting entry into the building.
- Wrote reports outlining thefts, unauthorized access violations or other unusual occurrences to help support later criminal or civil actions.
Education
Some College (No Degree) - Basic Schooling
Swinburne Technical School
Glenferrie11-1974
Skills
- Conflict resolution
- Crisis management
- Customer service
- Policy compliance
Timeline
Self Employed Worldwide Martial Arts
Self employed
09.2019 - 09.2021
Corrections Officer Port Phillip Prison
G4S
08.1999 - 08.2019
Security Officer
Wormald/Chubb Security
03.1984 - 08.1999
Some College (No Degree) - Basic Schooling
Swinburne Technical School
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