Overview
Work History
Education
Skills
Certification
Timeline
Generic

Paul Sandner

Brisbane

Overview

6
6
years of professional experience
1
1
Certification

Work History

Customer Relationship Manager

Credit Corp Group
11.2023 - Current
  • Resolved customer disputes and disagreements through professional, calm communication to find mutually beneficial solutions.
  • Educated debtors about repayment options, enabling them to make informed decisions while preserving positive business relationships.
  • Provided excellent customer service during difficult conversations, empathizing with debtors while remaining firm on repayment expectations.
  • Accepted within the company's training initial progression program (Jump Program).

Regional Sales Manager

Talkscoop/Call-a-cooler
07.2022 - Current
  • Coached sales associates in product specifications and selling techniques, resulting in significant increase in customer satisfaction ratings.
  • Implemented consultative selling skills to identify opportunities, overcome objections, and close sales.
  • Business-to-business and business-to-consumer sales roles
  • Streamlined territory growth strategies and customer retention programs.
  • First quarter of 2023 was the highest performing Regional Sales Manager within Australia for customer growth and retention

Business Owner

Pinnacle Performance Personal Training
04.2018 - 06.2022
  • Business owner and manager - established a health & fitness business achieving 6 figure income within the first full financial year of operating.
  • Engaged with customers to build rapport and loyalty.
  • Devised and deployed sales and marketing tactics to drive strategic growth and support achievement of revenue goals.
  • Controlled costs and optimized spending via restructuring of budgets, capital assets, inventory purchasing and technology upgrades.
  • Set realistic budgets based on costs and fees for successfully operating business.
  • Accomplished multiple tasks within established timeframes.

Education

High School Diploma -

William Ross State High School
Annandale, QLD
12.2001

Skills

  • Relationship building
  • Teamwork and Collaboration
  • Staff Coaching
  • Goal-oriented mindset
  • Patience and Persistence
  • Problem-Solving
  • Work Planning and Prioritization

Certification

  • Sales and Marketing Training, Game Changers Functional Training Institute - 2020
  • Social Media Lead Generation Training, Your Social Voice - 2020, 2021
  • Certified Neuro-linguistic Programming, American Board of NLP - 2021

Timeline

Customer Relationship Manager

Credit Corp Group
11.2023 - Current

Regional Sales Manager

Talkscoop/Call-a-cooler
07.2022 - Current

Business Owner

Pinnacle Performance Personal Training
04.2018 - 06.2022

High School Diploma -

William Ross State High School
Paul Sandner