Paul Gerard Phelan
Blayney,NSW
Summary
Organized and dependable person successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Dedicated Transportation Industry professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Reliable employee seeking Professional Driving position. Offering excellent communication and good judgment. Experienced Agi with 2 years of experience in the concrete industry. Excellent reputation for resolving problems and improving customer satisfaction. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
15
15
years of professional experience
Work History
AGI Truck Driver
Central Concrete Pumping
07.2022 - 06.2023
- Improved on-time delivery rates by effectively planning and executing efficient driving routes.
- Enhanced customer satisfaction by maintaining open communication with clients during pickups and deliveries.
- Reduced fuel expenses through careful route planning and diligent monitoring of vehicle maintenance needs.
- Increased safety standards by conducting thorough pre-and post-trip inspections of trucks and equipment.
- Provided timely, accurate documentation for all freight shipments, contributing to smooth logistical operations.
- Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
- Developed strong relationships with dispatchers, ensuring optimal job assignments based on skillset and geographical familiarity.
- Demonstrated adaptability in adjusting to unforeseen road conditions or traffic delays, maintaining timely deliveries despite challenges.
- Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
- Completed daily inspections, basic maintenance and common repair actions to keep equipment operating at full capacity.
- Determined quickest and safest routes for delivery by using effective planning and organizational skills.
- Communicated with dispatchers and other office personnel to handle two-way updates and adjust daily schedules.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Assisted in training new drivers on company procedures, resulting in a more cohesive team dynamic among truck driver staff.
- Collaborated efficiently with fellow drivers to coordinate schedules or share information about upcoming routes or potential hazards.
- Utilized GPS technology and mapping software effectively to identify the most efficient driving routes consistently throughout assignments.
- Contributed to a decrease in fleet accidents by strictly adhering to safety protocols and continuously updating knowledge on current industry best practices.
- Optimized vehicle performance by diligently monitoring and addressing any maintenance issues, prolonging equipment lifespan and reducing costly repairs.
- Successfully navigated challenging weather conditions in order to maintain on-time delivery rates without compromising safety or cargo integrity.
- Operated with safety and skill to avoid accidents and delays.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
Agi Driver
Hanson Concrete Products
09.2020 - 06.2022
- Developed and maintained courteous and effective working relationships.
- Adhered to social distancing protocols and wore mask or face shield.
- Carried out day-to-day duties accurately and efficiently.
- Collaborated with team members to achieve target results.
- Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.
- Successfully maintained clean, valid driver's license and access to reliable transportation.
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
- Worked within applicable standards, policies and regulatory guidelines to promote safe working environment
- Provided exceptional customer service, addressing concerns and resolving issues promptly.
- Collaborated effectively with dispatchers, ensuring efficient communication for route planning and adjustments.
- Ensured timely deliveries by strictly following routes, using GPS navigation systems, and staying updated on road conditions.
- Demonstrated strong knowledge of geography and local roads for optimal route selection.
- Increased productivity by assisting in loading/unloading vehicles when necessary, expediting the delivery process.
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
- Navigated challenging weather conditions safely while maintaining on-time delivery performance rates.
- Boosted company reputation through excellent driving record free from accidents or violations over an extended period of time.
- Supported training initiatives for new drivers by offering guidance on best practices for safety procedures.
- Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
Snr Bus Operator
Transit Systems Australia
06.2018 - 07.2020
- Carried out day-to-day duties accurately and efficiently.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Used Microsoft Word and other software tools to create documents and other communications.
- Delivered services to customer locations within specific timeframes.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Resolved problems, improved operations and provided exceptional service
- Worked with customers to understand needs and provide excellent service
- Identified issues, analyzed information and provided solutions to problems
- Exceeded goals through effective task prioritization and great work ethic
- Worked within applicable standards, policies and regulatory guidelines to promote safe working environment
Snr Bus Operator
Sydney Buses (State Transit Authority Of NSW)
07.2008 - 05.2018
- Delivered services to customer locations within specific timeframes.
- Collaborated with team members to achieve target results.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Onboarded new temps by entering employee information into systems.
- Carried out day-to-day duties accurately and efficiently.
- Resolved problems, improved operations and provided exceptional service.
- Identified issues, analyzed information and provided solutions to problems.
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
- Drove operational improvements which resulted in savings and improved profit margins.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Maintained energy and enthusiasm in fast-paced environment.
- Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
Education
Trade Qualification - Advanced Hydraulics And Pneumatics
Ultimo Tafe
Ultimo, NSW12.1988
Trade Qualification - Plant Mechanics
Wetherill Park TAFE
Wetherill Park, NSW08.1987
Trade Qualification - Fitting And Machining
Bankstown TAFE
Bankstown, NSW12.1984
Trade Qualification - Tool And Die Technology (toolmaking)
Bankstown TAFE
Bankstown, NSW12.1984
High School Diploma -
St Patricks Marist Brothers
Dundas, Sydney12.1979
Skills
- Managing customer relationships
- Valid driver's license
- Managing fleet vehicles
- Physically fit and agile
- Vehicle Service Documentation
- Time Management
- Delivery Instructions Verification
- Critical Thinking
- Problem Solving
- State and Federal Regulations
- Decision Making
- GPS Applications
- Vehicle Defect or Damage Reporting
- Heavy Lifting
- Truck Weighing
- Accident Documentation
- Truck Cab Computer Operation
- Cargo-Specific Procedures
- Vehicle Maintenance
- Mechanical Troubleshooting
- Emergency Roadside Repairs
- Dependable and Cooperative
- Map Reading
- Truck Maneuvering
- Adaptability and Flexibility
- Attention to Detail
Affiliations
Sporting Shooters Association of Australia.
Bathurst Pistol Club.
Orange Society Of Model Engineers
Wireless Institute Of Australia.
American Radio Relay League
Royal Radio Society of Great Britain.
NSW J.P. Association.
Australia Bus and Coach Association.
Additional Information
Certificate III in Transport and Logistics.
Certificate III in Driver Operations.
NHVR Certificate III in Advanced Fatigue Management and Log Book Operations.
HC Unrestricted License.
Current TfNSW Driver Authority Bus.
Current Working With Children Check.
Current Construction Industry White Card
Senior First Aide Certificate (Renewing as of May 2022)
Qualified Justice Of The Peace.
These will need to be re-newed
# OHS CB, DG, LL WP.
# Elevating Work Platform Yellow Card
Timeline
AGI Truck Driver
Central Concrete Pumping
07.2022 - 06.2023
Agi Driver
Hanson Concrete Products
09.2020 - 06.2022
Snr Bus Operator
Transit Systems Australia
06.2018 - 07.2020
Snr Bus Operator
Sydney Buses (State Transit Authority Of NSW)
07.2008 - 05.2018
Trade Qualification - Advanced Hydraulics And Pneumatics
Ultimo Tafe
Trade Qualification - Plant Mechanics
Wetherill Park TAFE
Trade Qualification - Fitting And Machining
Bankstown TAFE
Trade Qualification - Tool And Die Technology (toolmaking)
Bankstown TAFE
High School Diploma -
St Patricks Marist Brothers
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